Haven't started working with them just yet, but on first impression, John was very polite,…read moreprofessional, prompt, friendly and quote seemed very reasonable. Highly recommend!

Prompt service. Arrived sooner than estimated. Nathan was very helpful and informative on our…read moreplumbing needs. He had the city out right away. We will be a returning customer.

We discovered a leak in the kitchen sink drain plumbing. It didn't look like something we wanted to…read moredeal with ourselves so we called Brown and scheduled service. Mike and Dillon performed some major surgery under the sink. No more leakage. Happy customers again as usual when we call Brown Plumbing ===================== We noticed that the sink drain was draining slowly. We called Brown Plumbing again. They squeezed us in earlier than expected. Josh and Milson came an used the new plumbing from yesterday to run the snake. Lots of water inserted showed the drain was operating more normally. We washed two loads in the clothes washer that uses the same drain. It seems to be fine as is usual for Brown Plumbing projects. More Happy results.

Great customer service Reliable and honest…read more I would definitely recommend They are the only plumbers I have used over the past years

Jim is an upstanding business man. I was in a jam and…read moreneeded some water heater work in a emergency. I called around and compared the standard service calls fees but also to see who could get to my home fastest. Jim not only beat the other companies in my immediate area in time but beat the call fee by a comfortable margin. Jim exhausted every possibility of the problem before doing any costly work that I didn't need and willingly showed myself and my wife each step of the way, which I appreciate because I have changed a couple heaters when a was able. No wool over the eyes he gets the call on any possible plumbing needs in the future.

I called Jim when another plumber flaked out on me after Thanksgiving, 2023. He came out as quickly…read moreas possible and took care of a complex situation with care, superior workmanship, and humor in a conscientious manner. I have now called on him multiple times in the last six months, as I have been readying a family house for sale after it was mostly vacant for the past year. Jim has provided valuable and cost saving counsel. You can do no better for plumbing, than Jim!

They did a good job installing the gas line for my Generac. Might use them in the future.read more

I personally know that Mr.Thurston took great care of my stepdad's house which had a serious…read moreplumbing issue. My stepdad is a retired disabled veteran who is terminally ill with cancer and had just lost my mom to cancer the prior month. When Mr. Thurston found out about the family situation, he totally cancelled the bill,: parts and labor, of approximately $1,000 so my stepdad could afford some medical bills. Mr. Thurston did work previously on occasion for my family and has always been very prompt, succinct, and professional. I highly recommend him for all your plumbing needs hands down.

I used this plumbing service for many years through name and location changes. Problems were always…read morerepaired quickly and efficiently. A call to them later revealed that they were drastically understaffed and couldn't arrive for at least 2 weeks. I have switched to Brown Plumbing and have used them for the last 4 occasions with complete satisfaction.

Best in town! Thank you! Can always rely on them to come out and fix the problem. Been in business…read morefor almost 50 years, which proves something!

my hot water heater was not working and my toilet was making noise ..Christian was the service…read moreperson .. he was so nice ..explained everything..very knowledgeable I know who I will call if I have more problems.. very reasonable priced

called Pistol plumbers from Nashville, tn to help my brother out in Sulphur, la with his plumbing…read morethey we're out there within 3 hours. Fixed everything. They are definitely my go to plumbers and Kaleb at office was wonderful. Highly recommend.

Jason Brown and his teammate were dispatched to my residence to repair a connection from my furnace…read moreto the outlet pipe on the roof. They did a excellent job. They were very professional and took pictures after the repair and explained what they had done. I also touched bases with Ingrid in the "Efficient Systems office. The is always pleasant and very helpful. Jason and Ingrid are a asset to the business.

Called out for AC not working. Guys were nice but that was all. Told me I needed a capacitor and…read moresome Freon. It was funny the unit was working so why was a capacitor needed. The price was about 650$. Then we asked where the leak was because it's a little ridiculous to do that without knowing where the leak was. So we got a leak detection price. $1350.00. I almost croaked. We asked them to leave and called another company. Their leak price is $100.00 and will come off the price if they do the repair. Worse part is it was for my daughter so if I wasn't there what would have happened. Last week they told her she needed a new unit. Oh and she has a service contract with them. Canceled that too. Highly unethical to try to rip of a young lady.

The name of their business is so far from the truth till its a shame. They are very expensive. If…read moreyou have a neighbor or buddy who knows plumbing you should probably go to them. I will never use them again, that's a guarantee. On top of the price being ridiculously expensive they don't show up on time and don't call to say they will be late. Didn't enjoy this experience but you know what they say "fool me once". You have been warned