Friendly, personal and helpful. Hooked us up with the latest smartphones with steep discounts on…read moreboth. Also, without being asked, noticed we were paying too much for our plan and got us paying much less every month. Will be returning here for our plans and new phones in future.

I had to come here, as I smashed the glass on the front of my phone…read more They were very helpful and patient with all of my questions. I had two younger gentlemen helping me. They both admitted to being new to working there, but they worked together to answer all my questions and if they needed more information, they did not hesitate to check in with more knowledgeable staff that were working in the back. I also appreciated how patient they were with my toddler, who was getting rather bored toward the end of my visit here. I also appreciated that they patiently let me take an important business phone call in the middle of my consult with them. What the store lacks in decor and showmanship, I feel they made up for with friendly service.

Patient Beware - The worst place of business and service I have come across. At first nice but…read morethen when I questioned them and said I wasn't happy with brand new glasses - never left the office yet. I was told too bad, they are already set for me. The friendly, professional service went down hill and turned unprofessional. - At time of picking frames choices were limited and I stated my dissatisfaction with selection. A frame was chosen for me and I still don't like it. At no time was I told I could take my prescription and shop for frames elsewhere. - It wasn't until I went to pick up glasses that I realized they chose a frame that had clip on sunglasses - My prescription has its own tint. So I now have self-tinting sunglasses with clip on sunglasses that I ended up paying for that I did not need. - When I look down at my keyboard it looks all wavy....what the heck! - At time of exam I told Dr Clorec I work on computer average 12 hrs/day - the lettering on the computer screen now looks fuzzy with my new glasses and I truly cannot wear them for work. The keyboard looks wavy. - Eye exam does not meet my needs for computer work! - Not being told - I was sold a pair of glasses that have clip on sun glasses that I do not need in fact on my first visit I said NO clip ons - they are not necessary and I don't want something that could be lost. I am new to Camrose and what a negative experience this has been. Negative, unfriendly and unprofessional by not advising I could take prescription with me and look elsewhere for frames. Prescription is obviously wrong as new glasses CANNOT be used with computer screen or keyboard. They are totally of no use and my job is computer work. Unfortunately this has been an experience one could never predict but it happened and they are not willing to do anything in the line of customer satisfaction.