Dara Jolly, MD is one of the best out there--efficient yet thorough, funny yet compassionate,…read moreknowledgeable yet willing to admit when she doesn't know something and wants to consult a text... I had nothing but good experiences with her. My only complaint is that the billing department here isn't exactly as good as they could be, but eventually I got everything fixed--and Dr. Jolly's care didn't change because of any of it although of course my visit had to be reexamined to adjust the bill. Bottom line: Dara Jolly rocks. Just review your bills carefully, as the yin-yang of the world means that Dr. Jolly's awesomeness has to be balanced out somehow, such as in the billing department.

I just recently had my son in June and had to get an emergency C-section. Dr.JOLLY was the on call…read moreDoctor that day when my son decided to come early and my assigned doctor was not available. I'm so thankful for DR.Jolly because she honestly was the best and made me AND my husband at ease even thought i dreaded having to have a C-section ( I wanted the whole natural birth experience!) she seriously is the coolest and most chill Doctor ever!!

This is hard to leave a review without being totally open to criticism because of my story but…read moreoverall, I was really scared and I was going back and forth between this clinic and planned parenthood, ultimately I decided here based on the financial person I spoke to on the phone being so dang helpful and kind. The whole experience wonderful and everyone was so gentle and kind and supportive of your choice, I didn't feel any judgement or uncomfortable feeling, I felt i could ask anything. They took really good care of me through out everything and helped me through my emotions. Hugs, talks, everything I needed while I cried. I just wish my partner was allowed in but I understand their precautions. Thank you to everyone there that really made me feel at ease during this whole process.

Had my surgery today... for in clinic abortion, I'll say this is the 2nd.. and the first time…read moreeverything was explained so nicely and well... This 2nd time was so scary for me I don't even know what happened, I wasn't aware when they put me to sleep and I wasn't aware of being placed in a Chair after being in the surgical room. Never received after surgery go over. They just gave me discharge papers and read the after surgery care... I'm just getting home and will be calling to ask what medication I was given threw out the process. I'm experiencing vaginal BURNING so I think they cut my vagina area due to tools and stretching... but I was not told about what happened or if that's what happened to me. Over all unhappy and scared.

I was a hysterectomy patient shortly before the quarantine, and I'm on the fence about Valley…read moreWomen's Clinic. Dealing with the front desk staff made me just weary. Once you're in their system, everything - appointment scheduling, reminders, instructions - is done online through MyChart, which I love, and which is good, since phone skills aren't their thing, as I found on the few occasions when immediate contact was necessary. Apparently scheduling is a challenge as well, since I was called more than once to have an appointment rearranged - not due to deliveries or emergencies, but because "You were scheduled on a day when the doctor will be at the hospital." (That might not be a direct quote, but it's pretty close.) There was a battery of tests that I needed before surgery, which the doctor forgot to issue orders for... So the (incredibly wonderful and competent!) Star Clinic was none too happy to see me the day before surgery to rush tests that should have been done two weeks prior. Medication errors were made after surgery, giving me and the poor nurses at the hospital quite a rough night. Three weeks after surgery, I was dealing with terrible menopausal symptoms, which I had been told to expect, and that hormone therapy was always an option. Upon reporting my hot flashes, fatigue, and near constant crying, the surgeon suddenly decided that I didn't need estrogen to deal with menopausal symptoms, just Effexor. (After a complete hysterectomy, mind you.) And while I was summoned to the office to discuss these issues, my final post-op checkup two weeks later was cancelled and I was released to work without an actual physical examination "due to the quarantine." (I understand, I'm taking the lockdown seriously... But both events took place while while the Shelter In Place order was in effect, and the work release seemed far more important to me!) I won't say there were no positives. The surgery itself went well. The medical assistants are top notch - they answered all my questions completely and gave helpful tips. And my understanding is that the clinic is a wonderful place to be if you are going to have a baby, which nearly all of the other patients were. So maybe they're just better with pregnancy than with the other end of the spectrum! I hope so. Good luck... But get to your appointment at least 20 minutes early, because their parking situation is quite limited, and you may be in for a walk!

