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    Brookes Floor Cover

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

    Services - Brookes Floor Cover

    Floor installation

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    Cheap Charlies Flooring

    Cheap Charlies Flooring

    (7 reviews)

    First time using Cheap Charlies Flooring. It was an amazing wonderful experience. Both Carla and…read moreRoss were incredibly helpful in providing important information to make the best decision for our flooring needs. Their willingness to provide samples to take to our home to see how they would look in our home was exactly what we needed to make the best decision for us. They were very patient and understanding in meeting our needs and answering questions. They provided the best value for the flooring we were seeking. Finally their installer T.N.T. Floor Covering Installers (Tommy) was above and beyond expectations in installing our flooring. Tommy comes in with a large team that professionally removed our previous flooring, move furniture and beautifully installed the new flooring. Not to mention they were one of the most courteous group of individuals we have ever had do work for us. I strongly recommend both of these for your flooring needs!

    We bought a new build home in Onslow County, NC. The Builder uses Cheap Charlies for their flooring…read moreneeds. We had a major issue with our LVP flooring because it was installed without a moisture barrier on the concrete slab. The floor began lifting within 1 year of us Closing on the house. We contacted Cheap Charlies with our issue. The only solution was to replace the entire 1st level floor. We also have steps leading to a room above our garage (FROG) with the same LVP flooring, however, the sub floor is wood which did not cause the LVP to fail. The Flooring manufacturer of the floor discontinued our exact floor. We and Cheap Charlies tried to match the original floor from another Manufacturer because our furniture, rugs, lamps, and other accessories were complimentary to the flooring (not a neutral color or pattern). We exhausted all options without success. We then decided, with Cheap Charlies help, to choose a neutral color and pattern LVP from the same original manufacturer. That left us with the stairs and FROG not being damaged and different flooring. We had been in the newly built home for less than 1.5 years, so two different floors were not acceptable to us. Cheap Charlies installed the newly chosen floor throughout our home, including the steps and FROG, with no upgrade or additional charge for the new floor. The installation team was courteous, professional, detailed and quick. We became friendly with the Family that owns and runs Cheap Charlies as they are truly good honest people. My wife and I would highly recommend Cheap Charlies for any new or replacement floor.

    Cortes Custom Flooring - After pictures-completed backsplash, countertops, new sink

    Cortes Custom Flooring

    (2 reviews)

    Customer-focused Excellence!…read more Our experience with Cortes Custom Floors has been seamless! From the day we walked through their doors, until they finished our project, they have been knowledgeable, courteous, helpful, and have gone out of their way to make our experience as positive as possible. We had a couple estimates in hand when we going to Cortes, assuming they would be much more expensive than the "big box" store that had did our job 12 years before. I was amazed to find that their prices were not only comparable, but their prices were much lower. I was able to not only get countertops, but a new sink and a backsplash for hundreds of dollars less! Erica set up a private appointment and opened up the store for me to help me pick out the perfect color backsplash to go with my new countertops. Tripp worked out the numbers over and over as I couldn't make up my mind. The technicians were respectful of my house and worked quickly and neatly. From start to finish, after I had selected my products, everything was installed in less than 2 weeks! I cannot say enough positive things about their communication with us. They were in contact with us from throughout every step of our remodel process. I recommend them highly for any kitchen or household remodel.

    We had flooring laid at our about a year ago by them. By sweeping, mopping etc we noticed some…read morecracking. My wife texted Mr Costa numerous time either to get no response at all or never a time that he would come look at the issues. After a couple months of this I got involved and told him we were tired of being lied to and it was obvious that he was going to do anything.. I also told him we would be contacting BBB. He said he didnt care about this area anymore because he had moved 2 hours away. (I have the text to prove it).Very very sorry customer service. PLEASE be aware this is how he treats customers after he gets paid.

    Blue Envelope Designs

    Blue Envelope Designs

    (1 review)

    Boo is fabulous! I always have a great experience working with her. She listens to what your…read moredesigns needs are and then her design wheels get turning in her head and she produces something that "wow's" you. She is friendly and is a truly gifted artist and creator. She has a gift at party planning, attention to details and creating an inspiring experience. Can't wait till another project/party comes up that I can use her creative brilliance for!

    From the owner: Blue Envelope Interior Designs, located near the east coast of NC, in the historic town of New…read moreBern, NC 28562, offers in-home and on-line interior design services to local and remote clients. I am Margaret Volney, Senior Interior Designer and I have the amazing job of specializing in making my clients' dreams come true through designing personalized design solutions. Through my design expertise, technology and a little bit of imagination, I create magical interior design solutions and experiences for each and every one of my clients. I present presentation boards to my clients, as visual aids, that serve to fully inform and highlight the details included in the proposed designs. Depending on each individual project, the boards may include 3-D Perspective Rendered Drawings, floor plan views, as well as virtual tours through their future space, illustrating proposed fabrics, flooring, cabinetry, countertops, faucets, fixtures, hardware, finishes, lighting, furnishings, draperies, artwork and accessories. Through a little imagination, these boards assist my clients in actually being able to visualize themselves being in the proposed space. My self-driven motivation to exceed my clients' expectations and my informal approach to design seamlessly relieves stress and anxiety from my clients; resulting in successful, personalized designs, delivered to my clients, one blue envelope at a time.

    Creative Flooring & Design - Hardwood to tile transition

    Creative Flooring & Design

    (2 reviews)

    Had a pipe break and planned to get hardwood floors refinished. They gave a reasonable quote…read more Rescheduled on me multiple times to actually begin the work. The work was to start in 2 months it didn't get started for 4 months. Told I could stay at home through the process initially. Then told I needed a hotel room. Ok! I can't be flexible. When the floors were done. They looked great! Unfortunately, they said they didn't realize I had a dog (he petted my dog every day) and tells me the floor finish used could possibly not hold up but "not to worry, if it got indented by the dogs nails just give him a call he would come back out and fix it.". Well, I have tons of dog finger nail indents and when I called to get it fixed the first girl told me to use bona mop refinish(uhm that's not going to keep this from happening) and the second time I called, I'm told there is no finish to keep hard wood floors from being indented by my dog. It can't be that no one who has hardwood floors doesn't have dogs. Time to shop for a new floor company.

    The absolute worst experience I've ever had. They took over 2000 dollars from us and kept…read morerescheduling when they'd come. Didn't give us an update until the day before which ended up not working for us, then told us they would be there on a Thursday June 4th , when we called to check that they had completely changed the date without our knowledge again and moved it to the following Friday. They finally come out after almost 3 weeks of phone tag and the tech gets here and smokes on my porch and brings that terrible smell into my home. I have asthma and so does my 7 year old. He was disrespectful and visibly upset by my telling him not to smoke. He lays the floor and then tells us that we'll just have to leave it over the weekend unfinished and undone because the moisture was too high. Although, we were told repeatedly he'd finish it in one day. ( this could have been prevented had he just delivered the wood a couple days prior like they said they would in the first place) This company completely lacked professionalism, organization, and customer service. Don't waste your money here.

    Brookes Floor Cover - flooring - Updated May 2026

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