First my apologies, I overstayed my parking ticket by 15 mins, you have to draw a line and I went over it, However, after years of miserable service poor prices and to many till mistakes you've just made our decision much easier !
For may years now we have visited the Blakeney area at least 3 times per year, usually staying for at least a week, anywhere between Wells and Salthouse, sometimes in our boat on Wells Quay. We love Holt and usual spend an early day in our holiday in the town, park at Budgens and do our main shop there. This hasn't been without its problems in terms of till mistakes and not the happiest of staff ! but weve been loyal to the store for many years more so since it was enlarged a few years ago.
On the 14th of October we parked in Budgens car park to go to the local jewellery stores to look for a birthday present for my wife, we purchased a £1 parking ticket and spent a lovely afternoon there.
The plan was to pick up milk and bread at Budgens on the way out. We knew we were cutting it fine with only 5 mins left on our ticket when we went in to the store. Unfortunately we got sidetracked, spent a lot more than planned in Budgens and we were about 15 mins over our ticket time.
The car park was surprisingly empty but we straight away saw the ticket ! there was no one in sight to question ! probably lurking in a car somewhere !
Ive sent payment for the £35 as requested and hope you enjoy the additional cash on your bottom line, you seem to need it at the moment ! and again after years of loyalty to your store I apologies for being 15 mins over my parking ticket. No doubt Budgens will just say they contract this service out ! but its your store and car park !!
The decision for us is an easy one, clearly loyalty only goes one way with Budgens so we have already decided we will shop at either the new Co op in Wells or Tesco in Sherringham ( both have free parking) and buy our fruit and veg in the specialist shops and stores where we are already seeing up to 30% savings. Theres some brilliant small stores on Holt high St !
When we visit Holt we will park anywhere EXCEPT Budgens.
Your customer services is awfull your prices not good and there is now a real alternative, the best thing that could happen for Holt itself is to get an Aldi or Lidle store in the town ASAP
Oh and I do intend making the best use of the various blogs and social media sites to publicise this action and make people aware that the poor reputation of Budgens of Holt is well deserved !
Regards
Clive Hallam read more