Bsmart Autocentre Leeds
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Recommended Reviews - Bsmart Autocentre Leeds
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15 years ago
Bsmart Autocentre is the best Car Garage in Leeds. They offered me a great price on my car service and MOT. They offer a valeting service which they discounted for me. No nonsense pricing and were very honest, I recommend and I will be using again. My Summary: Bsmart Autocentre offer great prices on brakes, clutches, tyres, exhautsd in Leeds and I recommend highly. read more
15 years ago
This is by far the best hand car wash in Leeds, my car was gleaming. Thye have fully trained staff using high quality equipment, they rinse of the soap with turtle wax which really does leave my car gleaming. While I was in I noticed they did tyres, brakes, clutches, MOT, repairs and they state its all at up to 40% cheaper than other garages, so I will be checking them out for this as well. read more
15 years ago
Great place to get 4 Wheel Laser Alignment in Leeds, my car was going through tyres and all my tyres had uneven wear once I got new tyres fitted from bsmart autocentre at a great price, I got them to do the tracking, since my tyres have lasted me ages. read more
14 years ago
The service at Bsmart is truly dreadful. As soon as you arrive they start covering themselves in case they can't get it clean. The guy said they don't get rid of pet hairs, they don't clean the roof and will just do their best to clean the car. When I redeemed my second groupon voucher later that week I experienced even worse service. I had booked the car in at 9am and received a call and voicemail at 9.06 informing me that I had until 9.30 to get there after which they would refuse to clean the car. I arrived at 9.12am thankfully but what kind of garage does this?! Clearly they regret doing the groupon deal and are just trying to do anything to get out of honouring the deal. Shameful! They claim to be 40% cheaper than other garages, surprising considering they offered to replace a brake light bulb in my car for £15. I politely declined and won't be going back! My advice is AVOID this garage and the voucher deals. They have a glossy website but the reality is quite different this is a grubby depot in the worst part of Leeds and their service is shockingly bad. read more
11 years ago
Searched the internet for a while looking for somewhere local to do a proper 4 wheel alignment. Bsmart looked reasonable if a little expensive, must be okay I thought. After the alignment was done I was presented with the "before and after" report that details the geometry measurements before and after they have worked on the car (as is always the case with a four wheel alignment). I could see that a large number of the measurements were still far away from the specifications and a large number were still exactly the same as before, no problem I thought, often components are bent meaning they cannot be adjusted back to spec. I asked about this and was told it was on the limit of adjustment, I asked what was bent, was told nothing was bent, very strange (something has to be worn or bent if it reaches the limit of adjustment before being in spec). When I arrived home I popped the bonnet and couldn't believe what I saw. The front camber is adjusted by means of loosening 3 bolts and sliding the strut top mount side to side within the turret (probably the easiest of all of the adjustments). When the car is new there are little pins in the top mounts to aid with assembly at the factory, these pins have to be popped out with a punch and discarded before adjusting the camber is possible (very, very common system). The pin was STILL in place. Neither top mount had been adjusted! LIERS! It's in the standard factory position, in the middle, no where near the limit of adjustment. On top of this the three nuts had been removed and replaced, probably with an impact gun judging by how tight and rounded they were. Also, the left hand top mount has a big gash in the metal and lots of scratches right through the paint as if it had been hit with a hammer and chisel (there is no concealable reason as to why you would need to do this). There were metal shavings everywhere. On top of this, they had done a similar thing with the rear camber, the steering wheel was no where near straight (how can you get this wrong?), the car drove twice as bad as before and the cherry on the cake is DSC (stability control) now kicks in on gentle left handers due to them mucking up the steering angle sensor. I had to drive to Germany the next morning, I had to knock the pin out and adjust the camber myself with a plum bob before I went. Appalling standard of work, and dishonest. NOT HAPPY. read more
14 years ago