There aren't a lot of recent reviews so I wanted to leave one. This office is clearly very…read moreunderstaffed - if you are a new OB patient, there are no appointments available until you're 12 weeks+ along (some providers did not have availability until 14+ weeks which, at that point, they should just be marked as unavailable/not taking new patients). Whatever provider you see for your first appointment is the one you're stuck with all pregnancy (I was told I'd need to "ask permission" to switch). I was told there are no same/next day/urgent appointments available at all, and if I was having any concerns before my 12 week (!!) appointment to "just go to the ER, but there's nothing anyone can do about a miscarriage that early" (except.. tell you if symptoms you're experiencing are likely a miscarriage, as it's emotional agony to be bleeding and not sure if it's going to get better or worse..) When I pointed out how expensive and unnecessary that is the person on the phone just said "well, we can't help you in the office." So, if you have a miscarriage, you will miscarry alone because they don't have the capacity to care for you. I had an amazing birth experience at Valley in 2020 and it's depressing that this clinic is the only option left since Associated Valley moved to Swedish. I did have a good experience with Amy Steers, though we only chatted through MyChart - she seems very caring.

I've been a patient here for quite a long time. Different doctors has come and go but my new…read moregynecologist is Dr. Caroline Bowrwinkle. My first impression of her was amazing. I love how she took the time to get to know you and ask and answer questions that you may have. This should be a common practice for all doctors but some do not value your time or always in a rush to see you which is shameful. I just wanted to thank Dr. Boerwinkle for always taking the time to explain things to me and not rushing through our appointment and showing that she truly cares about your well being. Also her wonderful assistant Misha which always puts a smile on my face when we get to chat which she takes my vitals and do the check in and such. It's nice to be valued and feel your in a good hands of the professionals that are assisting you. This two are a perfect duo. Hopeful they don't leave and stay for a while.

Received a pleasant surprise from Dr. Lawrence at the door today. He sent us a little gift for the…read morefamily. That was very unexpected and he didn't have to. The care he had for our family continued even after labor. Thank you Dr. Lawrence!

First time meeting Dr. Lawerence right away the vibe around him was family like. Explained…read moreeverything that's gonna happen during my pregnancy to make sure it safe and healthy! Thankful I got recommended to him! Still got a few months till I have my lil man! Mahalo Dr Lawrence for the positive and safe vibes as we grow our little ones!

I have been a patient at family care of Kent for over 15 years. I saw Kathy forever and since she…read moreretired I have been seeing Bob S. whom I adore. Staff is friendly, and they respond to emails timely. The only reason I gave 4 stars instead of 5 is that They run extremely behind. I routinely wait over an hour from my appt time to see Bob. I'm sure this is because he gives thorough care and listens to his patients but it is annoying. He is quite knowledgeable too. I love this practice though and will put up with it for now.

Nobody answers the phone or puts you on hold until I have to hang up. It's so hard to schedule an…read moreappointment.

They are great! My very first time coming here, (my very first child) & they did GREAT!…read more Scheduled for 11am & came exactly 15 minutes early into the building to check in. Now! Leaving around 12 noon which is GREAT! Asked for it to be a surprise so now it's going to be a fantastic gender reveal on Sunday ! LOVE this place, and great service. Focused workers, while the student in my room was being trained, she did great!

I had to visit MFM again, less than thrilled but always excited for a yelping opportunity. A…read morestrange coincidence, I got a bill today from my last visit, that's how complicated and long that billing took to finalize with my insurance. I was happy with my service today. I think the issue is the incompetent woman out front. I am 37 weeks pregnant, which is ALOT different then 20 weeks. I don't need a full bladder for them to see anything via ultrasound, as if I have control over my bladder at all! If I really have to pee, I'm gonna pee. At 20 weeks you need a full bladder. This is a basic thing. Furthermore, you tell me to be 15 min early and you want me to hold it for 45 min or more...puhleez. You should know better. Everyone else was friendly and helpful, they got me in and out quickly. Again, the first point of contact whether via phone or walking in seems to be the issue.

