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    Brown Virgil J DVM

    5.0 (1 review)

    Services - Brown Virgil J DVM

    Pet physical or wellness exam

    Pet vaccinations

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    8 years ago

    The vet was the most caring about our concerns about the first time visit and then the surgery for our baby boy Dory

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    Heartland Animal Clinic

    Heartland Animal Clinic

    (7 reviews)

    We took our dogs there before we moved to Fla. After we moved back We went back and our Teddy was…read moregroomed last week and they had a new groomer learning and he is a mess. We took Echo yesterday and got a call to pick him up. Half groomed and scared !! At first they wanted $20 for the half job. They said he snapped at them which I don't understand because he has never acted that way with other groomers. And he had been there before with no problem. I do not recommend this groomer.

    Very rude and mean staff work here!!!! I called to schedule a grooming session for my dog who has…read morebeen there twice. The first time was great when we had Ashley. Ashley is very nice and a good groomer. The second time we did not have Ashley. I could not even tell that he had been groomed other than he had a bath and bottom trimmed. His nails were hardly clipped & was not combed out. I decided to try again as he was due to be groomed. They told me my dog needed vaccinations. When I replied he was up to date, the lady began to yell at me and say I was arguing with her. Apparently they are always right, this women has some serious issues. I said I would get the records of which they had already been given. I'm upset that they did not update his records from the last visit, because they had been sent to them from my pets vet. I asked to schedule his grooming again and she proceeded to yell at me and tell me I was not allowed to come there anymore. I was literally shaking from this woman shouting at me over the phone. Horrendous customer service!! They do not know the first thing about customer service. I then went in to talk to the owner the Vet after being treated so bad over the phone, and she backed the desk person up. She said she's worked there a long time. As you can see in other reviews here, apparently this is what they do. Eventually they will do this to you too, so please don't waste your time and money. Also said I was rude the last time because I complained about the price of the vaccine. No, I was surprised by the $90 cost because I was not told that I would also be billed for a vet exam. They actually apologized to me that they didn't tell me up front, now I'm the rude one. Looking at these reviews it looks like it's their norm to be rude and patronizing. Find a better place. If they treat people like this, just think how they must treat your beloved pets when you're not there!!! Very mean people working here!!!

    Diamond M Veterinary Clinic - Poor guy could barely move. This was just before going in to Diamond M.

    Diamond M Veterinary Clinic

    (5 reviews)

    We live just 5 miles from this clinic. We really wanted to like them. We really did. However, when…read morewe took our very sick, old cat in with an obvious respiratory illness, we were far from impressed. He had been sick for a few days. Discharge coming from eyes and nose. Coughing and sneezing, lethargic, hadn't been eating well at all. The poor guy couldn't even purr any longer. He had stopped grooming himself and was miserable. We took him in, figuring he would need to be euthanized. Instead, he was put through bloodwork and exrays, with no explanation as to how much all of this was going to cost. Then the vet came back and told us everything was perfect. I felt like I was in the twighlight zone. This cat was very sick and I was worried about the rest of our cats at home!! Her explanation was, he may have just developed asthma over the last few days. She was going to just send us home, until my fiance asked if he needed an antibiotic or something to help him. She proceeds to give us one, as well as pain meds for arthritis in his back. We go to the counter and find out our bill is $330. We drive home and the sick feeling hit my stomach like a brick. Three days later, he was even sicker and could barely walk. We had to make the long trip into Marysville, where we finally helped the poor guy cross over. NOW 3 of our younger cats are developing coughs. We are holding out hope that they will be okay, since they are young and the first to show signs, seems to be improving. However, I can promise you, we will be taking them into Marysville Animal Care, if it becomes necessary. Never again!

    I have been with Diamond M for more than 30 years, back when it was run by the original owner,…read moreMarty Miller. Diamond M vet clinic under Earnie Kearns ' watchful eye has consistently helped me take care of all of my animals. The doctors patiently answer all of my questions, which is great because I don't have a medical background. Diamond M handles emergencies, a rarity today, and yes, they tell you how much it costs.

    Brown Virgil J DVM - vet - Updated May 2026

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