The paper's fine. I'm more partial to my home town's flyer, seeing that's the only information I…read morecan't easily find online. Still, no complaints there. Where my patronage and respect is lost is the customer service. I was contacted about an outstanding balance about half a year after subscribing initially, for a year's subscription, mind you. They claimed I had renewed my subscription a few months earlier. I calmly informed them when I had subscribed and that I was willing to submit proof if necessary, but I would not pay the balance. They told me it would be removed and didn't say another word. Over the past two months I've been calling them back regularly on this matter, and although every single person has assured me the issue has been resolved, it in fact has not been. More recently I was contacted by a collections agency regarding the balance. I was furious, to say the least, and threatened legal action. Finally after a couple more calls I got through to a supervisor, and they seemed to handle the situation, as I finally have no balance at the agency either. I've also asked them to cancel my subscription, as I'm outside of the US this year. Apparently it has been, yet the paper still arrives, so I'm reasonably skeptical. The absolute incompetence of every single customer service representative I've spoken to is astounding. Don't get mixed up with these clowns. If you really love getting the paper, just pick it up at a gas station. If you have a subscription and run into the same situation as me, I wouldn't be as patient as I was with this. Go straight to the supervisor. They might be your only hope.

the courant digital and customer service is absolutely the worst.First complaint was both times I…read morecontacted customer service,I could barely understand the person at the other end, and I am sure a great deal was lost in translation.I was unable to access the digital edition for 2 months but was charged every month for it, was never given an adjustment.I cancelled my account, and then shortly afterward jumped on a deal for the next year when they tried to get me back as a customer.The price is right, but I still have the same problem accessing the digital edition, although I gain access half the time, the other half of the time I am denied access. Their customer service is a joke and so is this newspaper.If they offer you a special introductory rate, cancel after the period expires.

Fox 61 News. Why, why, why do they let Matt Scott do…read moreinterviews? I cringe everytime some poor guest has to endure his interviewing. Today he didn't even know the name of one of the guests. He asks questions and when the person tries to answer he interupts their answer and goes on about something else. He's never prepared, shows no real interest in the person/people he's interviewing. I should add no interest unless they're cooking and he can shove food in his mouth.

Had a blast at in the Carrier Kitchen set filming a segment to promote Nachovember on Halloween…read morethis year. Matt Scott interviewed myself and Heather Loranger of Plan B and we made their American Nachos on air. It was great meeting other members of the news team while we were there too! The hallways are decked out with movie and tv show posters and everyone was super friendly. You'd never know from the outside of the building how cool the inside looks. Security buzzed us in and also helped us get back to our cars with the supplies we had for the segment. Thanks again, Fox 61 for an excellent news station experience!

Zero stars! Any other business would have closed due to the abysmal service provided. Complained…read moreabout daily delivery for years. Finally gave up went to Sunday only delivery! Past 3 weeks haven't received paper. Their response is we will credit! How benevolent to refund for service not rendered! They do not care! Worst service ever!

Haven't received my Thursday and Sunday papers since Christmas. Every time I call, they give me…read morecredit and an empty promise to investigate. What a bunch of losers. Do yourself a favor and cancel fast

Amazing, I had a last minute rush order and Rodney and team pulled through for me. The shirts came…read moreout Amazing. Thanks Rodney and people please continue to support this business.

I had to wait longer for my bathing suits, so you would think they would be extra perfect. I took…read morethem out my bag and the letters were already falling off. after wearing them in the water for 10 min the letters were full on falling off. to charge $30 a bathing suit for 3 words I would have expected a lot better quality.