It was our first time coming to this location. It's smaller than other BWW locations I've been to. Although our server was nice, she did not come by often enough and forgot some things. Next, our wings came out warm. I've never received such warm wings and fries from a place like this, leading me to question what are they doing back there? Yes, we got our food kind of quick, but I also want my food to be hot, not lukewarm. Next the bathrooms were dirty, even the men's according to my husband. Won't be back to this location. read more

Had a coupon said I couldn't use it because it was online exclusive but it doesn't say it is. What a rip off read more

Buffalo Wild Wings - A lie of a coupon - Chicken Wings Near Me - Marietta, Georgia

$25 for a 10 piece wing is a complete fkn ripoff. I remember back when they did $.45 wings. Now they want $2.50 per wing. They have lost their fried bird minds. read more

The food is tasty. And the service was very good.. and the ambience is sports on the TV. read more

Buffalo Wild Wings - The menu - Chicken Wings Near Me - Marietta, Georgia

I have no clue why the rating is so low. Me and my aunt came too eat here (it was just a typical sports bar vibe) and let me tell you, perfection. We had a lovely time here, our waitress Chris (who had lovely red hair and beautiful colored eyes) made our experience so memorable, she was so kind and helpful with everything. The food here was amazing, everything tasted delicious and it was worth every penny, plus, we ordered dessert, and once we took a bite of it, explosions of sweet flavors bursted, I swear fireworks showed, we could just right away it was made with nothing but pure love, im not even exaggerating. PS. They did update their menu so everything we had was in the new version and it was such an amazing experience I will definitely be coming back and requesting Chris again. read more

Buffalo Wild Wings - Cookie skillet - Chicken Wings Near Me - Marietta, Georgia

See all

Had the worst customer service experience at this location. This was my first time visiting and I will not be coming back. I was trying to use a coupon from my blazin' rewards account but for some reason it would not pick up my phone number. My waiter was super nice and apologetic about it. When it still wasn't working he took me to a different register to try and see if it would work. Now, for some reason, their rewards program is outsourced and the stores (apparently) cannot override anything. Basically if for whatever reason their system cannot pick up your phone number to connect to the system, you're screwed. We tried numerous solutions- delete and redownload the app, double check number, etc but nothing would work. Let me make it clear- I had no issue with my waiter, he was very patient with the whole ordeal. The problem happened when the manager came out. She was hateful and rude right off the bat, blaming me for not putting the right number (I showed her the app where it listed the correct number), accused me of making a new account and that's why it wouldn't pick up (I had this account for several years with that phone number attached). I very calmly explained to her that we've been trying for the past 15 minutes and if there was anything she could do. She huffed, said no, and then started to berate me in front of her employees. She accused me of belittling her employees, blaming them for this problem, while I stood there dumbfounded. I had never once mentioned a problem with the employees (mind you the aforementioned employees were not even my waiter, they just happened to be standing nearby). In the end we could never get the system to work, and she had a huge smirk on her face and told me to "have a good day" after she tried to publicly shame me. For what? I'm still not sure because I never had a problem with the employees, only the manager. The problem wasn't that the app wasn't working at this point, it was the attitude of the *manager.* I even called back the next day to complain about my poor experience, only to be told she was the manager and owner of that specific franchise and they could do nothing about my awful experience. If you value customer service, choose somewhere else to go. read more

Wings were not good. Maybe precooked then fried again and served. Soggy, chewy and no flavor

Walked in and was seated immediately. There was only one server working and it took forever for him to ask what I wanted to drink. After he asked 5 min passed, is when I got up and left. I will not be back. read more

For good wings locally, this is a decent spot - been coming occasionally for years. However, there are better spots IMO. On this particular visit, I was surprised how few patrons there were for Thursday night football, as I've been many times when the place was packed. The lighting has changed from what I remember; it's not dark, but it's certainly not warm and inviting. Some screens displaying a variety of live and replayed games are good quality, others are not. They were having some difficulties with the game sound this evening. The service is usually acceptable, but they simply refuse to keep empty dishes and cups cleared, even when we stack them and place them on the edge of the table. I know this isn't a fine dining place, but who likes to sit with dirty trays of wing bones on their table? Wings are also a spicy food, typically, so water should be kept coming. I had to ask for a refill after several minutes of an empty cup. Additionally, the celery was not crispy and was starting to brown. Strangely, too, this time, the wings were not warm. They were crispy and tasty but not warm. That was unusual. The potato wedges with cheddar cheese were hot but not indulgent; I preferred the old house chips (potato slices) that are no longer on the menu. The new pretzel bites were good, but even on the after 9:00 price of $4, that's almost $1 per bite, and the dipping cheese was plain and boring. I much prefer Taco Mac to this place, and since the prices have gone up, I'm not sure I'll be back anytime soon. read more

