Dr. Engelbrektson accomplished the impossible with me. For decades I have suffered dental terror. I…read morehad to take anti-anxiety meds just to make an appointment. When I first saw Dr Engelbrektson I would shake so uncontrollably that he commented it was a good thing he did his residency on a Naval ship! You get the idea, but through the years I have been able to relax and get through numerous procedures without a panic attack. The staff are so kind and fun. I highly recommend this group.

The quality of service was excellent but I was very disappointed by what I thought was a fast one…read morethey tried to pull on me at the end. I feel they tried to trick me into agreeing to a $937 procedure. I went in for the new patient special - $100 for a cleaning and inspection. They recommended I get a nightguard to prevent my teeth wearing (for $937!). The secretary I spoke with on the way out explained the nightguard, then handed me a piece of paper saying (I'm paraphrasing) "I agree to have this procedure performed at a later date and pay all costs." She told me "please sign at the bottom" agreeing that I EXPLAINED it to you, then let's talk about your next appointment." I said "I'm not comfortable signing because I don't want to go ahead with the procedure." She said "you're just signing agreeing I EXPLAINED it to you, not that you agree to pay and have it done." I said " that's not what the contract says." What if I believed her and signed, chose not to have the procedure done, and then noticed months later a $937 charge on my card? Could I later go back and say "she told me I was just signing agreeing that she EXPLAINED it to me, NOT to pay for the procedure?" They'd say "well, you signed it, so you're screwed." Luckily this didn't happen because I didn't sign, but I had another business scam me like this (Anytime Fitness) and they denied telling me that. The lesson is ALWAYS read what you sign and never trust what they tell you verbally. I can't prove this was the intent but it makes me VERY suspicious. No matter how great their service, this completely ruins it for me.

My wife and I have gone to Molldrem for many years. Early on it seemed like a standard dentist…read moreexperience but over the last several years the experience has gotten worse and worse. Unexpected cancellations, poor communication on costs and billing, a seemingly never ending change up in office and hygienist staff. The office staff never really seems to know what is going on. You would think after multiple years that they would know us really well, but on multiple visits we have had to fill out the same health history paperwork like we had never been there before. Worst of all, it's like walking into a used car dealership......the never ending pressure to buy procedures that we felt were unnecessary seemed VERY salesy. We had to decline things almost every time we went in for a cleaning (they did the hard sell on invisalign EVERY SINGLE TIME). You almost feel like you are being shamed when you decline the procedures. We recently switched to a new dentist so my wife has been trying to get our dental records from Molldrem.....3 emails and a phone call with no luck, so the new dentist offered to attempt to get the records on our behalf. After 3 tries, we finally got a response, which was what?......a request to pay them $60 to release the records. Just one last bit of money to squeeze out of us before we go I guess. It's so ridiculous to charge for OUR records, but I guess it's a small price to pay to not have to go in there again. I would avoid Molldrem at all costs, they care more about money than teeth.

I have been a patient of Dr. Molldrem for over 20 years. I drive an hour from home because it is…read morethe only dental practice I truly trust. I have severe dental anxiety and Dr. Molldrem has always provided a supportive and comfortable atmosphere that helps my anxiety a lot. I never feel pressured for unnecessary work and he always takes the time to listen to all of my concerns. His main hygienist is extremely knowledgeable and has always gone the extra mile for me - Examples being, getting me in last minute for emergency care many times, listening and genuinely caring about my feelings of anxiety while never being judgmental, and even driving over 30 miles once after hours to get a prescription to me during a dental emergency last year. I will never go to anyone else for my dental needs.

