Norma is a miracle worker!! She's honest, quick and great at what she does. Only one I trust to…read moretouch my face.

I have struggled with anxiety and insecurities about entering spaces that are staffed by the…read moreunreasonably beautiful, but these people have been so genuinely welcoming and impeccably professional for the YEARS I've been a patient--i cannot recommend them highly enough. If not for them, and their accessible $ packages, I would not feel as happy and confident about my face. I am truly grateful. I've attached a photo of what I assume I'd look like today if not for them:

Leah is amazing! So helpful in describing options and treatments. And she has an amazingly gentle…read moretouch.

I was referred to this medspa by a friend, and I'm so glad I went. I felt welcomed the moment I…read morewalked in. The medspa itself is beautiful, and the front desk staff was very friendly and professional. Leah, the RN, was incredibly sweet and knowledgeable. She walked me through the entire process and made me feel completely comfortable. I had Xerf done for the first time. It was painless, required no downtime, and I'm very happy with the results. I'll definitely be returning for a follow-up in 4-6 weeks and look forward to trying other services as well. Highly recommend!

Ann provided an exceptional experience. Her work is truly outstanding, and she was incredibly…read morepatient and kind throughout the entire appointment. Being almost eight months pregnant, getting a Brazilian required extra care and patience, as I needed to take a few breaks due to discomfort/pain. Ann was very understanding and accommodating, which made a significant difference. She also made the experience much less painful than expected. Her technique is smooth, precise, and clearly demonstrates her expertise. It's evident that she takes pride in her work and knows exactly what she's doing. In addition to her professionalism, Ann has a warm and welcoming demeanor that makes you feel comfortable right away. I was so impressed that I went ahead and booked my next two appointments with her before my due date. As someone new to San Diego, I can confidently say I've found my go-to wax specialist.

This place has been my go to for waxing services for many years! What…read moreI love about it most is they have so much flexibility whenever I call! The waxing specialists are always professional and do a great job! I've never left there upset or frustrated based on my experiences. The receptionists have always been friendly and make you feel comfortable and welcome. I'll definitely keep going to this location for all my waxing needs!

I've never done laser before but Lyssa made me feel so comfortable throughout the process. I got my…read morearmpits lasered and she explained things thoroughly and made me feel at ease!

TLDR: Do NOT have the tech Lyssa work on you! She is…read moreextremely rude, dismissive, unprofessional, and sloppy. Full version: I've been coming to this location for laser hair removal for years. I've treated two previous areas and I'm currently working on my 3rd. I've always had consistent, thorough treatments, until last night. My most recent session with Lyssa was the complete opposite and honestly was a complete waste of money. I had gotten off work at 4 from north county and traffic was bad so I was about 10 minutes late for a 5:15 appointment. However, the clinic was not busy and I didn't see anyone after me so there was absolutely no reason for the session to be so rude and rushed the way it was. The first thing Lyssa said/asked upon us meeting for the first time was if I was there to treat my lower-face treatment. I told her I had never done that before and that maybe she was looking at another Jessica's chart since my name is so common it happens often. When Lyssa starts the laser, she asks if it was painful and I say yes, so she asks if I want to turn it down and I say no, just turn the air up higher. She said it was already at the max setting which it wasn't (I know exactly what that setting feels like after multiple past sessions), but she insisted it was without checking. The entire treatment took under TWO minutes, and she did not go over any area twice, which is the standard every other technician here has followed. That's a $70 per MINUTE session. She asked if I needed aloe and then left the room. Cold. Abrupt. Dismissive. Such a disgusting attitude. I walked out feeling like I she ripped me off and treated me like trash. I should not have to pay full price for a session that was rushed, incomplete, and performed with dismissive attitude and zero care. Instead, she gave me a horrible experience. In my way to the receptionist, I see Lyssa in the hall and she quickly turns into an EMPTY room then closes the door behind her. When I get to the receptionist, I ask for the managers info, which I only do in extreme cases. The receptionist asks me, did you not get the treatment? And I said, "Exactly... That's how short it was!" If the clinic wants to maintain its reputation, there needs to be consistency in training and expectations. What I experienced with Lyssa was unprofessional and below the standard of this location. Sometimes employees get an entitled and rude attitude when they've been somewhere for a while. The manager was supposed to call me back today and has not done so yet.

