I'm a manager of a retirement complex. An apartment owner left their purse in the ride and hadn't…read morerealised. Driver found it and realised which customer was and rang them to arrange to drop off when near without charging extra to customer. Went above and beyond to return to a very happy customer. Witnessed the return and driver was absolutely lovely. Big thanks to the lovely driver. I have rang the office to send our thanks on. Hopefully you'll get the amazing feedback and gratitude.

Excellent service. Used them for local, national and airport work. Our whole family has used them…read moreand they don't let you down.

This is a taxi company that I often use and am surprised that it hasn't had a review yet. When I…read moreget a taxi I like it to be prompt and on time. I also like to be picked up in a clean and hygienic car. I don't like idle chit chat, but I will join in for the sake of it with the drivers. At least all the drivers at Ambassador Cars speak English. There is nothing worse than a taxi driver that can't speak the native language. It makes me wonder how they passed their test in the first place. There is none of this with Ambassador, they are very professional. I like their service and continue to use them. Their fares are reasonable and they are always on time.

Fantastic service, friendly drivers and cars have arrived generally on time. Have been using for…read moreover 2 years now and can't fault the company.

From the owner: Ace Cars have been operating in Birmingham for over 30 years.read more

was quted £27, was charged £39, only 9.1 miles through birmingham , taxi took longer route down M5…read more19.1 miles for his own convenience.

Terrible service. Our driver obviously had no idea how to get us to the Symphony Hall even with two…read moresat navs on the go. I had to give him the post code when we were in town and even then he got lost. Admittedly on return we were late coming out. But our driver was quite rude and then drove way beyond the speed limit and we were all very frightened having to hang on to our seats.

exellent customer service . the drivers are very helpful and pleasant .read more

They are our local taxi company so we use them quite a lot. If you've already booked with them by…read morephone before, the next time you ring they are able to reel off a list of previous destinations you have been to save you the hassle of having to describe where you are going again. The cars are always very clean and the drivers friendly and polite. They always turn up early or on time and will ring your phone to let you know they are outside. Fares are reasonable and they will write a receipt if required. We also managed to flag down a car outside a pub even though they do not usually pick up passengers like this, the driver was very kind and took us home even though he could have refused the fare

A 2 B is the only car service I use around Solihull and they are always there on time with friendly…read moredrivers. One little thing to be wary of - if you are travelling into Birmingham and they say shall I go the motorway route say no because its more expensive even though its quicker! Some kind of weird motorway charge though after a bit of a chat he did reduce the price a bit. Just one to look out for.

Diabolical survive avoid costs at all costs, after writing 40 minutes, for taxi, contacted the…read moreoffice to be told the taxi was on its way. The taxi arrived, two minutes after midnight, I was told I will be charged double fair due to it being after midnight when I questioned the driver driver and left me contacted the office then came back to me and said it was just a misunderstanding then received a text to say that I wasn't saying that the pick up point, I left outside BCAA department on a car park which was an ideal situation. Reading the reviews. There were lots of customers that had a grievance with the company castle. If you can't do a good service, then it's time not to do a service.

Seriously seriously need to tell the female manager to stop giving out times that are way off and…read moremake it clear its not a guarantee. She's misled me more than once which has caused me serious inconvenience (late for an interview / missing next day post cut off for really important post). When I give feedback verbally they just fob off.

Whenever I need to get back from Brum or Bearwood to Oldbury, my taxi company of choice is Bearwood…read more& Blue Sky. Formed, funnily enough by the merger of Bearwood Cars and Blue Sky Taxis, this company are always polite on the phone, employ friendly drivers who know their way around and, best of all, are pretty cheap. I've used them many times and it's very rarely cost over a tenner to get me home (some taxi drivers have wanted up to £20 for the same journey). One good thing about this company is that they have no qualms about coming to pick you up from Birmingham, even if you didn't use them to get there in the first place - something which have happened to me with other taxi firms in the past.