ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

​My 88-year-old mother recently spent five days as a patient on the 5th floor of Maimonides Medical…read moreCenter, and the experience we endured was unacceptable. I felt we were in the movie One Flew Over the Cuckoo's nest because I was right there with her every single night, I witnessed everything firsthand. No one looks out for a parent the way their family does, and the fact that these incidents occurred with me present speaks volumes. ​Lack of Basic Patient Safety: The nurses on this floor operated without common sense or proper safety protocols. They expected an 88-year-old woman with severe balance issues to get up and walk around unsupported, completely disregarding basic safety and patient dignity. ​Inappropriate Treatment During Procedures: While I briefly stepped away, my mother was treated poorly during a blood draw, experiencing repeated punctures and ignored pain. Fortunately, a visitor in the room intervened and instructed staff to stop. The staff's reaction was unprofessional. When I returned, it was clear that this type of treatment would not be tolerated. ​Inefficient Discharge and Insurance Procedures: Upon discharge, a nurse named Madina attempted to delay her release for another 24 hours due to uncompleted discharge paperwork. The priority seemed focused on administrative delays rather than patient health, and proper action was only taken after I threatened to contact Patient Relations. ​Lack of Standard Discharge Protocols: In comparison to other major hospitals where discharge includes a proper handoff, safe removal of IVs, and a wheelchair for a dignified exit, our experience here lacked basic class and training. I had to physically demand a wheelchair to ensure she could leave safely. ​Poor Facility Conditions: The physical condition of the floor matches the poor standards of the staff. There was visible filth, garbage overflowing from bags into the open, and neglected bathrooms that appeared not to have been cleaned properly in a long time. ​Bright Spots: Despite these severe issues, I want to highlight a few individuals who stood out: Nurse Justin showed genuine compassion and is a credit to the field. Arena, Sonia, and Nelly were also decent. However, other staff members were unprofessional, and I intend to follow up with Patient Relations regarding their names. ​Conclusion: Maimonides management currently lacks adequate control and standards on this floor. To resolve poor communication and coordination, leadership must hold mandatory team meetings to set clear expectations, define roles, and establish daily check-ins. I do not want any other family to go through this experience. Until leadership cleans up this floor and holds staff accountable, I would advise others to keep their family members away from the 10th Avenue 5th-floor facility.

Doctor Tamara Kramskiy truly listened to me and took the time to explain everything. She also…read morepatiently answered all my questions. I greatly appreciate her attention to detail and her genuine care left me with a very positive impression. Thank you, Doctor.

Horribly rude front desk staff. Older Russian woman degrades patients non-stop…read more REALLY long wait times even with an appointment. Filthy seats in the waiting room soiled in dirt, particles and whatever else. For a medical office, the waiting area is incredibly unclean. If they do not change the front desk staff, they will be losing even more business.

If you are like me and you want a dentist or hygienist who will really listen to you, accommodate…read moreyour needs, and care about you as an individual, go literally anywhere else. I have some basic dentistry needs that prior dentists have always happily accommodated, which the staff at Ezra attempted to coerce me, over and over and over, to ignore -- because accommodating those needs was going to take slightly longer and they didn't want to spend the time. (This was told to me verbatim.) Ezra Medical just wants to process patients, get paid, and get you out the door as efficiently as humanly possible, even at risk to your health. eg, I was pushed to do X-rays before I'd completed my medical history because "they were running behind and needed to save time." But don't you want my medical history to know if it's safe to give me X-rays? If you have absolutely zero special needs for your dentistry and just want a clean facility for cookie-cutter cleanings and exams, Ezra will be fine. But don't expect anyone to care much beyond that, and if you do have a need, expect to fight for it.

They are very rude and like talk about their patients in their own language. My second time here,…read morethey have a new office manager who is rude as ever, she speaks to the workers with a tone that should not be tolerated. I do not know how the Dr's and the HR department do not find her offensive.