Took a family member in for a molar-related issue, bracing for the usual clinical coldness--but…read morethis place turned that expectation on its head. The moment we stepped into the clinic, we were greeted by a space that felt more like a cozy café than a medical facility. Soft lighting, tasteful décor, and a genuinely welcoming vibe made the waiting area feel like a calm little retreat. They even offered complimentary coffee and water--small touch, big comfort. But here's the best part: there was no waiting around. Dr. Shetty greeted us right on time with a warm, approachable demeanor that immediately put us at ease. His attentiveness was remarkable... he listened closely, never rushed us, and took time to walk through the issue with clarity and empathy. What really stood out was his integrity. Although we were ready to go ahead with a more expensive treatment, he gently steered us away from it, explaining in detail why it wasn't necessary. It was reassuring to see a doctor prioritize what's right over what's profitable. In a world of rushed consultations and upsells, Dr. Shetty's honesty and care were a breath of fresh air. Highly recommend this clinic--not just for the skilled care, but for an experience that actually makes going to the dentist feel... pleasant. *A surprisingly delightful visit to the dentist!* Took a family member in for a molar-related issue, bracing for the usual clinical coldness--but this place turned that expectation on its head. The moment we stepped into the clinic, we were greeted by a space that felt more like a cozy café than a medical facility. Soft lighting, tasteful décor, and a genuinely welcoming vibe made the waiting area feel like a calm little retreat. They even offered complimentary coffee and water--small touch, big comfort. But here's the best part: there was no waiting around. Dr. Shetty greeted us right on time with a warm, approachable demeanor that immediately put us at ease. His attentiveness was remarkable... he listened closely, never rushed us, and took time to walk through the issue with clarity and empathy. What really stood out was his integrity. Although we were ready to go ahead with a more expensive treatment, he gently steered us away from it, explaining in detail why it wasn't necessary. It was reassuring to see a doctor prioritize what's right over what's profitable. In a world of rushed consultations and upsells, Dr. Shetty's honesty and care were a breath of fresh air. Highly recommend this clinic--not just for the skilled care, but for an experience that actually makes going to the dentist feel... pleasant.

Staff was extremely pleasant and good to work with. We came in for an emergency tooth extract and…read more was seen right away. The doctor had us in and out within a half hour

Very friendly staff, Dr. chi really cares about the work she is doing, and overall a great…read moreexperience.

From the owner: Excellent dental care for the whole family including preventive dentistry, cosmetic dentistry…read more(whitening, veneers, cosmetic bonding) restorative dentistry (fillings, crowns, bridges, root canals, some oral surgery, implant crowns.

Excellent experience getting a crown and new night guard. Dr. Kivo takes his time and is very…read moredetail oriented! He tells you what he is doing along the way and always remembers you and what has been done. The whole staff is very kind. Definitely recommend!!

I had my first visit today with Dr. Kaivo at Preserve Parkway Dental. I was very happy with the…read morework he did. I made my 6 month appointment today. The doctor and all his staff were wonderful. I would highly recommend Dr. Kaivo and Preserve Parkway Dental in Eden Prairie!

First as a patient for Metro Dentalcare for close to 15 years now, I am extremely satisfied of the…read morestaff members who do an amazing job. Walking in and Dr. Yu Lei and her staff members Kelly, Donna, Christina, Lan, Tracy and Kim W are all top tier in their field. They all do an amazing job of making patients feel comfortable and heard with their unique situations, they work with you and explain everything thoroughly. The work is difficult and hard, yet the members there make it as smooth as possible with the best results. There is noone i'd rather trust than this wonderful team who have been here a long time with their loyalty. Each and everyone of them deserves the best! The front desk Leslie, Rachel, and Jenny are also so kind and friendly and help problem solve any issues that come up with great clarity too. So when you need individuals who go the extra mile this is the only place you need to come to. If I could give 100 stars I would!

I just moved to the cities and needed to find a new dentist. Dr. Huynh and her assistant, Donna,…read moretook such good care of me! They were so friendly and helpful. And, I'm excited to find my new home for a dentist care team.

Smooth. Another perfect trip to the dentist. Who'd a thunk?…read more The whole team is well coordinated. I checked in with a few clicks on my phone and when I got there, I was checked in almost immediately, they had my details, insurance. Jody did a great job cleaning my teeth, and I'll be back for a couple of crowns in two weeks. I'm actually looking forward to seeing the gang again.

