Searched the internet for a while looking for somewhere local to do a proper 4 wheel alignment. Bsmart looked reasonable if a little expensive, must be okay I thought. After the alignment was done I was presented with the "before and after" report that details the geometry measurements before and after they have worked on the car (as is always the case with a four wheel alignment). I could see that a large number of the measurements were still far away from the specifications and a large number were still exactly the same as before, no problem I thought, often components are bent meaning they cannot be adjusted back to spec. I asked about this and was told it was on the limit of adjustment, I asked what was bent, was told nothing was bent, very strange (something has to be worn or bent if it reaches the limit of adjustment before being in spec). When I arrived home I popped the bonnet and couldn't believe what I saw. The front camber is adjusted by means of loosening 3 bolts and sliding the strut top mount side to side within the turret (probably the easiest of all of the adjustments). When the car is new there are little pins in the top mounts to aid with assembly at the factory, these pins have to be popped out with a punch and discarded before adjusting the camber is possible (very, very common system). The pin was STILL in place. Neither top mount had been adjusted! LIERS! It's in the standard factory position, in the middle, no where near the limit of adjustment. On top of this the three nuts had been removed and replaced, probably with an impact gun judging by how tight and rounded they were. Also, the left hand top mount has a big gash in the metal and lots of scratches right through the paint as if it had been hit with a hammer and chisel (there is no concealable reason as to why you would need to do this). There were metal shavings everywhere. On top of this, they had done a similar thing with the rear camber, the steering wheel was no where near straight (how can you get this wrong?), the car drove twice as bad as before and the cherry on the cake is DSC (stability control) now kicks in on gentle left handers due to them mucking up the steering angle sensor. I had to drive to Germany the next morning, I had to knock the pin out and adjust the camber myself with a plum bob before I went. Appalling standard of work, and dishonest. NOT HAPPY. read more