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    Bruce Tanhoff - True Real Estate

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

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    Atwood Management

    Atwood Management

    (26 reviews)

    Delighted with my experience with Atwood Management, so I have to leave a review! The staff are so…read morekind and easy to work with.

    1. I'm writing this to express my complete dissatisfaction with Atwood and the unacceptable…read moreexperience I've had as a tenant. What should have been a straightforward maintenance and service process turned into months of frustration, negligence, and unprofessional behavior. 2. From the beginning, I made every effort to handle issues properly and respectfully. Unfortunately, Atwood's response to my concerns showed a serious lack of professionalism and accountability. I expected communication, follow-through, and basic courtesy--but none of those were consistently present. 3. One of the most significant problems was the refrigerator issue. I went without a working fridge for three long months. Despite repeated requests and follow-ups, I was given excuses and delays. No one should ever have to live without a refrigerator for that long, especially when rent is being paid on time. 4. During this entire period, there was no sense of urgency or compassion from Atwood. Each time I reached out, I was told someone would come or that parts were ordered--but nothing actually happened for months. It was not only inconvenient but also a clear example of poor management and disregard for tenants' basic living needs. 5. Maintenance is supposed to provide support and ensure livable conditions, yet they repeatedly failed to show up or complete jobs as promised. I lost count of how many times I was told they would arrive, only for no one to appear. It's hard to have any trust in a company when their own maintenance staff can't follow through on simple repairs. 6. What made matters worse was the retaliatory behavior. If you challenge them or prove them wrong, it feels like they take it personally. Instead of addressing concerns professionally, they become defensive or uncooperative. That kind of attitude is toxic and unprofessional in any business, especially one that deals with people's homes. 7. I should not have to worry about being mistreated simply because I spoke up for myself. Tenants have every right to request proper maintenance, fairness, and honesty. It's not retaliation-proof to expect the services you're paying for--it's basic decency and part of the agreement we sign when we move in. 8. This entire situation has left me with deep disappointment in Atwood's operations and how they handle tenant issues. The lack of responsibility, professionalism, and care is something I would never want anyone else to experience. Too often, tenants are treated as if their voices don't matter--and that's exactly how I felt. 9. I hope Atwood takes this feedback seriously and reviews how they manage maintenance requests and tenant communication. Ignoring or retaliating against tenants who raise valid concerns is not just bad business--it's unethical and could easily border on legal misconduct if it continues. 10. For anyone considering renting or working with Atwood: think twice. I would strongly recommend looking elsewhere. No one deserves to wait months for essential appliances or deal with unprofessional behavior. I'm sharing this so others know the reality before they go through what I did. I would never recommend Atwood to anyone.

    Bruce Tanhoff - True Real Estate - realestateagents - Updated May 2026

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