Update: I returned this morning for new scans and DOEP have decided to return my cost of the mouth…read moreguard. I received a call from the dentist to tell me they had confirmed with the lab that my scans were received and they will try to expedite the order. I appreciate that perhaps they understand there was something amiss with this process. Update Number Two: I called this morning and asked for a call back by niw I am frustrated beyond comparison. The office closes at 5:00 so I call them yet again only to find out "the scans aren't in the system and I need to come in and start over with new scans". They will call the lab but according to Isabelle the soonest I can get the guard is Jan 10. Two month after this whole thing started. Why didn't they find this out after I called at the end of week three. When were they going to let me know? The dentist called tonight at 6:00 to let me know they couldn't find my scans. I wonder if I had not continued to call would they even know the scans had not been sent to or received by the lab, Who dropped the ball here? Update One.This is priceless. ONE of my concerns is they do not respond or call back. I posted this yesterday and now they post a reply here (on-line instead of calling me) for me to call them (I called yesterday and again today). My experiences with Dentist of Eden Prairie should be a word if caution to others. First I was charged for a cleaning that I did not have. If I had not checked the insurance form that came to me I would not have known. I had to let the insurance company know and ask for correction from Dentists of Eden Prairie. I do not know if the insurance company was reimbursed. Their explanation was a change in software. Months later on a Friday I needed a root canal and the result was terrible. I had had other root canals when I lived in Missouri - fairly easy procedure. Not with DEP. I bruised and a hard knot formed from my eye socket to my jaw. I called three times to their emergency service before I got a call back. It was a weekend was the explanation. The emergency service said the dentist would contact me within 2 hours or I should call the service again. Three call and I finally got a response. I was put on antibiotics for 10 days. It took nearly a month for the knot to completely dissipate. Then, in November I needed a new night guard. I was told it would take two to three weeks. I paid in full the day they did the scan. That was November 10. It is now December 26 and I still don't have the night guard.When I called after three weeks I was told they would call when it was in. I finally called back today and asked for the dentist to call me. Guess what - no call back. Be warned!

My friend went here for an appointment. The front desk lady was friendly and the place was clean…read moreand modern. The parking was in front of the building. There are multiple businesses in this building, and I had to take the elevator to get to Metropolitan Endodontics. My friend said they were informative about her tooth and liked the care she recieved.

I had an exceptionally good experience for a root canal procedure. From the web is greeted, to the…read moreprocedure itself, and what to expect in recovery was done extremely well! I highly recommend this clinic!

They had always seemed like a good dental practice. This location is very convenient for me. Lately…read morethough, they've been short-staffed. I made an appointment with my favorite hygienist only to show up and find out that they substituted someone else. This wasn't the first time this had happened. They had to bring in staff from their Chaska office to staff other positions, too. I hate being surprised like this. And I just read in the paper that they want to go public in order to raise money to open more offices. They can't even staff the ones they have now!! For my next cleaning appointment she had to book me for 9 months out - - not the normal 6 months. What the heck is going on with their management?!

It has been years since I went to see a dentist because of severe dental issues and a bad…read moreexperience with dentist in the past. My tooth broke recently and so I was going to have to face my fears. From the moment I walked in I was put at ease. My hygienist Ting was THE BEST EVER and my dentist Dr. Cepek was the first dentist to actually talk to me and explain my dental condition in a way I could understand. If you need a great dentist and a great staff come to Park Dental Eden Prairie.

I wrote a review 7 years ago upset that many of the cavities my son received were not necessary. We…read morehad two other opinions and two board certified dentists agreed after looking at the films. One local dentist and one in Ohio. I recently heard about another family concerned about how many cavities Dr Dickey filled for them. Please beware.

I am very happy to have Dr. Dickey as my dentist. My previous dentist, whom I have for almost 20…read moreyears had retired and I needed to find a new one. I can say that it is not easy to do, especially when I had trusting relationship with my dentist of many years. At that time my son recommended Dr. Dickey, saying "mom, I think Dr. Dickey will be right for you because he is awesome and I trust him with all my dental work". It was enough for me, and since then I also formed trusting relationship with Dr. Dickey and his dental team. He is very professional, with a great work ethics and personal communication skills. His explanations of the procedures are simple and clear, and all the dental work is done quality and good. Last year my daughter and son in law become Dr. Dickey's patient's through my recommendation and also are very pleased with his practice. I would love to recommend Dr. Dickey to anyone who will ask me.