I was looking for a place to stay, as I was coming to surprise my friend who was running for County…read moreCommissioner in Paulding County. I stayed here and could not have been happier. First off the lady who checked my in was friendly and very efficient. The room was very clean and the water was hot, for showers. The location was very quiet and made for a great night sleep as I needed to get up early. The next morning the breakfast was great. The two ladies that were working in there did a amazing job and were very friendly. The breakfast buffet was organized and the area was clean. Plenty of tables were available to sit at. My stay was November 7th, 2022. So sorry I did not get the employees names, but just a great nights stay.

If I could not give 1 star I wouldn't. We had a recent 3 night stay at this facility and once I…read morereturned home I noticed multiple bed bug bites. As the bites progressively got worse, I went to doctors. They concluded that they were in fact bed begs and prescribed an antibiotic ointment. They are still visible in more than 50 locations from my shoulders down. Of course I call the Hotel who told me they would close the room and have a pest control company examine the room. Of course I am sure you can guess the outcome. Inspection found signs of bed bugs. Its crazy to think I was only at this location from home, to this Hotel and back home. Without question this room was infested. Called corporate at IHG and they said they was nothing they could do. Please stay away from this location. At a minimum check their beds before you stay.

Great service. Good people…read more Christy is very friendly and does awesome breakfast. Rooms are decent.

popped up. I checked in and already one of the agents had an attitude. There were no signs on the…read moresite nor were there signs in the reception or dining area. The reason I selected this hotel is because it listed a jacuzzi. I also asked for a double bed with a tub. I was told by Tham, the receptionist that they were sold out of rooms with a double bed and all the tubs were taken. Because of those issues, I decided to check out and go to the Holiday Inn Express. I called Hilton Honors customer care to report the incident and requested re-compensation to return my money back on my card since I did not stay at the hotel. The customer service agent called Tham and requested to speak to a manager. Tham stated that the Assistant General Manager, Tiffany would promptly see the notes and reimburse my money. Part 2: I called Tiffany and stated the issue that I had with the prior issues. She was rude and stated that all over the Hilton website it states that there is construction., and I don't know who told you could get your money back, I can't make that call. I have enclosed proof that there were no signs indicating construction on the website nor did the agents relay that to me when I checked in. She went on to tell me that the General Manager had to make the call to reimburse. I checked out because of the dissatisfaction of the room and customer service. I called Hilton Honors customer service again to report Tiffany and they gave me a case number. Skip the Hilton Honors in Lithia Springs, GA as it is not worth your time.

Very Clean Room. Pool was open and clean! Breakfast was…read moremore than adequate. Waffles, Egg patty, sausage patty and biscuits. ( add cheese slices I'd give it an excellent rating) Had cereals, instant oatmeal packets, milk, coffee and juices. Front desk staff , especially Victor, were friendly and knowledgeable of the area. Just a heads up. Bring your USB charger. Unlike most hotels/ motels USB connections were not in the wall/alarm clock or lamp base Finally, the Silver Comet Trail - Georgia is close by... excellent walking / running / biking trail.

The place was clean but def needs usb plugs ...2024 The…read morebreakfast is from 0600-0900. The shower was very clean water pressure was nice as well. Very out dated but neat. Clean bathroom and quiet. Came for one night and was very well rested.

Vince, the front desk clerk, was great! Thank youuuu! They have breakfast everyday and the room…read morewasn't bad, had a big bed.

Very comfortable bed. Jacuzzi tub in room is amazing! Staff…read moreare very nice. Place is nice and clean. There was a little bit of noise you could hear from other rooms, and from the mini fridge in the room. But not terrible.

My only COMPLIANT, the OWNER SHUTS DOWN the POOL to clean it for 2 HOURS in the middle of the day!!…read moreWe come often, as my kids love the pool. He's done this quite a few times, anytime between 12pm and 3pm, so you never know when he's going to pour tons of chemicals in it! I don't understand why it's not cleaned at night during the hours it's closed. The staff is AMAZING! Super friendly and always willing to help.