I purchased a voucher from GroupOn for the Gold Valet last week and its been worth every penny from the start. Call answered by a very friendly and helpful person that took my details, explained a few options I had in regards to leaving it with them, also if I wanted to upgrade to any of the other valets they offered at a further discounted price, you can't go wrong and not pushy at all. Was greeted by the valeters on driving my car into the Bsmart Autocentre, very polite and courtious, said he would give me a call as soon as my car was ready. When I returned to my car, I coulnt beleive it was the same vehicle, looked amazing, the shine and sparkle that it must have had when new had been restored! The inside smelt amazing and the seats were spotless (upgraded to the seat shampoo). Well worth every penny. I have since booked in for a Car Service at the Bsmart Autocentre, the mechanics have over 30 years experience, I know my car is in safe hands. Will stick by this local, friendly business all day long as the other fast fit companies really do offer you a bad deal for some apprectice to balls up your car. read more
13 years ago
Booked our car in for service and M.O.T in March with Besmart, had to take the car for minor fault to another garage this week where they told us the brakes were shot, rear shoes were down to the rivets, there was the minimum amount of oil in the engine, Besmart told us they had to top it up with specialist oil, for which they charged us extra, the air filter needed replacing, as did the spark plugs , all which we were charged for in the service but not done. Avoid these guys, con men at there best, full of we are the best because we care about our work, RUBBISH read more
14 years ago
I purchased the gold valet through a daily deals site and upon arrival was asked straight away if I wanted to pay an additional £6 to upgrade the wax finish. I was then asked to leave the car for 5 hours. I eventually received a call saying my car was ready, so I'm expecting big things. From the otherside of the room I can see road grease down the side of the car, which as soon as I touch it, it comes off on my hands, there's still marks on the windows where pay and display tickets have been, the car is all streaked and in general a really poor performance for the near £20 I paid never mind the £80 they claimed it to be worth. The manager said to bring the car again and they'd re do the work. So I did. This time I waited in their reception area (freezing cold and filled with uht milk) and took best part of 2 hours again. At least this time the car had seen a vacuum but round the mirrors was still marked with whatever substance they had cleaned it with before, it was still streaked and just a really bad finish for 7 hours worth of car cleaning. I was given a complimentary car wash for next time as inconvenience, which is now in the bin and would never use again. I wish I had seen the reviews on here first at least 2 of them are written by Bsmart employees. read more
More info about Bsmart Autocentre Leeds
Unit 5
Darnall Works
Laethley Road
Leeds LS10 1BG
United Kingdom
Directions
0113 242 6338
Call Now
Visit Website
http://www.bsmartautocentre.co.uk
Other Amenities
Does Bsmart Autocentre Leeds have free WiFi?
Yes, Bsmart Autocentre Leeds has free WiFi.
More Info
Hours
Why does Yelp recommend reviews?
17 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
13 years ago
i booked in for a 54 point check service through Groupon which i thought was a bargain.. i checked in at 08.00hrs and found out i had to pay an additional £15 for oil on completion, 45 minutes later at home i was called to say it was ready ?? it took just 40 minutes to do a 54 point check and change all oils, I was then told my car needed 2 new front tyres, brake pads and brake disks at a cost of £390 !!! Alarm bells started to ring big time ? This was thursday 27th june and my car was due for MOT on the monday 1st july so i told them to do the work because it will only fail on the monday, Luckily for me they couldnt find the locking wheel nut in the car which i swear was in there as always, i was then told they would charge me £25 per locking nut cut off manually on top of the £390 total £440, I told them i would take the car there and then as i had to go to work, and that i would have it all done monday and after i have looked for the locking wheel nut Phew !!! i felt very uneasy has to what had gone off at B-verysmart so i booked it in at another garage in Morley for its MOT, GUESS WHAT my car sailed through its MOT with nothing needed !!! Stay away from these Asian Cowboys it is a huge scam i was fuming and wanted to go down and give them a right mouthful ? i have complained to Groupon that this bum outfit is dragging its good name down big time. i also believe the locking wheel nut missing is another money making scam ! PLEASE STAY AWAY FROM THIS GARAGE read more
13 years ago
