For real, yo! Don't get screwed, call the Dude!! So, one beautiful and hot night in Houston, TX; right before I was about to go out on a date, my garage door pretty much told me, "screw you, Belly! You ain't getting the car out past me!!" and went 'SNAP!!!" and broke one of the springs. I managed to open the door manually (obviously getting dirt on my clothes and getting a little sweaty from the manual labor) and drove the car out. But I definitely didn't want to deal with this on a daily basis. So, Yelp (and google) to the rescue!!!! The first thing I did was call "Southwest Garage Door of Houston" because it seemed like the Yelpers' go to place. I got a quote over the phone and I was told to replace the springs with a pair of 90-lb springs, it would run me $185. Not too bad, right? But then I had some garage door people come out to give me a free quote and they told me that I had an old-school heavy-duty metal garage door and that 90-lb springs wouldn't cut it. This dude (Sara's garage door) quoted me $380 to replace the springs with heavy duty springs. WHOA!!! that's more than double what was quoted to me. He also told me that he could install even heavier duty springs for an extra $100. At this point, I was like, "screw this. Forget it!!" At this point, I realized that I'd be paying more to ask for the heavy duty springs from Southwest. I called some other places and the cheapest I found was still in the high $200 - low $300 range. "Shoot! I'm going to be broke!!" I thought. I went back to Yelp and decided to call the Dude because I didn't want to get screwed. I called him around 7 pm in the evening and the Dude picked up (he was at the gym working out, but he still answered). I told him about my garage door, I told him that I needed to replace the springs, I told him that I needed heavy duty springs and he said, "$169". Whoa, what?! Did my ears deceive me?? I had to ask him again to make sure that this was for a pair of heavy duty springs for an old-school super heavy 300-lbs garage door and he gave me assurance that they would be the right springs. Anyway, fast forward to the following day (appointment day). He showed up around 9:20 am for a 9:30 am appointment. How do I know this? Well, because I wasn't home and he had to call me. Made me feel bad. But hey, I had 10 minutes!!! He came in and started getting to work. I asked him again about the springs and he started telling me about the kind of garage door that I have and the garage door that my neighbor has (lighter), etc. Anyway, bam, bam, bam! Snap, snap, snap! Clink! Clank! Sweat! Huff! Puff! He was done within about 30 minutes. I wrote him a check, gave him and his helper a couple bottle of gatorades (It was HOT!!) and said my thank you. I asked him about maintenance and how much he would charge. He told me to just do it myself and safe some money. Told me to remember to spray the springs and the rollers with lithium spray and I should be good. He offers 1 year warranty for parts and labor. Pretty awesome. Great dude, professional, on-time, AFFORDABLE! Highly recommended!! P.S. He takes cash or checks only. read more

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I spoke with the owner, Steve, briefly yesterday (5/11) and they were able to set up an appointment the following day between 11am-12. I mis-communicated my telephone # via a text message, but despite this they did contact me and in a timely manner and I met Chris at the property for an assessment of garage door and opener. Chris was very thorough in his review and assessment of the condition and age of the opener, springs, etc. and was quick to give me his professional opinion. I will call Brooks Overhead/Garage Door Dudes for any repairs going forward! read more

My mom needed a new garage door and Brooks delivered. The installer was on time and didn't leave until he was sure there were no issues. If I need a new door where I live in Magnolia, I hope I am in his service area. read more

I've used this company two-times. The first time was a shot-in-the-dark, no recommendation and I can't recall where I found them--they were called Brooks Brothers but that was before they were asked to change the name because you know I always think of my $1000 suits and garage doors together, so it might muddy the brand. But anyway I found all this out when he came back the second time--years later because of some plastic component that just wears out but bingo he had the part, fixed my opener and placed a new sticker below the button--with the new name. I called them back because they were professional, genuine and honest. Funny thing... I was searching Yelp for remodelers and this company came up, when I saw all the 5-stars I just had to keep the trend. You won't find a better company. read more

Absolutely floored by their work and service. We thought we might need to replace our garage door but Chris was able to install some struts to prevent the metal from bowing-out. He adjusted the tensioner spring and made sure the mechanism opened and shut properly. He took the time to explain everything and his congeniality was outstanding. I highly recommend these folks if you have any type of garage door needs. Their pricing was terrific and the value spoke for itself. read more

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These "Dudes" are awesome! Steve came out in a hurry a couple of months ago to fix the main tension spring that broke on us and he was very professional and educational by talking me through some of the work he performed without hesitation. Fast forward to today 7/18/22, Chris (Steve's son I believe) came out to replace my burned out opener unit as it had lasted for almost 18yrs so it was time to upgrade! He was just as professional and knowledgeable...great family run business from my experience and I would not hesitate to, not only use them again, but to recommend them to anyone asking for garage door services! read more

Steve Brooks is beyond 5 stars. Called him late on Friday afternoon. He diagnosed with photos from me that my steel garage door w wood on the outside (very heavy door) had four broken springs. A technician who was on site by 9am the next day provided me options. The best choice for me was to replace the door. This is an outstanding company! read more