A couple of years ago, I was lent a monitoring device. When I returned it and asked for a receipt…read morethe receptionist said they don't give a receipt. A couple of weeks later they billed me a few hundred dollars for the device. Eventually it was cleared up but I saw dishonesty. On 7/15/2025 I went there for a routine checkup with Dr. Kabalkin and they first conducted the 5 minute EKG. He handed me the printout and said I could tape it to my refrigerator. When I asked about the previous diagnostic report. he told me he didn't write the report because he was on vacation and a different doctor wrote it and it's all manufactured lies.For this routine checkup with Dr. Kabalkin on July 15,2025 my insurance was billed $1,337. Why put a person through paying co-pays, billing his insurance at very high rates, making him patiently cooperate with monitoring devices and all kinds of testing if the diagnostic report is all "manufactured lies"? This is the highest form of dishonesty and corruption.

I work at a doctor's office and we referred one of our patients out for bloodwork. This is where…read morethey had it done. I've been calling them for 3 days to request the results (which SHOULD have been sent to us automatically since we are the referring physician). Yesterday I finally spoke with someone, she told me "I already faxed those results" - clearly, we did not get them - that is why I am calling. She said she would fax them again, never received. I called again today, spoke to the same woman (who would not give her name), this time she tells me that the patient is not in their system then HANGS UP ON ME. Now the patient is on her way here for a procedure that she needs to have pending these blood results. TERRIBLE TERRIBLE TERRIBLE customer service.

Amazing Dr. I love the wbtire office. They speak Cantonese, mandarin, English…read more Dr. YONK is very busy but he's definitely a keeper as a PCP. He has great referrals also, and he would work with you with recommendations based on your needs. He has great bed side manner The front desk girls are very helpful and kind . Everyone in there is very pleasant. My mother goes there also, she's the one that recommended me thisnplace It gets very busy in there and people get hangry lol because most of the appointment you have to be NPO But everyone tries their best to get you in asap.

over billing for office visit, and they only has rude and non- professional NP there.read more

Another reason not to go to this place is that this place is all about money. Medical office tries…read moreto milk all they can from your insurance. What normally is a free follow up to check on a test result, your insurance will be billed for a visit. My insurance got billed for a visit just to look at my routine TB test which was negative.

I went to do a physical, they Oder the wrong urinne test, these Haitian medical assistant and front…read moredesk are so rude. They need to be replace. They grab the paper in my hand, give me lot of attitude. It's not good for company, don't go there for Medical care. I dont Encourage anyone to go there. the owner need to do something about it.

On May 29th 2024 I was extremely disrespected by the receptionist that works in the Physical…read moreTheraphy department. Apparently this young lady took the liberty of telling me that I do not have the right to register a complaint regarding the fact that I was not being called to remind me that I was schedualed for physical therapy. It was than that I took the liberty of telling her that my insurance pays for my theraphy and that I am allowed to complain if I am not pleased with the service. This young lady has also expressed a racist behavior by showing favoritetism regarding the Metro Cards by making sure that the blacks receive a card while excluding a person of Latino origin. Shame on All City Medical for allowing that to happen.

Everyone at this place was friendly and helpful. I told every person I encountered that I was…read morefrightened regarding the stress test I was having. They all reassured me in the kindest way that it was nothing to be afraid of. The technician who inserted the IV was awesome -- it was very quick and I hardly felt anything. Plus, he joked around with us. My nephew was holding my hand, and the man said, "So long as you don't hit him," or something to that effect. The nurse was lovely, and both she and the technician explained everything as it was going on. It was a positive experience and helped me to have faith and confidence in medical personnel. It means everything to an anxious patient when the staff are kind. I hope that these people keep up their good work. Oh, and the building is new, nicely kept, and pleasant to look at, both inside and outside.

I dare say the folks behind the doors of this avenue 'S' fortress are what we all hope to have…read moreclose to our homes, professional medical care. As I made my way from Forest Hills in Queens, I dabbled in thinking that I'm traveling too far for a procedure I can have administered closer to home. I care not to sit in traffic, I've no pressing desire to park in foreign neighborhoods and definitely not any interest to take the two trains necessary, its the quality of the care I'm interested in. My body has taken some lumps along my life's journey, some self inflicted, some hereditary. Either way, it was time to get down to brass tracts and quell my concerns about a few issues, primarily my heart. My cardiologist, Dr. Kuznetsov administered my stress test watching closely for any indications to properly assess my health as it relates to the procedure. The entire staff was incredibility helpful and sincere with their care. I had my own locker to store my personal items, a nice touch.

