Having lived for over a year I was curious about the reviews. I see that the most critical ones are…read morefrom years ago. I love it here and since Jessica arrived as Property Manager things have continued to improve. She and her staff are friendly and attentive to problems, and she runs a tight ship when tenants are sloppy or careless.. The trash compactor area and recycling are much better though I am stunned at the amount of trash the complex produces, and more people seem to be picking up after their dogs (though I can't fathom why everyone doesn't). Roman and his maintenance staff are great!

I was really hesitant to leave this review and was hoping that corporate specifically Tammy Graveen…read morewould make things right but unfortunately their lack of empathy for their residents being robbed makes me realize how important this review is. My lease was up in July but I had already planned on moving June 1 so I told the office if anyone wanted to take over my apartment early, that would be great. No one told me that someone was going to be taking over my lease as of May 31. I only found out when I went to the office to hand them a check. I was dealing with Abbie at the front desk during all of this and I called her the next day to ask if it would be okay if I handed in my key and fully moved out Saturday June 3 and she said yes no problem at all. I got to my apartment on June 2 to pick up the rest of my items and a few of my personal items were outside my door, the front door was unlocked and 95 percent of my personal items inside that I had left were gone. When I told the front desk girls, they truly acted as though it was no big deal and were disgustingly dismissive and told me to call the manager on Monday. Monday Tabitha told me maintenance threw my stuff out because they thought I had moved out because Abbie never communicated that I had until the 3rd ( which I was paying for ). To make a very long story short Tabitha started to find some of my things that were supposedly thrown out even though me and her checked the dumpsters. Maintenance stole my stuff. Went through my stuff and took what they wanted. Since then I've gotten about 60 percent of my stuff back. The rest of it is gone. Hawthorne thinks it's good enough that they didn't make me pay rent up until the day the new residents moved in and gave me back my cleaning fee I pre payed for. Corporate is a joke. Hawthorne's staff can't be trusted on any level. I lived here 3 years and the day I moved in my air conditioner was broken and it was in July and they didn't notice. My air conditioner broke consistently every month for the first year I was there. Don't be blinded by their claims of luxury living when the staff are thieves.

Just beware if you try to leave your lease early. Unsure where deposit and last months rent go…read more Also have to pay for apartment till it gets rented if you vacate early.

I moved here about a year ago and i needed a place to move into within a couple weeks from…read morecontacting them. I moved from Florida and never saw the place and just had to trust the office and it was the easiest process ever. The office staff really was incredible in every aspect as well as the maintenance crew was always so helpful. I never had any issues with the appliances and my neighbors were very nice and respectful.

I can't say enough good things about Town and Country Real Estate. From the very beginning, they…read morewere professional, responsive, and truly invested in helping me find the right home. My agent, Sam, took the time to understand exactly what I was looking for and didn't try to rush me into something that wasn't a good fit. They also helped me navigate the negotiation process and got me an amazing deal! Closing was quick and hassle-free, thanks to their attention to detail. I would absolutely work with them again in the future! If you're looking for a real estate team that actually cares, this is the one.

Be sure to read the reviews online elsewhere before you hire them to manage your property and…read morebefore you rent a property managed by them. They are the quintessential SLUM-lords of Wilmington. Homeowners who hire them do so because they are broke and without resources to make proper repairs. They pawn their dumps off to Town and Country real estate instead of going into foreclosure. Town and Country blames the owner, the owner blames town and country and the customer (the one who writes the check every month) is the one to get the short end of the stick. Please feel free to private message me as I am happy to share detailed information about our experience.

They are dishonest brokers who do not operate in good faith. They claimed to have made our offer,…read morebut clearly didn't. Not enough time had passed. There was a clear case of discrimination. The manager took one look at us and made a decision without ever speaking to the owners.

Professional, friendly and accommodating. Nothing but good things to say about how they handle…read morelease agreements repair & maintenance issues and just the manner in which they deal with clients. I would recommend them to anyone looking for property in the Wilmington area.

