This guy worked on my daughters vehicle and my neighbors.
Of the two, neither was fixed the first time and neither was fixed correctly!
After working on my daughters vehicle the first time it was still not running correctly and making noise. This was after keeping it for one month. Took it back to him and he kept it another couple weeks and it still made noise; He told her just to turn up the radio and she wouldn' t hear it!!!
Now the good part.... We left for vacation in Gulf Shores AL and broke down on I-10 just outside of Gulfport, MS. We crippled in at 35 mph to the Butch Oustalet Ford Dealership in Gulfport and had to leave the vehicle there for repairs.
It appears that Brian did not correctly install a plug unit and it blew out. BTW, the Butch Oustalet service group was great about repairing the vehicle and having it done correctly and ready for us on the way home.
Second vehicle repaired at Brain's was my neighbors... It's still not repaired. However, after three times at Brians it is now at another shop to repair Brians mistakes.
After keeping the vehicle for over a month (seems to be a pattern at Brians) the axle started slipping out on the rear. Had a tow truck bring it back and same slow service the second time. Now my neighbor is driving it after second round of repair and I'm with him. It starts making a clunking noise in the rear so we return home. The rear axle is coming out on the other side this time! So, tow truck picks it up and third round is no different on the timeline... about a month goes by and it is driven home only to find that it is leaking fluid at the rear. It is now at a different repair shop. BTW, Brian would not return the $1000 + spent on the NON repairs on the neighbor vehicle nor the $800 spent on my daughters vehicle.
I think they should both take him to small claims court!
I can not understand how he is still in business... it sure can't be on recommendations from past customers!!! read more