Terrible place makes you wait 3 to 4 hours for results unapologetically. I went there 2 times. I'll…read morenever go back.

So let me start with my first visit September 3rd. I walked and immediately im turned off by the…read moresetting. Dirty and smells like old people. The "nurse" is at the front desk and in the back doing blood work taking vitals. For almost 30 minutes, no one is at the front desk. My I.D & insurance card and other people personal medical records are all just on the desk with people leaning on the counter and obviously reading it. Kids are running behind the desk playing around. I tell the office manager and she says to me, today we are understaffed. I said ok, no problem. First, don't make an appointment because it's pointless, they will see you when they feel like it. I'm in the back getting my blood drawn and people are just walking in dropping off paperwork as if nothing is happening. I had to tell the "nurse" can we please have some privacy by locking the door. I finally see the doctor (Dr.Yana) rude as fuck. Did not speak or smile not once. Didn't even let me finish telling her all the reasons I was there, she rushed me out and said follow me. I'm still giving another chance by coming back, I come back for my results. "Dr" Yana leaves the door open to give me my results from my blood work. I asked her can we close the door and she says, you can close it. While I'm in the waiting room, another patient is cursing her out because she was so rude to him and extremely unprofessional. I had to see a specialist that they brought in. The specialist is telling me one thing, the office "manager" is telling me another thing. That's when I said I was done. The people at the front desk are rude as fuck, when you call asking questions they will actually yell at u and use phrases like "first of all" You never "first of all" a client. I finally was able to get all my blood results for another doctor to review and actually explain everything to me. Thank God I was healthy. All of this happened is September. I said I will wait till I get all my results before leaving a review. I have been trying to get my results from the neurologist for weeks now and they are refusing to give me what I need. Being rude and very unhelpful. Today 11/07 the office "manager" actually used the same phrase "first of all" and it all made sense why the rest of the staff is so rude. I decided I will ask my new professional kind friendly doctor to run another test with a new neurologist because I can't with these people. I wish I knew some medical board or agency to report them...They are horrible. It's actually sad for the people who feel like they do t have a choice.

Avoid. I waited three. hours. for a basic primary care visit. Zero communication from the office…read morestaff, who all disappeared at one point. I could see them in a back office eating from big trays of takeout food. I was trying to work out an issue with my health insurance, had the insurer on the phone, signaled as much and was told "We're ON our BREAK. It'll be five minutes." Ten minutes later... When I finally got to see Dr. Daynedo (I wasn't sure who my appointment was even with), she asked me a bunch of questions I'd already answered on the intake form, complained about her sprained ankle, took five minutes to individually check off boxes for blood tests, and repeatedly warned me that I shouldn't smoke while taking birth control pills (I've never smoked in my life). She asked zero questions about my health, habits or concerns. My "physical" amounted to a desultory breast exam. She gave me zero guidance about birth control options. I ended up suggesting my own birth control pill prescription. I was then sent for an EKG (? Not usually part of a physical but okay... I insisted they check that it was covered by my insurance because it felt like test-loading). The sweet young nursing assistants weren't sure how to operate the equipment, which kept falling off. They ran the test three times and then I had to wait some more for the doctor to tell me, in broken heavily accented English, what I already know about my heart. There were no paper towels in the rest room. The walls had stains. I would put the facility and care quality at just slightly better than what I experienced in Ghana in 2003. THEN a week later I got a call at 5 pm on the Friday of a holiday weekend-- my test results were "abnormal" and the doctor wanted to see me. Oh HELL no. But talking to someone who can actually help me is proving all but impossible. So now I'm weighing whether I just wait until January to see a new provider and forget the test results and this whole experience. Never again. Nobody in the United States should be subjected to care this poor.