See all

Visited the night of the Tyson fight. It was busy, not going to lie. The waiter straight up said the food would take about an hr. but drinks were coming out fast. We get it. Even telling us an hr., we ordered chips/queso and ordered our food immediately. Chips and queso are premade right? Nope. 1 hr and 45 min. later...no appetizer. The fight is on every TV so loud you can't hear yourself think. The food is a joke. I get taking a while, but 1 hr and 45 min later, my daughter and I are watching my husband down his wings bc they are bringing food out randomly. I don't even know how the kitchen can fix one "seat" at a time and not a table. This place is a shit show! Seriously. And to top it off, I'm watching uber eats and to go orders right and left. Poor management. I mean, if you have customers sitting for almost two hrs. without food, cut off Uber Eats and stop accepting to go orders. Restaurant 101. Never again. Never. read more

DoorDash messed up our order but Julia made it right! She & this crew are the best! Thanks Julia! Order Directly from the store. DoorDash will mess it up! read more

This particular location has been a go to for Steelers fans for YEARS, yet today when I asked why we didn't have volume on our game I was told they were required to play the local team and then when I asked again the MOD 10/8 at 1pm said patrons had already requested volume on the local game. I've been there, spending $50-$100 every week during football season for YEARS because I know there will be volume on the Steelers game; hence it didn't cross my mind that I needed to ask. Several patrons (10-20) were there in Steelers gear and more were cheering for that particular game than any other. Read the room mam. I can go to any random sports bar to see the game, I come here to be with fellow fans and hear the game that I can't watch at home. If you are now a first come first serve volume location, that's your choice but I will take my business elsewhere. I had to listen to the game using my Tunity app which I can do anywhere. If you want my business back, reach out when you are once again a Steeler bar. Signed, Former Patron read more

2nd time here in 2 months. Service is really in need of improvement. An hour for food and server cred like we were a bother

TERRIBLE PLACE, I placed a order online and when I got there to pick it up they said that they don't have my order on the system, this is the worst place ever to go! DON'T EVER WASTE YOUR TIME GOING THERE! Now I understand why this location is always empty, they don't have a competent customer service. The manager is terrible , didn't even want to solve the problem, I show her my bank account and told her that the money come off of my account but she said she was not returning my money. read more

Buffalo Wild Wings - Chicken Wings Near Me - Marietta, Georgia

See all

Bdubbs I've been trying to give this place chances but they disgrace the name of Buffalo Wild Wings after this one! First of all, I waited an hour and a half for the food to be delivered. Then I noticed the bag was a little too light for my order (a cheese curd bacon burger with fries and an order of 15 traditional wings.) So instead of my burger, I got a bunch of cheese curds !!!!!! (See photo) Then, 5 of my wings were the wrong flavor and another 5 were boneless! (See photo) I also didn't receive my fries!!! This is by far the WORST order I received from this place. Zero stars wasn't available so I had to choose one star. The reviews aren't fake people! Don't eat here. Just order from another location. read more

Buffalo Wild Wings - Cheese curd bacon burger - Chicken Wings Near Me - Marietta, Georgia

See all

Well we went there on a Sunday morning early and there was only maybe like 5 people in there eating at that time . Our waiter brought us hot tea with little ice in our cup The service sucked. Had to ask a different waiter for some napkins as he was just standing there he acted like I was bothering him. We will not be going back to this location. read more

Food was cold, order extra queso and barely had what regularly comes on the nachos. Shredded brisket is hamburger! Steven the manager should not be in customer service!! read more

