Bryston's catered our wedding this month and it was disappointing to say the least. The owner took it upon herself to change the children's menu based on her "experience". She was more concerned with potentially having to throw away some food than she was with adhering to my wishes and the agreed upon menu items. Since I paid quite a bit for the meals, I explained to her that it should not have been for her to worry about. When I complained she told me that I should have asked for something different at the time. Honestly, why should I have had to ask for something that should have been served in the first place and how was I to know that it was available if it hadn't been served? The whole thing was ridiculous. She offered me $3 off each child's meal because I was making a fuss. The money was not the issue. The issue was that all of the children were hungry because none of them wanted to eat the awful meal that was placed in front of them. In retrospect, I should have ordered them the same meal as the adults. It wasn't great, but it was adequate.
The final slap in the face was when I asked about the cake. It was not ordered through them so I was told that they would not be putting it out or offering plates and forks for it to be served on. I would have to deal with it myself. Luckily, one of the servers saved me and offered to do it as the owner had left early.
I was extremely disappointed with how everything was dealt with - from the disrespectful way the owner changed the menu without consulting me to the way she dealt with my concerns. It was the most expensive part of our wedding and the only glitch in our special day. read more