Love my appointments with Melanie! Every appointment feels like a catch up session with one of my…read moregirlfriends. I always feel comfortable and relaxed even though it's typically an uncomfortable situation. Melanie is great at what she does, I always leave feeling smooth and hairless! Because I've kept up with sugaring for several years, I have the flexibility to schedule my appointments 7-8 weeks apart since the hair growth is less frequent; sugaring works! Her pricing is also very fair and doesn't break my bank. If you've ever considered sugaring, I highly recommend coming to Love Sugaring!

Melanie is incredible! This is my second time getting waxed by her (second time ever too) and I…read morecouldn't be happier with my experience. She makes things so comfortable and does an excellent job with the sugaring itself. She's wonderful to talk to and I will absolutely be coming back as a regular just because of how amazing she makes this experience.

Professional. I love their candle light and book selection on the living room table. Super chic…read morelocation. ! The decor is very pretty too.

I've never left a 1 star review. I don't take this lightly at all. Cute interior, kind staff, but…read moreunprofessional, wastes your time, and low value. I saw this laser place was advertising a free first session so I booked with low expectations. I saw that it was a beautiful little shop so I thought, what could go wrong? Everything else. I made an appointment after struggling with their website to make a payment. Then, I was able to fit an appointment into my busy day. Not even 24 hours before my appointment, SEV messages me that there was an issue with my appointment and that they needed to reschedule me. None of the time slots they offered would work. I work 12 hour night shifts that end at 7am so when they proposed 1010, I made an exception and said that I would stay awake to make the appointment. No confirmation. It's extremely unprofessional to not only cancel less than 24 hours before the appointment, which is against their policy, but to also offer an appointment time right when they open and to not confirm it before closing for the day. I stayed in the downtown area after my shift for 3 hours to wait for this appointment after being given the impression that the appointment time would be saved for me but they informed me that they would not be able to accommodate me until 6pm. I was exhausted and flabbergasted. When I asked if they could do anything to make the situation better, they just told me that I should make an appointment for another day. No coupon for compensation, nothing. The place is in a very inconvenient area, located right next to petco park with no good parking and I definitely did not feel safe walking around by myself. So I will not be returning again to be met with inconsistency and subpar service. After reading the other reviews, this is not an isolated situation. It is a pattern. Do not trust a business like this with your body. Laser treatments are expensive but there is a reason why.

If you're looking for clean, precise eyebrow, mustache, and beard threading--this is the place…read more Ayesha is amazing at what she does. Some people might say she's "rude," but honestly, she's just real--and I'd rather have someone be honest than let me walk around not looking my best. She knows exactly what to shape, what to remove, and what to keep so everything still looks natural and balanced. Her coworker is just as talented--both of them are skilled, detailed, and truly care about their work. You can tell they take pride in making sure every client leaves looking their best. The experience is just as good as the results. From the moment you walk in, the atmosphere is calm and relaxing. Sometimes I just lay back in the chair and almost fall asleep--that's how comfortable it is. Highly recommend if you want expert threading, honest guidance, and a place that actually cares about how you look and feel.

Has become way too overpriced and owner has always been super rude, lacks professionalism and…read morecustomer service. Ayesha is rude and lost many loyal customers, me included, due to her rude behavior and lack of ownership,

Best thing I've done for my skin. Clear and brilliant laser has done wonders. Pls note that it's…read morenot magic but rather lightening of your pigmentation. Shoutout to Janelle and Bria, they all have been wonderful in making me feel so relaxed and not hurting

Amazing staff! I especially loved my nurse Brenda!! They are so quick and efficient. I'm very happy…read morewith my results!