We had our roof replaced in march by brown's roofing. it wasstarted in the beginning of march, and ended 4 weeks later with them still not completing all that was agreeed upon, here is a list of what was promised and what was not completed.
The Contractor proposes to furnish all listed material and labor necessary for the completion of the following job specifications:
1. Removal of existing shingles on house and garage. Including front and rear porch.""All was removed except- pieces of felt, shinglesand nails left on the ground""
2. Installation of felt paper on roof. ""(( installed ))""
3. Installation of 35 year dimensional shingles on roof.""(( installed--but the edges were not cleanly cut and looked very sloppy, had to call them to come out and fix it. ))""
4. Re-work all step and chimney flashing on roof.""((done--removed a loose brick on my chiminey and did not put it back. ))""
5. Installation of new box vents on roof.""(( installed ))""
6. Installation of pipe boots on roof.""(( intalled ))""
7. Installation of ridge cap on roof.""(( installed ))""
8. Repair drywall in kitchen area.""((looks like crap, when the guy sanded it he didn't put down a drop cloth and did a terrible job cleaning afterwards))""
9. Clean and service entire gutter system on home.""((There are still nails and pieces of shingle in the gutters))""
10. Clean up and haul away all debris. ""((Took 3 weeks to come back and finish cleaning- there were cigarrette butts on the ground, they plugged in their compressor to my power outlet on the side of the house and tripped the breaker, there were oil spots on my driveway and my neighbors driveway from their truck leaking, an empty gas can was left in front of the house and there were nails every where.))""
--One terrible thing about this company is the owner Ron Brown will talk the talk but he did not stick true to his word. he stated that the job would be completed in 2-3 days. nobody showed up the 3rd day, and it took 4 weeks total to complete the job.
Nobody answers the phone when you call and they did not show up when they promised several times. they had excuses like their kid got into some trouble and natural disasters like high winds came to our area so they had to go take care of new customers. i understand those people that had their roofs torn off needed help but at least send one guy to finish the job, call back and let your existing customers know that you are at least trying to send someone and above all, do what you say you're gonna do.
I took it upon myself to deduct the bill $25 each time they said they were gonna show up and didn't. read more