Buffalo Wild Wings - Cold nachos - Chicken Wings Near Me - Marietta, Georgia

Awful! Unprofessional and seemingly untrained staff. First, we were a party of 7. They seated us quickly and the waitress was very sweet. Our drinks came out relatively quickly but with no straws. No biggie. We asked for straws. Took like 5 minutes to get them. We ordered food and it went downhill. 2 of us got theirs immediately. Once they FINISHED their food, 4 more plates came out. No utensils or napkins. I stared at my salad for another 5-10 minutes before I got a fork. That was enough time to notice that the salad was actually one of those Fresh Xpress salads that come in a bag from Publix with 3 thin tomato slices on the side. Literally was. The lettuce was brown and old. My wife wanted a buffalo chicken salad but, bc she's vegetarian, asked to substitute the chicken for cauliflower. The waitress tells her that she would have to charge us for the cauliflower side. She explained that she didn't eat chicken she just wanted the cauliflower instead. Waitress said she can't do that. Hmmm. Ok. 6 of us completely finish our meals and my wife's SALAD still isn't out yet. All ordered at the same time. Not busy at all. I look over, right in the dining room, the hostess is sitting at an empty table, shoes off, adjusting her socks! Bare handed. She then gets up, goes behind the to go counter and starts grabbing menus. Never once went to the restroom and washed her hands! By the time my wife's salad came out, we had to get a to go container bc my daughter had a soccer game. They brought me the check. The salad was $30! They charged us for a chicken salad minus the chicken and bacon and an order of cauliflower wings! I asked the waitress what that was about. She told me "I told you that I would have to charge for the cauliflower". I asked what the price difference was between the CHICKEN salad, no CHICKEN and a plain salad. She said about $7. I said well why didn't you just charge us for a plain salad since that's what we actually got? She told me "because she said she wanted the chicken salad". Can't make this up. So I ask to speak to a manager. We wait another 5-10 minutes for a manager. A lady walks up and speaks to a waitress behind us. I hear her ask "your ppl looking for a manager?" I couldn't hear what else was said but that lady just walked away and never came back. My wife noticed that she was behind the bar. So I go and ask "are you the manager?" She said no I'm just the bartender, but can I help you? I said I asked to speak to the manager and I saw you come over. She said oh I thought everything was resolved. I told her that I still wanted to speak to the manager and she said that I couldn't bc all of the managers were in the office on a conference call with the GM. Really?! Worst Buffalo Wild Wings I've EVER been to! read more

I placed a to go order over the phone. Once I arrived at the restaurant my order was already ready so I briefly checked my food and paid. Unfortunately, when I arrived home I realized my order was incorrect. I called the restaurant again and Josh was incredibly kind and apologetic. He offered credit back to my card, or for them to make my food right again. I chose to go to the restaurant to pick up my correct order. When I arrived home again, I noticed I had even more wings than requested! They were super fresh and hot, & I thought it was great customer service to add more wings to an order and I felt less inconvenienced. From reading other reviews, I see this location does tend to get orders wrong... but I can at least appreciate them for fixing their mistake. read more

Buffalo Wild Wings - Spicy Garlic wings, they replaced my 5 with 12! - Chicken Wings Near Me - Marietta, Georgia

DO NOT COME HERE. I came here for dinner last night with friends and that will be the last time we return to this restaurant. All of our food came out cold. It seemed as if they took the wings out of a fridge and tossed them in some sauce. We asked for our waitress to reheat our meals only for it to come back slightly less cold. After coming home from a disappointing dinner, my boyfriend got extremely sick from FOOD POISONING. He has been vomiting at least every 20 minutes for the past 6 hours. I'm serious, don't waste your money here. read more

We go to BWW and pay for overpriced wings for 2 reasons: to have good food and watch sports. Food was good enough, but service was slow. We had trouble getting the games we wanted to see turned on. But the kicker was fight night. The main game we went to see was on from 7-1030. But at 10:00, all TVs turned to UFC. Not only do we not watch UFC, but we had to miss the final quarter of a close game. So we flushed $138 down the drain. We won't be back. read more

Went there for lunch, but didn't go inside. Sign on the door saying that no guns are allowed inside. Should change their name to "Sitting Ducks" or "Defenseless." I heard the food is pretty good, but I'll never know read more

I always get wings from here for lunch or dinner, but am usually disappointed with the customer service I get when I simply come in store to pick up my order. This time a woman named Savvy made sure I had my food after it was a little mixup, and even made sure to look out for my order the next day! Very appreciative of her for that and will be coming back! Thank youuu! read more

