I always wanted a Marc by Marc Jacobs Too Hot to Handle bag - it's simple, classic, and trendy…read morewithout being super bold. I'm the type of person who buys something and wears the crap out of it. So,I wanted something more high quality and was happy to pay the price for something I'd wear for a couple years. I was coming to Milan on a trip so I figured where else to buy an authentic & quality bag but in Italy?
Went into the store and found the beauty. The woman who helped me was extremely polite, I didn't feel uncomfortable or nervous at all (a bit different when I go to high-end stores in NYC). She gave me multiple bags to try on and was very quick to tell me to walk around the store with the bag to see if I liked it, look in the mirror, play with the strap length, etc.
I immediately realized I left my card at the hotel so I asked her if she could hold it for me until I came back. She got my name and 20 minutes later I was back in the store, 10 minutes later I walked out the store with my new bag. It's been almost 4 months and the bag is in great condition. I wear it all the time, the leather is perfect, still smells fresh, and the hardware is wonderful!
Happy customer :)
PS. I'm able to fit my Nook, pens, gum, phone, small notebook, hand sanitizer, water bottle, and a few other little odds and ends without it getting to heavy/out of shape!