Swanson Realty truly does go above and beyond for their clients. In early spring, my family and I…read moredecided we were ready to make the major move from Ohio to North Carolina. After reading the many positive reviews, researching and spending time on their aesthetically pleasing website, we decided to give Swanson Realty a call. Immediately, we were offered a congratulations, a "We can't wait to have you here!", and my favorite "Miss Tammy is here today and she's going to do you one good!" The office staff punched us through to Miss Tammy and we hit the ground running. Tammy offered us contact information for a great mortgage lender, and many insights to the areas we were interested in. Back in Ohio, our house listed for sale the same weekend we decided to go house hunting with our realtor in North Carolina. Miss Tammy walked us through each and every house we were interested in- even the more unsightly houses and against her better judgment- though she'd never say it- at least until we agreed it was terrible. Ha! She was encouraging and supportive throughout the entire hunting process. Our last day in North Carolina, we toured what would become our home. While it was not complete, and was the shell of what it is now, Tammy was confident in the builder, the area, and how much we loved it. After many set backs with our Ohio home, Miss Tammy remained encouraging and completely engaged in our selling and buying process. She truly cared and wanted what was best for us. Tammy was able to navigate our home inspections and new home walk through with our builder while we were tending to things in Ohio. We closed on our North Carolina home just two days after closing in Ohio. We could not have moved as confidently as we did without Miss Tammy's ever present encouragement and support. Thank you for setting us up right and "doing us a good one!"

If you enjoy predatory management practices with a failure to communicate, old, overpriced and…read morebug-infested units then Autumn Hall is the place for you. This complex is priced at the upper echelon of apartments in Wilmington, however the units are old and outdated masked by well-kept amenities and pretty landscaping as you drive in. On top of this, the management is predatory and fails to communicate effectively and sometimes even at all with their tenants. On day one living here we found over 15 German cockroaches that had completely infested the apartment. It was not in a clean condition and smelled of dirt/bugs as well. Management did respond by placing traps and apologizing, however we would go on to kill numerous roaches daily throughout the entirety of the lease. Our apartment was full of other bugs too like "rolly pollys", beetles, spiders and other insects until the winter cold hit. There were a few damages around the unit as well right when we moved in as well as an odor of dirt. Luckily we recorded these things or we would've been paying to replace them at the end of our lease. Perhaps the worst part of the experience is the communication from the office staff. As our lease neared our end date, I noticed high upcoming charges on our account statement. I reached out multiple times via email/phone calls and was completely ignored. After more than a week passed, I finally did some digging of my own and realized on the lease there is a required "60 days written notice" that you need to give before your lease end date or you are automatically enrolled on a monthly lease and your rent doubles. We were still 30 days out from our move-out date, but those days had already been added onto our lease at twice the rent rate. I instantly went in-person to deliver our notice so we wouldn't be charged for anything else and finally spoke to someone. They offered no apology, possible resolutions and a bare minimum explanation of the situation. The "notice" they had given had come months prior in an email similar to ones that are sent weekly with a misleading subject line containing one sentence at the bottom explaining what would happen. This entire ordeal was an extremely predatory way to make thousands of extra money off of us and the lack of communication was the biggest issue here only proving that. I understand the notice is in the lease, but as a property manager it is your responsibility to respond to your tenants and communicate to them- it is the bare minimum. Following this incident, I again followed up via email/phone calls politely asking if there was anything that could be done. I was again ignored for over a week until one of the property managers finally mustered up the confidence to write a short, AI-generated email response back to me. If you are going to take extra thousands from your tenants at least have the decency to return a phone call and have a conversation. As I write this I am still being ignored while asking about the process to receive our deposit. Communication and a clean living space are the bare minimum tasks- Headwaters cannot provide either. Do not live here unless you enjoy overpaying for an outdated, bug infested apartment that has an office staff that is scared to communicate with their tenants.

I moved into headwaters at Autumn Hall over a year ago with my 2 dogs and I am so impressed with…read morethis beautiful community. My condo is beautiful, very spacious and updated. the grounds are very well kept and the resort style pool is absolutely beautiful!! The clubhouse has an internet bar with refreshments as well as a pool table. Need a workout, look no further for tucked inside the clubhouse is a gym with updated equipment. Whether your taking a stroll along the paths overlooking beautiful lakes or simply relaxing on one of several hammocks you will enjoy the serenity and peace of this community. Let's not forget the dogs, the dog park is a happy place for my dogs as well. I have met so many wonderful people who I now call friends. I have found this to be the ideal place to call home, tucked away but yet close to everything including Wrightsville beach, shopping and downtown Wilmington. Living here is like being on a permanent vacation!!