I recently booked in my car for a Full Service with Bsmart Autocentre, have to say I received an excellent customer service experience and my car sounds and runs so much better since. I live and work in the Leeds City Centre and this Auto Centre is conveniently located about 5 minutes walk away from where I live, so dropped the car of early and took a walk to work in the Leeds City Centre, very convenient! Once the service was completed I got a courtesy call from Bsmart and they advised me that the car was all ready to be picked up, I asked if I could leave it there all day as I was at work which they were fine with when I did pick it up, as they had it for extra time, they had thrown in a free mini valet as a courtesy! Wow, wish more companies would do something like this, it's been a while since I got service like this. Brilliant experience and would recommend highly will be using again for all my car needs, as long as I live in Leeds that is (but would even consider travelling)! I follow Bsmart on Twitter and Facebook for great offers on Servicing and Valeting and generally to keep up with these guys as their business model is a great inspiration for other businesses and how to really make something work at these difficult times and with so much competition. Thanks a lot Bsmart, great service, hats off to you as there are too many garages in Leeds that will give you a very poor service and need to move into the 2013! read more
13 years ago
I have to say I would not trust anyone else with my Car apart from Bsmart Autocentre. I have been using this garage for the last 40 years right when it was first called B Autos and it was based in Chapel Allerton. Dave the head mechanic knows his stuff and you don't get a personal service like this anywhere else in Leeds, I can guarantee that. I've had so much work done of these guys, from servicing my cars, to bodywork, clutch changes, brake replacements, tyre replacement. A refreshing change that a business like this is doing well and never lets you down in customer service and the quality of work. They have the whole process right, from the girls that book you in and you bringing your car into the garage. I highly recommend these guys and thought I would take the time to leave good positive feedback as sites like this attract internet gangstas who only have a voice when infront of a screen and when people have good service they need to shout about it a little more. :-) Again, I can not speak more highly about Bsmart Autocentre, give them a try, better then all the other fast fit garages! read more
14 years ago
My fiesta needed a service so I had a look on Groupon and found a voucher for bsmart just outside the city centre. I rang them to find out what was included and it sounded good so I booked my car in for the next day. I spoke to a woman on the phone who was very polite and spoke in a way that all made sense (sometimes I find I get talked down to or patronised by mechanics so I tend to take my dad or boyfriend with me). Everything was fine with the service and I liked the fact that the woman (same one I think) explained the parts that needed fixing, exactly what they did and what would happen etc if they weren't fixed. I rang my dad for a second opinion just incase and he said they were right so I went ahead with the work they suggested. I was very happy with the price and since then my car feels like it runs better, before it took a few attempts to start but now it starts first time. I'd definitely recommend this garage and will be coming here every time from now on. read more
13 years ago
I recently booked my car in for a full service & MOT, after being recommended by a friend. It was really easy to book and the receptionist was friendly and polite. When I brought the car in the mechanics were also friendly and polite, they offered me a mini valet for £10 so I went for that too. Received a call in the afternoon from the receptionist, letting me know the MOT was passed, service was finished and the car'd be ready in about an hour. I arrived a little early to pick it up so I waited in the waiting area, which is clean and warm with free tea (major bonus!), water and coffee. The valeter showed me the car and it looked fantastic, I can't believe how much nicer it looked and smelled for only £10! The customer service at this place is excellent, I really can't recommend them enough. It's hard to believe the one star reviews are the same garage, as my experience was the complete opposite. Next time I need a garage I know who to call! read more
15 years ago
Car servicing in Leeds and 4 wheel laser alignment has never been better in Leeds. My experience with Bsmart Autocentre Leeds was far the best I have had from any car garage in Leeds. They were honest and gave me some great advice; they didn't see a woman and think they could charge for extras that I didn't need. Its quite intimidating for any woman to go into a garage but I felt totally at ease as soon as I spoke to the mechanic. Got a hand car wash while I was in there as well. Great place, I highly recommend. I need some tyres soon and they had a great range, they gave me some prices and they seem really cheap, so tyres in Leeds will now be cheaper than other tyre depots in Leeds! read more
