Highly recommended. Response time under 2 hours. Great communication. 1st. Assistant was when our…read moreboat trailer axel broke and they provided a tow to the community marina. 2nd assistant when my daughter locked her keys in the trunk. Fair fees. Friendly service, professional and polite.

They picked me up and saved my trip. They are friendly with an outstanding service. They stayed…read morewith me until I got to a place that's safe.

This business took TOTAL advantage of us in a dire need of needing help! Our transmission on our…read moretruck went out and we were stuck in the area (visiting from Arizonia) for over a month. Lack of communication was EXTREMELY poor and they charged us over $2,000 to install a transmission. They knew we were desperate and needed to leave the area. The lady working in the office left us hanging and then when we did get a hold of her she acted like she cared .... Ha!!! They ripped us off by overcharging us and did a piss poor job of mounting the hardware and wires (which we didn't find out until months later FRANKS TRUCK & AUTOMOTIVE REPAIR IS A RIPOFF!!!! And should be ashamed of themselves for taking advantage of someone in desperate need. Don't waste your money on this business as they are NOT honest nor trustworthy.

Frank and his crew are friendly and informative! Great place to trust with your vehicle.read more

Great shop. Helpful staff. Communicative and fair! Very professional! Responds quickly.read more

Very nice establishment and they know what they are doing I will highly recommend them they they…read moredefinitely go above and beyond there name

I have no idea what kind of service this company provides, but I -- and many motorists on the Rt…read more 60 Tpke in Powhatan -- were just bullied by one of these trucks, barreling through, weaving in annd out, riding a$$ and trying to muscle his way in front of everyone. Then, ol' Grizzly Adams gets ticked off when we all banded together and didn't let him bully us anymore -- HE was butthurt because we didn't let him take advantage of us -- AND ENDANGER OUR LIVES. I don't care if Chapin's towed for free; I would NEVER use this company based on what I witnessed today!

Flawless tow, professional service and a friendly driver…read more I had to get my car towed at 6am on a Sunday morning and they were there in 30 minutes to save the day.

Quick and professional service. Straight forward pricing and no hidden fees. Towed my minivan on a…read moreSaturday with easy delivery to a dealership.

These guys were ON IT! Super short wait and then loaded her up and dropped her off at the shop…read more Will definitely call again, but I hope I won't have to. ;-)

My young daughter stopped in there on her way to work because she got a flat tire. They charged her…read more$50 to put on her spare! Way to rip a person off. What happened to great customer service?

Horrible pricing. $250 for a 3 mile tow. $155 to charge a battery. And a 5% credit card fee, even…read moreif you are not using a credit card. Would definitely never recommend this place.

They had great customer service and responded in less than 30 minutes. I how ever had to pay 150.00…read morefor 2 miles. Expensive.

From the owner: Best towing in the arearead more

My Jeep needed a tow on a Saturday afternoon in the rain. It was in a spot that I didn't want to…read moreleave it sitting until Monday. Most of the towing places are closed or have limited drivers on the weekends. They gave me a better price compared to another company. He also picked it up sooner than the other company could. The roll back flatbed truck looked well taken care of and my Jeep was delivered with care. I'd definitely use Eastern again for my towing needs. Walter the driver was a really nice guy and very professional to deal with. Thanks!

They were nice and helped me with changing over my spare winter tire to my summer tire. I arrived…read morelate in the afternoon and 95 degrees out. I'm very appreciative of their good service. Thank you Daniel!

Expert Auto is an honest and reliable business. They handle all of our inspections and oil changes…read morefor our vehicles, and they are the first place we call when we have a problem with one of our cars. They're great about getting us in quickly and figuring out what the issue is. They give accurate estimates on how much it will cost ahead of time so you aren't surprised when it's time to pay. Prices are reasonable for parts and labor, and they do excellent work that holds up. Good work doesn't come cheap! I had a scary problem with my car a few weeks ago (it started shutting off in traffic when I pressed the brake). I had my insurance company tow my car to Expert Auto from Fredericksburg bc I don't trust anyone else to work on it. They found the problem right away and fixed it up good as new. I haven't had any problems with it since. We are very happy customers!