I was extremely disappointed with the customer service at North Shore Glass School. I booked a…read moreglass blowing experience online for my child and me while planning our trip to Salem. When our plans changed slightly, I called multiple times to reschedule, left several voicemails, and never received a single response. Since we were already in town, we stopped by in person. They agreed to let us participate in a demonstration and told us they would mail the pumpkin we made since it needed time to cool. They took our mailing address--but the pumpkin never arrived. The entire experience felt disorganized and disingenuous. Communication was virtually nonexistent from start to finish, and promises made in person were never followed through on. I would not recommend booking here, especially if you're traveling from out of town and need any flexibility with your plans. Customer service and follow-through matter just as much as the experience itself, and unfortunately, this business fell well short on both.

I was looking for a unique team building event and came across the group classes at North Shore…read moreGlass School. There were several options to choose from, and our group selected the fused glass bowl. Ben was our instructor - who was super helpful and informative! We had a great time and can't wait to pick up our finished pieces. Highly recommend and will definitely be back for glass blowing.

Took a glass arts class with Eric with my best friend. This was the most amazing arts class I have…read moreever took. Not only did we get to do almost 100% of the work ourselves, we both ended the class with 3 pieces!! Eric is so patient and his customer service cannot beat. Truly an amazing teacher and guy. Definitely worth the money as it is a fully private 3 hour long class. Great options of what to make. HIGHLY recommend.

My partner and I did a private 3 hour glass working lesson with Eric and it was the best…read moreexperience! Eric is a great teacher and by the end of the lesson I felt as if I had really gotten the hang of it. His lessons are a hidden gem of Boston and I totally recommend them to others who want to learn to make glass art. Eric doesn't work with full-scale furnaces but with pretty intense mounted torches. However i think this was just as cool and I would absolutely come back again.

Check out this place. Went today to buy some gifts. Lots of gifts under $50. Small vases,…read moreornaments, jewelry. Solar powered glass factory. Artisan made goods. Something for everyone. Today and tomorrow holiday sale. Check out the website. Not sure when else they're open to public.

If you're interested in learning how to blow glass, this is the place to go to. Great classes,…read morewonderful people, and amazing instructors.

My girlfriend has a collection from Luke of pumpkins and other glass sculptures.They are all so…read morecolorful. Look especially colorfull when the sun shines on them. I really love his mini animals, snowmen, and ornaments. Would love to decorate a tree.in just Luke glass ornaments. His shipping is really fast, and he really wraps items carefully so as not to break. We are repeat customers many times over.

I have been a customer of Luke Adams Glass since late fall. I'm so glad I saw the story on…read moreWCVB-Boston's show, Chronicle, advertising this great place. Their glass items are beautiful! I've bought holiday and birthday gifts for others and myself. Everyone has been happy with the colorful glass pieces made in Norwood, Ma. I've bought beaded bracelets, butterflies, stars and hearts! My very favorite piece is the green Stained Glass Tree Ornament. It is delicate and beautiful and too pretty to put away till next Christmas. And I like the fact that they send emails out with some great sale prices. 5 star rating

The folks at the Witch DR are friendly and knowledgeable. The selection of art glass is really…read morevaried and the quality is diverse. The store is not intimidating at all and the products are well displayed. My husband really enjoys shopping here when we are in Salem. They can be a bit pricey, but, you do get what you pay for, so it is worth the trip!

Haven't been in over 5 years because of a bad experience. Today, a friend from Hawaii wanted to see…read moresome quality glass. We came by in the middle of a weekday afternoon to find locked doors. No nothing. Hey guys. Funny story. Nobody's making an appointment to shop for a bowl.

They sold a me a gift card then went out of business and never refunded the money. Don't trust…read morethem. Ever!

Something got me interested in glass blowing. I know myself, and I knew I probably wouldn't have…read moreheaps of fun... but it is something I wanted to experience for myself. After reading the reviews, I decided to go here. I took the glassblowing sampler, which serves as an introduction to the art. My two instructors were Matt and Pat. The first thing we did was go through the shop, and see what kinds of things they do. There were no visible sales tactics involved, more like a "this is what we do". Then we got to the room where the melted glass actually lives... now folks... they tell you to bring a bottle of water, bring one. Molten glass is incredibly hot, and therefore the room is too. They go over what we will be making, and how we will be making it, as well as things that could go wrong. In this glass we make paperweights. Then we go over safety and practice three times to make sure we got everything down. Yes, burns do happen, but they do everything they can to minimize the risk. When it is your turn, one of the instructors will be working with you one on one to guide you through the process, and ensure you don't get a burn from glass whose temperate well exceeds 1,000 degrees. However, this is where this place lost some stars. When it was my turn, Pat was the person working with me. While I appreciate his help, he did many things that were extra, and unrelated to safety, such as spinning the rod. While minor, and while I was the one manipulating the glass, I still felt it took away from the experience. It was more like me assisting him than him assisting me. You don't get the opportunity to "blow" into the glass in this class, but it was demonstrated to us at the end. Some more notes: Instructors were fairly chill, but no-nonsense dudes. When you have molten glass, joking around is very dangerous. The owner has a great sense of humor! And finally, molten glass is very viscous. It is not as easy to manipulate as it looks. In conclusion: if I had enjoyed glass blowing, I would return here. But, alas, I found it was not for me. Definitely worth it for the experience though!

A group of friends and I recently took one of the beginner classes and it was so much fun! Our…read moreartist instructors were very encouraging, patient, and personable. The class was very well organized with easy to follow instruction. We will definitely be going back for another class.

This is an awesome Artist run glass studio specializing in classes that teach flame working . I…read morehave done various projects with them for a long time and they have hit it out of the park every time. A very friendly and welcoming studio that is also very well run. Highly recommended!

This review is specific to their glass works class. I took a Friday evening flamework frenzy class…read moreand what an awesome experience! The instructor (Maddie) is so knowledgeable, helpful, friendly and enthusiastic about this craft. You can't help but find her enthusiasm contagious! I can't wait to take more classes here and with her!

Visited here with work colleagues for team building exercise. This location sits in quaint West…read moreActon, MA directly on the main street and is a very cool little art gallery containing tons of unique gifts. They also run stain glass making classes which is why we were here. Judy the owner is really cool and has a lot of knowledge in glass projects and assists to make the projects pretty fun. It is a much different take on the painting parties which are now all the hype. This place lets you choose various pieces of glass collected in buckets to create some pretty cool designs, which are soldered and assembled by hand. We were amazed how cool the stuff really turned out. The prices were reasonable and we all were impressed with this place and Judy walked us through everything with assistance from her employees. I would definitely come back to this place and highly recommend it to anyone searching for a cool place for art projects and a fun event for a group!

Taken a few people for some classes here. My mom and few friends. Like this glass center more than…read moreothers around town. Super friendly staff also. The space is big

I took my mother here for her birthday. We did the girls night out class. We had Jesse and Sam…read more Bother were FANTASTIC & very knowledgeable about this art medium. We also had the pleasure of meeting the owner, who was so nice as well! They had refreshments out, and also a beautiful view of the river! In addition, this is a size inclusive activity, but it is hands on, so do be ready to sit and stand and hold/grasp, during the process. We will definitely be back!