Food was okay, I got a burger and buffalo wings. Servers are kind. To keep this review simple food is moderately priced, ambiance is well, better than a sideline's. If you want to watch sports or talk to some friends or a beer and wings go here. read more

I have never written a review until now. Unbelievably horrible experience. Tv sound system was blaring when we entered I could not hear my friend sitting next to me at the bar. We ask for a reduction in volume and were told they would get "dinged" by management if they turned it down. Ordered chips and salsa and after a considerable amount of time were told they had no chips! So we ordered the potato wedges..... room temp and greasy. Only six people in the place and we had to run down our server to get another drink. My friend had the cheese sticks and said they tasted like old burnt grease. 20 min later his stomach cramped up and he had to dash off to the men's room. Stay away!! read more

Every single time we go too this location, no matter how much time has passed between visits, it's trashed! Tables are always dirty and not bussed. Floors are filthy. Smells like wet rag. Every time someone would walk in to the restaurant they had the same shocked reaction at how the dining room looked. We finally have tapped out on this place and won't be back. Hostess had friends at a table and was chatting and doing nothing to help her servers. Servers were not taking dishes off of tables and running around like chickens without heads. No Manager in site. Food came out cold and old. Server brought out a new cup with every water and soda refill. When we left there were 11 cups on our table (and all of our appetizers plates and food plates. She didn't remove a thing from the table throughout the visit) Never again. This entire staff needs training and management has to go! read more

Buffalo Wild Wings - This is the table they sat us next to and the whole restaurant looked this way. - Chicken Wings Near Me - Marietta, Georgia

Ordered pickup; medium sized hot traditional wings with 22min fry for crispy. TERRIBLE TERRIBLE TERRIBLE!!!! This place needs to shut down. Cold fries, soft undercooked wings with sauce POURED (not tossed) partially over some of the wings for $20. Please see pics! read more

See all

Why is this restaurant even open? Sunday night Football (Chiefs vs Buccaneers) and Sunday Night Baseball game (Mets vs Braves) both playing on the TVs, an almost empty restaurant (more tables empty than full), a hostess that was standing around at the podium barely wiping off the menus, and we (and many others) were turned away. The time, 8:44pm, both major games going on, the whole purpose of this establishment, and we were told that they were short staffed and couldn't seat us for an hour and a half. What? We tried to tell her that we were going to stay for the entire game and that we could wait until half time to order (the game had just started), but she repeated that they couldn't seat us for an hour and a half! The game would pretty much be done by then! Not to mention, the restaurant would be closing within a half hour of that. So, a SPORTS restaurant can't seat customers for a SPORTS game and are turning people away?!? So why be open? It's not worth being open for the 7 tables that were being served! Why would any of us that got turned away ever want to come back to this restaurant? I'd rather go, to Hooters or Twin Peaks, where I know they will serve us DURING the SPORTS GAMES! If I was the manager, I would have had better customer service (a dead art at this restaurant). I would have notified the customer that we could seat them so they could watch their game, but would warn them that the service and food would be slow and ask them to be patient with us. You don't make money by turning people away - with a lack of customers and you won't be able to pay your employees or expenses - you are causing your own Catch 22. I watched as not only us, but several other parties of four, five, and more were all turned away. I'm sure you aren't worried, but your competitors appreciated the extra patronage to their restaurants. We will not be returning here. Good luck to the next sports-lovers trying to get service here! read more

The service is terrible, they are rude, they never have a good attitude, it's been two times that I have to go back because my order is wrong, I will never return to this restaurant again read more

it is dirty. service is slow. Food is TERRIBLE! My "loaded" bird dawgs had 1 (yes 1) grilled onion each. They will NEVER see another dime of my money read more

The only reason I'm leaving a 2 star rating and not a 1 star rating is because of our waitress Kayla who was wonderful. There were 4 of us and we all ordered wings and 2 baskets of fries . The only thing that came out semi hot were the fries. All of the wings were cold. And seemed to be fried earlier yesterday. The meat was grey. We advised our waitress and told her we wouldn't send them back but did want provide feedback and she alerted the manager who didn't even think enough of us to come out and apologize. She however apologize profusely. I requested to speak to a manager and After coming to the table Brett, was very apologetic. However I'm extremely disappointed in the whole experience. read more

