To be clear, I didn't spend any money here. I had a 2 week old Longines (purchased in London) that…read morewas broken. I found Meister Lalla on the Longines authorized repair center list and walked in for their opinion. I was quickly helped by a gentleman who spoke English. He immediately took the watch behind the counter and opened it up to diagnose the problem. He said the main spring was broken and could fix it (but would take a week or more depending if they had the part). He said it'd be $125 (I didn't ask why he would charge me if it's under warranty), but since the timeline didn't work out I decided to take it back to the US for warranty repair. Customer service seems good here, but there is no high end watch sales (I was surprised as they're an official Longines repair center).

These days it isn't so easy to find a sewing machine dealer - at least one that is not just virtual…read morebut REAL! :) Located in the Lange Reihe, this is a great address to buy a sewing machine, embroidery machine or serger. They have an in-house repair shop. A friend of mine took in his old sewing machine for repair and was very happy with their service. I just purchased a brand new Bernina. Training on how to use your new machine is included in the purchase price. The sales people were extremely knowledgeable and took lots of time explaining each machine's qualities without bein pushy. I'm so glad there are still actual addresses that don't start with www.