Dr Chang is amazing. That's pretty much the beginning, middle and end of it, but in the spirit of…read moreyelp I'll do some further explaining. I recently had to start looking for a new OBGYN due to a move out of state and it made me realize how much I'm going to miss going to Dr Chang. Dr Chang was my first OB ever and to say I was nervous about my first appointment is an understatement. I felt pretty ridiculous for being so nervous after that appointment. I've never felt so comfortable before in a doctor's office. I immediately felt welcomed and they treated me as if I had been a patient for years. The entire staff is SO nice and you can tell they all genuinely care about the patients. I can't remember the receptionists name but she was always super quick to check me in and just a very warm person which helps a lot when you are as nervous as I was. Garland (sp?) is also fantastic. I had quite a few issues with my birth control (my body is extra picky) and had to change several times and Garland was always very quick to return my phone calls and help me with any questions. The appointments themselves are pretty quick, but Dr Chang is really patient and took the time to answer all of my questions. I didn't have many my first visit but Dr Chang seemed to realize I was nervous and talked about a lot of things I probably should have asked about. I was ready with questions on my second visit and she had very thorough answers and really wanted to make sure I understood everything. I completely agree with the reviewer who made the comment about hanging out - she has such an easy going and friendly demeanor!! If you are anywhere near Des Moines and need to find an OBGYN stop looking and go see Dr Chang.

Do not go to this doctor. Or this hospital. Dr. Chang blatantly threatened my life had I allowed…read moreher to do surgery on me. My daughter was a witness and this organization has done NOTHING but lie and cover themselves. She is arrognant, and dehumanized me and my daughter. She silenced us when we had questions- told us to table them. Per my 16 year old daughter - she had never been so emotionally violated by a healthcare provider. VMFH has to answer for what she almost did - which was end my life on surgery. And then cover it up with lies by not documenting what they were told. DO NOT WORK WITH THIS DOCTOR!!!

A top notch health clinic, specializing in OBGYN, pregnancy care, newborn infant care, etc. Had…read moreseveral Doctor's appointments to see Dr. Blevins and she was fantastic!!! Extremely knowledgeable, kind, easy to talk to, amicable, and nice enough to share personal details with and discuss family matter. Got a number of great advice to help preganancy of my fiancée and future son. Received excellent care for ultrasounds, regular check-ups and prenatal care. Check-ins were simple, efficient and easy to comprehend instructions. Nurses and Doctors' were very caring and understanding of our needs. Building was easy to navigate in and walk through. Ample parking spaces in the outside lot. Would definitely recommend for future patients!

I gave a 3 star because calling them to make an appt is a challenge or impossible to reach them…read more You are on hold & given an option to have a call back. This is the 2nd time in less than a year that getting a call back can be days. Today I'm not sure when they'll call back to schedule a simple appt to get a referral. I went into my chart to try to schedule an appt & the dr is 2 months out.

I was referred to dr Sarah Lewing for OBGYN services by my primary care provider…read more I'm sure most women who have needed anything OBGYN related not involving giving birth will automatically know every single discomfort any of THESE visits have the potential to entail. No one is ever running to be early to these visits. Mine was no exception and it was choc full of everything these appointments are famous for as well as a few new ones since now we have "age related concerns". I'm not going to lie. There was talk of me rescheduling and never returning. It is with mixed emotions that I say that both Jackie ( the MA) and Dr Lewing were nothing short of ....I honestly can't think of an appropriate word. They both exhibited traits of genuine concern, empathy, a sense of humor when appropriate and a sympathetic word of encouragement when we were all parting ways. Dr Lewing was extremely educational, honest and straightforward with information. Not only will I return without being forced, and I'm certain to never enjoy our visits, I trust them and for that reason as long as I remain a female I'll be a patient

Ive had 3 scheduled appointments with this doctor and have only seen her once due to 2 appointment…read morecancelations one only an HOUR before my appointment and the other the next week after rescheduling. They have done an extremely poor job of making sure my baby is healthy and well being i haven't been able to see the doctor in over a month and a half now. Doctor herself is nice the staff and facility poorly put together extremely sloppy.