Well, I had to have Brooks out here again because somebody vandalized my garage door and damaged it. Just like before, he got out here in a timely fashion , fixed the problem quickly and thoroughly, and didn't break the bank in the process! I can't recommend Brooks Overhead enough. read more

This is the real deal. I've never had a better experience in hiring someone to fix a problem. I called around a few places today and they all had someone answer the phone with NO IDEA how much anything would cost, all they could tell me was that it was $30-$40 to come look, and could be up to $1,000 depending on the work needed. I called Brooks and he answered the phone himself, and said he could come look at it today and I explained what the problem was and he immediately knew what to do OVER THE PHONE! He came to the house just after lunch and fixed my door in 20 minutes. Was very kind, professional, and personable. Best possible outcome, most reasonable price, and best attitude and demeanor. This is the ONLY choice for garage door repair in the Houston Area. There should be a 6 star rating for this company. read more

listen, i wish that your garage door would give notice when its going to completely destroy your day - but it won't and that is when Steve comes to the rescue. Random tuesday morning, my garage door opens but won't shut, need to go to work, drop a friend to the airport and generally go about my life. I pulled the string and the door closed (i could not get it open again to save my life) and then i called Steve (from yelp reviews no less!). He was at the bank but still picked up his phone - told me he would be there in 45 min -- he was there in 30! In 20 minutes the problem is fixed, the broken spring is fixed and the price was $229 (which was less than others had quoted). Exceptional work, very professional, told me how to maintain the spring and my life doesn't have to be on hold! Would recommend him to anyone and he's been added to my "numbers to keep" read more

Good, honest service. We had a bowed bottom panel on our garage door, and others had told us that there was nothing we could do but replace the whole door for serious cost. Chris came and took a look and was able to replace a beam on the door to straighten it out and make it run smoothly again. Many thanks to Chris and the guys at Brooks Overhead for their good, honest service when others were trying to price gouge. read more

Is there ever a good time for your garage door to stop working? Absolutely not, and chances are, it'll happen at the most inconvenient times. Luckily Steve was quick to answer my call and readily available for an appointment the next day. He zoomed into my complex, took one look at the broken spring and got to work with the repair. 15 minutes later I'm writing him a check for $229 to replace both springs and he's on his way. If anything ever happens to my garage door again, I'll definitely be giving the dude a call! read more

He did a basic tune and lube on our garage door and he is fast with his work and has sufficiently good knowledge base. The only Con I can say is that he appears to be going too fast with his work sometimes. read more

I called at 8 am and they just left my house at 11:20 am. Talk about fast service! I just had to mention that my car was stuck in the garage and they came out right away.Totally reasonable price. $229 to replace a broken coil and service it up. Sounds so quiet now! read more

My garage door was a mess and I needed it fixed immediately so I got on to trusty Yelp and found Steve Brooks. He came out the same day and fixed my garage door within 20 min and he even fixed my garage door opener for no extra charge! I'll definitely keep him in mind next time I need help with my garage door! read more

My garage one day broke, so I went to Yelp and found Steve. Based on his reviews, I felt confident he was the one and he absolutely deserves all 5 stars. I called him on a Monday morning and he was able to meet me the same day at noon, which was great. Steve came over right on time and knew exactly what was wrong at first glance and went after it. I had a broken spring and he charged me $169, which is a great price. He was in and out in a little under an hour and I was able to get back to work in no time. Steve was very friendly, professional and knowledgeable. I will only use Steve for all my future garage door needs and will always willingly refer him! I hope you found your bluetooth ear piece Steve! I haven't seen it but have kept an eye out! read more

It's not often you rate someone that didn't actually perform a service for you but this company is 5 stars. I called in needing to replace my garage door sensors because I attempted to do this on my own and could not get the replacements to work. When I called in he actually told me how to take care of the issue over the phone and save myself the money on a service trip. It's not often you will find a contractor that is willing to offer this kind of help. I would highly recommend this company based on their honesty and helpfulness I received, and if I need a major garage door repair I will absolutely call these guys! read more

Called Steve at 9:30 on a Saturday morning and he was out here by 11. Great price and service. I will use again. Highly recommend.

I had a problem with my garage door malfunctioning and after reading the 5 star reviews, I decided to call Brooks Overhead. Steve was very helpful and set my appointment up for the next day. Chris arrived on time, was very professional, and explained the problem and the time it would take to fix it. The price was reasonable and my garage door is working like new! Thanks guys for all your help. I intend to call again if I have any more garage door issues in the future. read more

I agree with all the other reviews - the dude is great! After getting stood up by another garage repair outfit, I decided to do a little Yelp research and am once again glad I did. The dude was professional, gave me a very good price and got it done in no time. I would absolutely recommend his work and would use him again next time I need a repair! read more

Super awesome and friendly guy! Came out and checked out our door motor. The dude - Steve - had an answer and solution within a couple minutes. He told us what motor we had to get and in a couple days he came back and replaced it. It was so quick! Thanks a bunch! read more