We came to Hiram for a nearby wedding and found this hotel online. check-in was simple and they…read moreoffer a 24/7 gym down the street available to guests. it is walkable to restaurants and shops. It has a private parking lot, which is convenient. The room was spacious and clean. We got a free upgrade because our original room was not ready. Pillows were lumpy and hard and the bed was more on the firm side. Breakfast was OK. I wanted to use the pool, but there were several pieces of debris floating on the water and also on the stairs of the pool. Hot tub looked clean.

Fantastic clean rooms and extremely kind and friendly staff. I had parked my truck across the…read morestreet and it was pouring rain and I had no umbrella so she very kindly offered to give me a ride over there. 10/10 stay

Not much glam, but staff was nice even the cleaning staff spoke. Breakfast was great, looks to be…read moreunder remodel , stayed on first floor so unsure what other floors looked like. Bed was firm but not hard.

On road trips we usually keep lodging simple. Most stops are just a one-nighter: sleep, shower,…read morecoffee, go. But this Holiday Inn Express surprised me. The bed was so comfortable that at some point during the night I genuinely thought I was in my own bed. That is high praise, because I am very much a Princess and the Pea sleeper. The hotel was clean and quiet, and breakfast was decent... although they really need to keep the bacon flowing. Even though I arrived early I found an empty tray, which felt like a small personal tragedy. The staff, however, was wonderful. When we arrived the young man at the desk was friendly and offered us several options to make my husband's access through the facility simple and easy. In the morning, when I let them know non-handicapped vehicles had taken the accessible parking spaces and my husband had nowhere to park, they addressed it immediately and made sure he was accommodated. That kind of attentiveness matters. Comfortable, kind service, and a very worthwhile stop on a long drive.

We started off our road trip by stopping in Atlanta and staying here for a couple nights before we…read moreheaded over to the next state. The hotel is very nice and we had no issues during our stay. It was comfortable, clean, and welcoming. Our room was spacious for the four of us. The room had plenty of drawer space and the bathroom was big. The television, fridge, and microwave worked and it helped a lot if we wanted to keep and eat leftovers or snacks. We took advantage of the continental breakfast every day while we were there. Some of us got different things each time while others kept it the same. It had a variety of things including eggs, muffins, cereals, bagels, pastries, coffee, juices, and pancakes.

Fitness center is nice and doesn't feel like just a converted hotel room. Lobby has a neat fish…read moretank, and breakfast was complete.

I wanted to leave this note specifically because of the amazing, helpful front desk manager…read moreGabrielle. Gabrielle worked with me to accommodate my work schedule and helped with the original room assigned had technical issues. As a Gold HHonors member, I have to say that by far, Gabrielle at this location was the best Hilton employee I've ever encountered.

It's a pretty new facility so no major complaints…read more Only issue I had was with the Bistro. Not sure if their fryer grease was old or they were having problems with their lobby ventilation but the whole lobby and bistro smelled heavily of fried food. Coworker and I were in the bistro for 15-20 mins one evening and I could smell the fried food smell on my work cloths the next day. Coworker said she could even smell it in her room on the 3rd floor. Also could use some bartender training. There was definitely something carbonated added to my old fashioned. At $10 a pop, they should be made correctly in my opinion..

I stayed at this Courtyard for a week on a work trip last month. It was conveniently located off…read morethe main drag. Check in was a bit odd in that they wouldn't not allow any check-ins until 3pm on the dot. There was a lobby full of people waiting and even at 2:30 all the way up to 2:59, everyone was told they had to wait until 3pm. Very strange and not really customer service oriented. I doubt all the rooms suddenly were clean and ready at 2:59 and 59. People in the lobby were aggravated. Once I got passed the check-in, everything was smooth sailing. The staff was very friendly and helpful at every turn. I grabbed a coffee and breakfast item every day from the cafe in the lobby. My room was clean and well appointed. I would stay here again if I came back for work. I would hope the check in issues are resolved by then.