Buffalo Wild Wings - Chicken Wings Near Me - Marietta, Georgia

This is by far the worst food fast place I've ever been to. I'm not even talking about the food I mean customer service & employees as a whole. You got 2 employees working here who were joking and bullying my body. Like just starring me down and laughing at my face and I was scared & uncomfortable. There is a time and place for that but this is not it, how do you do that at work??? I'd like to speak to the business owner about the employees they have because they don't need to be working there if they laugh at the customers body and make the customers feel scared and uncomfortable. read more

Been to this location a couple times before and had no problem, but tonight was a different story. Wings were very dry, and of the 20 wings I ordered, 5 of them did not even look like a wing. I ordered online and walked in the store at the time the wings were expected to be ready and they were, so all good there, but man were those some horrible wings. It will be a long time if ever before I go back to this location. read more

We've been here a few times in the last few months to meet friends from across town. It's loud and covered in televisions like most sports bars, but the food is okay, and some things are even quite tasty (cheese curds, dry-rubbed chicken wings, chicken tenders). I want to give them a higher score, but the service has gotten progressively worse. Tonight was particularly awful. Our food came out one plate at a time with about five minutes between each. Our fries were definitely not fresh, and the oil used to fry everything was a little off. However, the most frustrating part of the evening was that our waitress was the only one who looked like she cared about helping her customers, well many other servers lazed around and looked bored, So our waitress ended up struggling to get everything done. Unfortunately, she also forgot to look at our table again. It will probably be a good while before we try this place again. read more

Last 4x I have placed a pickup order: * order was wrong * order was incomplete * order had none of the requested dipping sauces * arrived to pick up and they said it would be another 45-60 minutes Not sure how this place continues to stay in business! read more

Ordered online. Order was ready in 1 hour and 2 minutes according to our email time stamp. Gave stars because the wings were not bad, they have toned down their spicy ness, so if you like spicy, get extra heat read more

I placed a pickup order before reading all the horrible reviews, so I was pretty nervous about eating here. I was pleasantly surprised by my food. My fries were still crispy, even after a 15 minute drive home. The cheese curds were great. The traditional wings with medium sauce were great, cooked right and still hot, but I admit the sauce had zero kick. The boneless wings were not my favorite, but they weren't bad. The BBQ sauce was good. To Corporate, I have this to say: if you're going to make the employees wear your own, special logo masks, make sure they fit! 90 percent of the staff had masks that fell down below the mouth, including the manager's mask. You need to invest in masks that pinch at the nose or have an adjustable toggle for the ear straps. You're doing it very wrong and you're endangering each other and customers. I only ate my food because I could heat it a bit at home and kill any germs. read more

Stopped by on a whim and had a great dinner! They are definitely practicing social distancing- everyone had on a mask and were using disposable menus. We ordered the brisket cheeseburger which was really good and a philly cheesesteak. Both came with really hot, well seasoned french fries. Service was fast and good. read more

Buffalo Wild Wings - Philly cheesesteak - Chicken Wings Near Me - Marietta, Georgia

See all

Personally, this place fills me with a sense of certain wonder. I'm not capable of explaining the sensation that occurs after sinking my teeth into a juicy red chicken wing. The drinks bubble on the back of your throat like no others. Buffalo Wild Wings is unmatched in ecstasy and formalities. Thank you for this experienced. However, they are missing root beer yet again and it is... YET AGAIN replaced with the legendary Mountain Dew. Atrocious if you ask me. Please regard my feedback. read more

Buffalo Wild Wings - Chicken Wings Near Me - Marietta, Georgia

The food was good, fresh and arrived as ordered. The service was mind blowing, but in a bad way. Food and drinks would have gotten a 4-5 score, but the service gets a 1-2. We were in a large party, but we were one of 5 or 6 tables in the ENTIRE restaurant and it took three hours for us to have dinner and two drinks. When our server was around he was friendly but he was barely there. It took forever for each step. We ordered drinks, waited a while, he asked if we wanted to order and then when we said yeah he said he need a few minutes... Still didn't have the first drinks and then we ordered food. Got our drinks, some were missing lime, straws, etc. That took at least 10 minutes to get. The rest of the night continued like this. The process was just entirely too long. People were ordering drinks from the bar because the server was so slow. One of our friends went to the bathroom and saw our server playing on his phone at some point. There should have been no reason we would leave at midnight when we sat down at 8:45, but that's exactly what happened. My suggestion is to sit at the bar if you want decent service. read more