These guys were great! We had an appointment at 8:00am. He showed up on time, was super polite, fixed our problem, recommended a preventative maintenance fix and we super reasonable with pricing. Will definitely call them again if I have a need. read more

Have to give 'em a five. I told them what was wrong, they came out right away, fixed the problem quickly, and were very efficient, knowledgeable and helpful. read more

Stumbled upon Brooks Overhead when I was looking on Yelp for another contractor. Based on the five star reviews I saw, I remembered that and called them when the torsion spring on my garage door broke. Steve answered right away and he was able to come by the same day. I was impressed that he got it done fast. He even lubricated parts that needed it and made adjustments to the door and opener to make sure the door was in good shape. Reasonable price and fantastic service. Thanks again Garage Door Dude. read more

What a relief it is to run across a business that really is priced right and does what they say without LIES! I read Yelps reviews for Brooks Overhead and figured it was the best chance for quality at an affordable price and I was definitely not disappointed, with the company or the reviewers Steve Brooks gave me a better price than others and a higher quality setup on a new garage door than I expected, even though he had 5 star reviews. Steves employee Armando was about the nicest young man I have met. He is tall and with his skills , he finished my door in under 2 hours. Thank you Steve Brooks for a great door and Keep Armando, Because he represents your company well with his great personality and his skill not to mention his thoroughness. GREAT DEAL! read more

Our garage door broke yesterday. Steve diagnosed the problem over the phone and came over first thing the next morning. He replaced our spring and balanced the door all in under 20 minutes. Fantastic service, great prices. If you ever have any garage door issues, the Garage Door Dude is your man. read more

My garage door spring broke this morning - car stuck in the garage. I called a few places and then saw the reviews on Yelp for Brooks Overhead. Steve said he would be out this afternoon and fix it. He was here about 45 minutes - fixed the spring, fixed the brace, changed the lightbulbs and all for the price he quoted. I would definitely do business with him again. read more

I'm sure he did great work for others, but I left two phone messages without any response.

The Tuesday before Thanksgiving my daughter called me and said our garage door wouldn't open. I called different repair services in Katy, but after talking to Steve I decided to go with him. I thought we weren't going to get anyone to repair the door, because it so close to Thanksgiving. Steve was so nice & sent his son Chris the next day. He fixed the door in about 45 minutes. If you're looking for fast, friendly, & dependable service this is the company to call. Thanks Steve! read more

Steve Brooks, The Garage Door Dude is the best. Had issues with my Dad's door in Friendswood. He provided fast prompt service, replaced the springs, serviced and adjusted the door and was on his way. I described my doors since the spring was different and he explained what he would need to do if the springs broke, it was good information to know for future reference. I will use The Garage Door Dude again, just hopefully not too quickly. read more

As everyone has said here, these guys definitely deserve five stars. Our garage door was falling due to faulty rollers, and we called our usual garage door repair man, but he had trouble with his car. After waiting for him all day, we searched for another alternative and found Brooks Overhead! We called them and set the appointment for the following day, in fact they were willing to come that same evening, but since it was dark and had rained, we preferred to have it done during daylight hours. They gave us a quote of $200, and next morning they came as promised. Dwaine the technician assessed the problem and fixed it within ten minutes! Because the repair was so simple, he felt bad charging us $200 and instead charged us only $100! He was very knowledgable and extremely funny! Very nice guy. Not once did he ever try to force any new items on us, and instead offered to just give our almost twenty year old garage door a quick fix, but we decided it be better to change it altogether. We have an appointment set for next Saturday. Overall we are incredibly pleased with their service and feel very lucky to have found them :). We will definitely consult them for any future problems. read more

This is the first time our garage door needed repair and Steve from Brooks Overhead quoted me the most competitive price. Jesus the technician arrived on time and started working on replacing our torsion system. He was very respectful, courteous and was very experienced. He explained what he was going to do and how he'll do it. He finished the job in less than an hour and made sure the place was clean after. Would highly recommend to anyone! read more

man this man mr. brooks is the man he has saved my day. my torsion spring snap so i was stuck couldn't not get out if my life depends on it so i was like who do i call?? i saw his reviews and i called him and man did i find the garage man to do the job. came the same day hold on the next hour that how fast the service is. anybody that needs a garage door fixed in katy this is the man to do it.. you got a customer for life thank you.. read more

Great service! Called him for panels which were starting to bend and crack. He gave a quote over the phone and came out the next day. Quick and easy, my door is working great and is now super quiet! Thanks. read more

My car was held captive in the garage with a broken garage door! I called Steve and he worked with me to arrange a same day appointment that fit into my schedule. His estimate was more than fair. Unfortunately the job was more challenging than expected but he kept at it until the job was done CORRECTLY. In spite of the time consuming work he stayed true to his estimate. I cannot recommend this business enough. You will not be disappointed. read more

Came out the same day and fixed my garage door that had starting falling down. He did was really busy but true to his word, fixed it in 40 min at 8:00 pm at night! Highly recommend him to anybody needing garage door service! read more

My experience with Brooks Overhead Garage Door Houston was very good. The agent was very respectful and told us what needs to be done. I thank your company for coming to help me. read more