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    Bryson City Farm Supply

    4.7 (3 reviews)
    Open 7:30 am - 5:30 pm

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    Lowe's Home Improvement

    Lowe's Home Improvement

    1.5(23 reviews)
    0.2 mi
    $$$

    Failure to Deliver 12-16-25 Lowes was to deliver a washer…read moreand dryer, install the appliances, and haul away the old appliances. When they could not drive up the driveway, we were given 15 minutes to meet them with my truck before they left. They placed the appliances and attachments in my truck and left without installation instructions or communicating a plan to complete their agreed upon responsibilities. The onus was placed on us to contact Lowes or make other arrangements. Multiple contacts with agents of Lowes led to their best offer of returning a week later. Unacceptable risk to the appliances and wear on my vehicle as the appliances would have a week of exposure to the elements. I would either need to find alternative transportation or drive around with appliances in the truck bed: risking damage in transport, risking theft, adding wear to my vehicle due to appliances' weight.  Lowes is to refund all fees and surcharges: delivery, installation, haul away, mileage, labor, convenience charges. Plus, because of the inconveniences dumped on us due to your employees' incompetence, Lowes is to refund 10% of the cost of the appliances. Your company needs to stop making agreements it cannot fulfill. Karen McCracken Order # 202257337251367309 Case #72462608

    First, I want to start by saying the experience I had in the store was good. I was assisted by…read moreAlphonso, and the cashier was Donny. Both men were exceptional in meeting all my needs, and I would like to commend them for their service. The main reason for giving 2 stars (I'd give less if the store experience were bad) was due to the survey. I wanted to give kudos to the employees, so I called the number on the receipt and took a very quick survey that did not provide access to letting management know about how good the employees were. Instead, I received a text saying I was one of the winners of a $500 Lowe's gift card. I called the provided number and ended up getting scammed, being charged $500 for a gift card I never received. I then contacted Lowe's, and they only took the information but did not offer to assist in any way. Beware of any consequences that may result from using the survey to report good or bad service. This is the main reason I want to enter this report is to save others from becoming victims of a scam that Lowes will not resolve. Thank you

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    Bryson City Farm Supply - homeandgarden - Updated May 2026

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