I've been using siegel signs to print my name on various front doors. Their work is consistent and…read morealways reflects exactly what i ask for. Always on time, if not easier. Easy to work with - they helped me, with great patience I might add, create a sign for my work. I wouldn't ever want to work with anyone else.

I normally don't leave negative reviews, but I believe it's important to share my experience so…read moreother business owners can make informed decisions. When I first spoke with the owner at Amherst Copy about designing menus for my restaurant, I was told the work would take about 6 hours and be completed within one week, starting around 12/31/2025. Unfortunately, the project was delayed for nearly two months and was not completed until 2/26/2026. During that time, I had to visit the shop many times to review and correct mistakes in the design. Several times they printed sample versions of the menu, and we carefully checked them and marked all the corrections that needed to be fixed. We returned those samples with detailed notes. However, many of the important corrections were not applied, which forced us to repeat the same process multiple times. What was most frustrating was that the time spent correcting these repeated mistakes appeared to be charged to us as hourly design work. In the end, we were billed $1,486, which was extremely surprising considering the delays and the number of errors we had to correct ourselves. Because of these issues, our restaurant opening was delayed while customers kept asking when we would open. We also spent over $500 printing take-out menus and banners, which we ultimately had to throw away because the design could not be used. We eventually had to hire another designer and start the entire menu project again from the beginning. Instead of resolving the situation, the company filed a court case against us, which added even more stress for a small business owner. Based on my experience, I cannot recommend this service. I encourage other business owners to clearly confirm timelines, revisions, and billing practices before starting a project.

I hired this printing company to print my restaurant menus. We provided all the necessary files and…read morespecifications, but the printed menus we received were incorrect. This caused significant delays in opening my restaurant by about two months. Additionally, we had already paid for the printed menus, which now must be discarded, resulting in over $500 in losses. We are currently redoing the menus with a new designer, and the company still has the original printed menus. I am sharing this experience to help others avoid similar problems, and to advise anyone using their services to carefully check samples before approving the final print.

Collective Copies prints our holiday cards through the Florence store. Randy has been consistently…read moreresponsive, and incredibly patient and thorough as we mock up the card. When it's designed, Randy emails over a PDF for review, and also offers to print up a proof for our review, so we can see it in-person, before green-lighting the full printing. That gives us a chance to make sure color, edges etc look as we'd hoped. And it's easy to stop over there since the Florence location is only 5 minutes away from our house. They provide envelopes for the cards, and the finished product always looks excellent. Affordable, local, and our dollars go to support a worker-owned cooperative.

Because I'm a remote employee, I can't use my company's high quality copiers. But, when I am on the…read moreroad to meet clients, I still need professional-looking materials. Collective Copies in Florence always comes through, and always much faster than I need them.

I've been a customer here for years, which makes this experience especially disappointing. A recent…read moreprint order came out incorrectly, and when I brought it up, I was told that checking the proofs was entirely my responsibility. While I understand proofs are important, I felt there was very little effort made to help resolve the issue. After discussing the problem, I was given the impression that a second set would be taken care of to correct the mistake. Instead, I was charged again for the reprint, resulting in paying twice for the same project. The communication was unclear, and I felt misled about what would be done to make things right. What disappointed me most wasn't the printing error itself, but the lack of accountability and customer service after years of being a loyal customer. Unfortunately, this experience has made me reconsider using this business in the future.

Paradise has been my go-to printing partner for years, but I'm really put off by the "Okay, boomer"…read moreattitude that has developed from the staff. A few simple questions from someone who has been working with print from decades are met with dismissiveness. Guess what? That attitude just cost you guys a five-figure job, and the possibility of something considerably larger. I won't be talked down to.

I am so happy to have found a local business to parter with for my company's printing needs!…read more For the past two years, we have had everything from custom banners and signs, to business cards, stickers and posters printed here and couldn't be happier with how they all have turned out. Ashley, Amanda, and Scott are amazing to work with and are there to guide us along the way . I encourage everyone to trust them with your project

My go to place for all of my printing and marketing needs. Everyone at Copy Cat is great to work…read morewith, and they always help me bring my visions to reality while offering their professional insight and expertise. Scott recently helped me with a window sign for my business. It came out great, and he was so helpful and patient with me throughout the process. He was super responsive with emails, and even set aside time for me in person to show me different materials and options!

The customer service and quality at Curry is top notch…read more I'm the Advertising Director for a large company. I don't have time to mess around with a printer. Curry has a full-time graphics person in the office who is incredibly helpful and there to assist. In a pinch I'll have her make changes without my proofing it first. That's the level of trust I have with them. We had problems with our previous printer (who is now out of business to no ones surprise.) Curry picked up the workload and completely integrated with our business processes. Curry takes pride in having our confidence and it's apparent in how they perform.

Always great looking results. I've used them for corporate brochures, custom-cut vinyl jobs, and…read moretrade show signage. The prices are VERY fair (I think the first reviewer works for that other company... ugh) and the staff is amazing. I worked mostly with Kristen and directly with the owner -- both are so accomodating to our timelines and even came on-site to install some signage at our office. Just amazing business and we have been going there for years. Can't believe they're so local.

I just happened to be passing through puffer printing on my way through Easthampton for a meeting…read moreand had to get a couple of sheets of paper printed out. The staff was super friendly and helpful and even though I likely spent literally less than $.50 in printing/envelope it was a place that I felt welcome to hang around on their benches for an extended period of time and get other work done. Special shout out to Carolyn, by the way. I forgot my purse there and the she dug through to find my information to give me a phone call and send me an email to be able to get my belongings back :-)

Hope and Feathers does an amazing job! They are so friendly…read moreand good to work with., Fair prices, and reasonable turnaround. So grateful to have an excellent frame shop in the area!

I have brought several items to hope and feather for framing, many unique and one of a kind, some…read moreextremely sentimental. Without fail, they do a fantastic job framing my items, and I have complete trust with them when I leave something especially precious with them. They approach each object with care and strive to come up with the best solution, and always work within your budget, not trying to upsell you. 110% satisfied customer!