13 years ago
Lovely family run business just behind crown point, my husband and I have been taking our cars there since they opened. What's good about this this garage is that you can drop the car off and go into town or crown point for a bit of shopping whilst they work on the car. I think it's the little touches that keep us going back, like when someone mentions that I've recommended them, the guys usually remember when I'm next in and thank me- sometimes with freebies like free car washes and fluid top ups. We used to go to the national chains as we didn't know the difference between a good and bad garage (let's face it who does though!) but now we wouldn't go anywhere else. Donna Stephens read more
11 years ago
I'm so glad that I have finally found a garage that I can trust and make sure that I get honest and informative information back from them so I can make better decisions. I booked my MOT and Service online through their website which I found was very convenient and easy to do. It showed me available dates and I got an email back to confirm the booking. My car was ready to collect as promised by the end of the day but out of courtesy the garage called me to let me know it was ready for collection early so I could pick it up anytime. Very happy with the service and would highly recommend Bsmart Autocentre - its an independent garage and its got exactly right in all aspects! read more
13 years ago
Have just had a new battery supplied and fitted, leaking tyre/rim re-sealed and other work done on my mondeo. Only rang up an hour before and booked then I took it in and they did the work straight away. Also got good advice on the cheapest/best options to fix other problems. Very friendly and knowledgeable guys, warm, comfy waiting room and free coffee which pleased the wife as she was with me. Also check out the very good cafe next door for a great bacon butty while you are waiting! I have used this garage a number of times before and they can't be beaten for price, friendly advice and they are much, much cheaper than main dealers. Highly recommended! read more
15 years ago
If you want your all of your wheels aligned with the state of the art 4 wheel laser alignment in Leeds then Bsmart Autocentre is the place to go. They have very experienced staff that take you through the whole process and are very honest and friendly. Wheel Tracking in Leeds, 4 Wheel Alignment, Tyre tracking, they do it all and there the best. They also do tyres in leeds and offer free Nitrogen Tyre Inflation with free top ups for life. They are really setting the standard for Garages in Leeds. read more
13 years ago
I went to this garage with Group-on voucher. They charged me extra for engine oil but the worst part is when I went for MOT testing just after 2 months in another Garage, they pointed out so many minor issues which BeSmart should have checked as per their 54 point check. I was really happy when Besmart told that there is nothing wrong with the car after servicing. I am sure they didn't bother checking all those thing. I won't recommend this place to anyone. read more
9 years ago
This company is a scam. They gave us their site to revamp & we revamped the complete site without any initial payments. Now when we got their site live they are not willing to pay us a single penny. Please review their site which is on test link with us.. http://clients.customlogo.xyz/BSmart-Autocenter/ .. Think about the people who cheat with the companies & decide it yourself.. If they can cheat professionals, they can cheat anyone... read more
14 years ago
Thought I'd post a review for these guys as they really went out of their way to source and fit my tyres for me. Really impressed with the knowledge and service and the tyre fitter Manny treated my car like his own. New tyres look mint and I will definitely call B smart in future for anything car- related. Cheers guys, brilliant job, couldn't ask for more! read more
14 years ago
As soon as I arrived I was greeted by friendly staff with great Customer service. The waiting room is not your typical garage decor but its fantastic Clean and presentable. I had a full service & car wash and its the best I've ever had, nothing like it I would recommend this place to anyone and everyone, great price & fantastic service read more
15 years ago
cleaning not very good (left eg. an obvious big spot on a car seat), and also after a visit at the garage I've noticed that eg. the clutch was all of the sudden more rigit and noisy (replaced the oryginal and a good one??? Won't take my chances with this place again! read more
14 years ago
Bsmart offered us a great service. We bought a 'gold' valet through Groupon for myself and my husbands car and they cleaned up both our car beautifully. We're really pleased and the guys there were pleasant. read more
14 years ago
Really pleased with the help I received from the BSmart team would definately use them again. Highly recommended.


















