When we called to ask questions about availability and breakfast the man who answered was very…read morerude. He was not friendly and became immediately irritated when he misunderstood my question. Then yelled, "WHAT ARE YOU LOOKING FOR??" Like I was stupid. Then when I said I'd call back so I could discuss it with my husband he just hung up the phone. It's much cheaper than some of the other options but we decided to pay more to stay elsewhere because of this.

This is the best inn in the area. The rooms were clean and staff were very friendly. They even have…read morea level 2 charger for electric cars. I woukd highly recommend this place.

A very comfortable motel. Not a 5 star hotel and it isn't priced like one either. Very clean and…read moretidy rooms with all the basic amenities. Excellent location.

This hotel (a motel really) suited our needs adequately. There were two of us and we stayed one…read morenight. The room had two beds, a TV and wifi. I thought what this motel offered was fair given the price of $113 per night. The only reason I didn't give it five stars was because it was advertised that breakfast was included but all they offer you is cereal and bread. I need protein and vegetables. The staff also weren't that friendly but what do you expect when you're only paying $113 a night? The staff appear to be of either Indian or Arab extraction.

This was the only hotel available for the night we needed to stay in Parry Sound. The general…read moreappearance of this hotel is dingy, dirty and not well maintained. The rooms were also dirty with mold on the walls in the bathroom. Exposed electrical wires were hanging from the ceiling in our room. Hotel security was non-existent as the rear entrance to the hotel did not have a functioning lock. The 'free breakfast' consisted of a loaf of bread and a bag of grocery store bagels, and half eaten jars of peanut butter and jam, along with a few small containers of yogurt in a small fridge. When we mentioned where we were staying to our waitress at a local pub, she cringed. Avoid this hotel if at all possible, staying there should be a choice of last resort.

My partner booked the hotel apparently without reading any reviews or anything.It was run down and…read morein disrepair with moldy bathrooms and the "continental breakfast"was over at 9:30 so they gave us a carton of orange juice and a container of milk for our toasted bagels and peanut butter that they let us have and ate it in our room.I will say the beds were clean (I think ) and we got a decent nights sleep. The pool was there too. Not enough chlorine in it to kill the moldy smell so we opted for a refreshing moldy shower. If theres nothing left to stay at and all you need to do is sleep and leave you'll do fine.

Beautiful family friendly getaway!! It's the whole package when you come here. Beautiful views from…read moreany cottage you stay in. All equipped with AC, are kept very clean and maintained. By the water you have access to activities such as kayaking, canoeing, paddle boarding, stand up paddle boarding, water trampoline, water diving apparatus and jet ski rentals. There is a Sandy beach, a pool and a hot tub. For kids, there are structured activities for different ages. I saw kids working in teams to complete a scavenger hunt. They also have a park, games room, toddler room and karaoke on Friday's. If you want drinks during the day you can BYOB or there is a cash bar by the pool. Also it's up to you to bring snacks of you need something in between meals. In case, they sell chips and ice crwam at the reception desk if you are desperate! My Favourite so far....was dinner time!!! After fun in the sun it was nice to sit down for a nice dinner. We got a basket of mixes bread at oi4 table as we sat down with a large pitcher of water. I tried the chicken cordon blue because it's not something I usually would order. It was so tender and the cheese oozed out when I was cutting it. It came with red potatoes and fresh vegetables. To top it off I got a butterscotch sundae... so on point!!! Looking forward to trying out the lunch and breakfast.

I really loved this lodge. It was such a beautiful place to be at and the view was just stunning…read more This review is about the food. I appreciated that my misconceptions of this place looking older and what, not were wrong. The dinners were amazing, the food was soo unique and really tasty. I got to meet the sous chef who was in Europe for some time who came to assist the main chef at the lodge. It seemed that they worked together to make a little of both of their tastes work, and it worked well. I had Venison for the first time, the lamb was to die for, the chicken as well, their meat was tender. It just seemed so fresh for a lodge, I was impressed. The french fries are sooo good. I dont even eat much carbs but every lunch I ordered a side. Lunch is not bad, but I dont think its anything worth raving about. Breakfast is harty and always have fresh fruit, eggs, yummy bacon and juices. The last night we were there they did a bbq, we really appreciated that they did that for us.

The hotel is clean and everything is working. Although it is a little old but overall good living…read moreexperience. The favorite part is the breakfast. Love it. Highly recommended.

We are spending a family Christmas Eve in Gravenhurst and booked this suite with a double room…read more Check-in was a breeze with full social distancing protocols in effect due to the surge of Omicrom variant worldwide. Front desk staff are friendly & professional. It's a very nice suite with a 4-seat dining table, office desk, sitting area for four, a fireplace (with a timer) and a full kitchen (refrigerator, oven, microwave, dishwasher, sink and cupboards). The fitness centre, swimming pool and whirlpool pool were open with proof of double Covid-19 vaccination. looked well maintained. A complimentary pre-selected breakfast was included; filled out order form by 9 p.m. the day prior. Pickup the meal yourself in the morning. It's back on the road again tomorrow!

Do not eat here. We have a cottage on the lake and always want to support local businesses…read morehowever - waited almost an hour for our food. Fish was over cooked, veggies were clearly frozen and barely warm. This is consistently a problem here and the bill still almost $200 bucks. If you're going to charge Toronto prices, you better deliver on service and food quality. Super disappointing. 0 out of 10

Paid for a 3 night non-refundable stay (Friday-Sunday night). Due to some confusion, I didn't…read morerealize that I already had this booked, so I ended up booking Friday and Saturday night at a different hotel. Called Sunday morning, was told that since I did not show up, the reservation was cancelled (understandable). Asked if I could stay Sunday night in the same room category without having to pay for a new reservation (mind you that I had already paid once to stay Sunday night). Front desk manager informed my travel agent that the only way I could stay is to pay for another night. I run my own short-term rental business, so I understand that I shouldn't get a refund, even if someone else booked those same nights in my place. What I don't understand is if the room was still available (I wasn't asking for an upgrade or refund), and I already paid for the reservation, why I would have to pay even more to finish my stay. I would never dream of not giving my guests (who have done similar things) the option to stay when the room is still available. I legally have no recourse except to leave them a negative review for poor customer service.

