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    6 years ago

    Rude workers and no cars available even though it let me make a reservation online. Really inconvenient and a waste of time.

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    Ask the Community - budget

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.1(19 reviews)
    0.8 mi

    The people and staff are petulant and rude. My hotel was less than .3 miles and they acted as if…read morethey did me a favor after scratching the car and charging me an egregious amount. The staff are playing games on their computers vs working. Finally the lot is not secured at night and the lot is a safety hazard with cars so close together behind the bldg exiting is impossible so they need to clean up the area. I have an Amex Reserve with insurance and upon my being charged some comprehensive amount- I received a call after a horrible trip a woman called me histrionically asking if I returned the car. Yes and it was 1750. Absurd....

    I love enterprise Rent-A-Car. But this location is a joke. First they refused to pick me up which…read moreis a service enterprise is famous for. So I had to arrange someone to drop me off and I live about 40 miles away. I was going to have them pick me up at my work location but that didn't work. When I arrived I got a small car that was dirty only half a tank of gas and had expired tags. I realized the tags were expired when I made it back to my work and then had to drive back and request a different car. When I told him the tags were expired he said he knew and his only other car also had expired tags but they were worse expired meaning older. So he knew the tags were expired when he let me drive off the lot. What a joke. And during this whole ordeal he was arguing with me like I was wrong. Then he calls another location and ask for a favor. And ask for them to switch me out with one of their cars. So then I had to drive across town in a vehicle that had expired tags to get changed out and I had to wait for a car to be ready.

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    budget - carrental - Updated May 2026

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