This is the absolute worst experience I have had staying at a "hotel". The beds were terrible, but…read moreeven more jarring was the absolute terrible smell that permeates this location. I can't even describe what the smell was, but there's a hint of it in the air as you walk in the building. It gets worse in some of the rooms though. Our first room was smelled so disgusting that we had to move rooms because it made me feel ill. The front desk clerk didn't even come to check it out- he just handed us a can of glade. I also want to take a moment to say that the woman who set up and ran the continental breakfast literally yelled at me for timing the broken waffle maker on my phone, insisting the waffle was done well before the two minute timer expired. I have never had an employee yell at me in the middle of a hotel lobby. Take your business elsewhere this place is terrible.

Beds a little too hard for my liking,,, it's at a good location, close to everything, breakfast was…read moregood!

Yay! A bump-up review! Bala Bay Inn's Grill/Ghosts restaurant continues to impress each summer…read more This year we were really, really pleased by the great service. We arrived for our dinner after a rainstorm, and the outdoor patio where we like to enjoy our food was fairly soaked as a result. No worries, the hostess assured us, we are more than happy to seat you outside. We were allowed to pick a table and then she and a few servers set to work diligently wiping everything dry. That was much appreciated. The great service continued throughout our dinner -- attentive, prompt, really friendly. Food seemed better this visit, too. Last summer's scallop fiasco left me cold, but this year we really enjoyed the PEI mussels (oh, heaven), the spring rolls (surprisingly good for BFE Canada), the local pickerel (treat yourself if you've never, it's sweet, mild, and tender), and the fish and chips (with sweet potato fries). The only near-miss were the nachos. The chips were wonderful and clearly homemade, but the cheese was not melted which, to me, seems like a nacho given, right? Other toppings kicked nacho booty, tho, from the thick, tangy sour cream, smooth, silky guac, and crisp, fiery pickled jalapeños. They have a martini menu that will blow your mind and rivals any shcmancy big-town bar. There have to be damn near 50 varieties on that thing. My favorite is an apple martini with Goldschlager -- it tastes just like warm apple pie and has some cutesy name (they all do) I wish I could remember. We come to the Grill/Ghosts at Bala Bay Inn every summer and are rarely disappointed. Definitely worth a visit when you're in town. If you're ever in town...

Imagine a restaurant where the owners seem to have just left the premises and let things go…read moredownhill. That's the Bala Bay Restaurant in the Bala Bay Inn. It's dark, in need a huge dose of TLC, feels dirty and unkept. It might be exceptionally clean - it just has the feel of an ignored empty local haunt. The food is what you might expect from a frozen food driven restaurant - though it is a great source of a traditional Pizza Nova pizza to takeout if you need one. This might be the real calling of the premises. There are a few signs outside branding the restaurant conflicting things. It is a restaurant. It's a Pizza Nova. It has a huge sign saying "Fish and Chips". So what is it exactly? Im not sure it knows. A place to drink beer I suppose and wait for your pizza takeaway. And if it just branded itself as the local source for right out of the oven Pizza Nova pizza, it would be perfect. Try that and I think you won't be disappointed. Go beyond that and it's hard to predict. I can't pin exactly what it is that makes this a place we avoid. I can only say that it has, in its neglect, seem to have chosen to be nothing in particular and that's exactly what it feels like. The staff are nice, the location convenient - it just doesn't have much else (but Pizza Nova pizza!).

My family and I spent 3 wonderful nights at the Shamrock Lodge. It was an incredible and relaxing…read morevacation. It's easy to tell why many of the families there keep coming back year after year. The staff were extremely friendly and accommodating. They made my wife dairy free dishes from scratch when she didn't feel like some of the other options and cooked up grilled cheese sandwiches for my kids for lunch when they didn't want their chicken wrap. The owner personally introduced my wife to the kids club counsellors so that she was more comfortable leaving them in the mornings to play. This went a long way in helping both of us relax. Besides the good food, great staff and amazing views. The other guests were so welcoming and friendly. Our daughters made friends instantly and we felt very comfortable letting them run around and play with everyone. It's a great culture that Shamrock Lodge has cultivated. With magicians, tubing, water skiing, canoes, kayaks, fireworks, and more. Shamrock Lodge really went above and beyond to always have something to do and look forward to. The only criticism, and its a big one, is that the rooms are not air conditioned. There was a portable air conditioner in the room but it was barely functional and the room was way too hot all the time. It was brutal and really took away from our enjoyment of the vacation. They really need to invest in proper air conditioning for the rooms.

On the edge of one of the most pristine of the Muskoka Lakes, Shamrock Lodge is one of the most…read moreenjoyable places we have ever stayed at. A full service hotel with all 3 meals included, this getaway also provides immaculately clean rooms and thoughtfully kept grounds. It is family owned and the owners and staff have a clear love for both the land and the patrons. The staff were a delight - very friendly and ready to provide anything needed. There is a clean pool and sauna in the main lodge, and if you want to swim but aren't a pool person, not to worry because the lodge backs onto a gorgeously clean lake. A variety of watercraft such as canoes, stand up paddle boards, kayaks and paddle boats are available for patrons to borrow at any time. Motorized watercraft are also available for an hourly rental fee. We would, and plan to, return here.