Sucks! Rude staff and doctors just rush you out the room and dont take the time to listen to your…read morequestions and/or concerns!

Dr. Nathan Lamborne NPI number 172-0494537 No moral compass,…read moreNo Empathy, Dishonest, I am a DISABLED VETERAN with multiple tours I was referred to Nathan to help me control my pain from dr peters because I was told that he was a great doctor. I did multiple tours overseas for the United States military which I have had so many reconstructive surgeries and also a work related incident that I fell over 30 feet and had to have yet another surgery I received a dismissal letter when I returned from out of state for work stating he's not going to help me and I am not a patient anymore I did not receive a phone call. I did not receive any type of text no email no verbal warning no written warning no counseling nothing I notified his office of my absence for work due to the severe weather like tornadoes, flooding that we had in the months of march and April I even spoke with him in person when I saw him at my last appointment passing in the hallway and lamborn replied, just notify the office and you will be fine I have spoke with other patients in the waiting room and they have missed upwards of 5 to 6 random drug appointments and still are patience I have talked to people that have failed multiple drug tests and still are patient He is still treating. I have not failed a drug test or had any illegal substance in my system. He also falsely accuse me of running out of medicine early on the notice I received when I had to have oral surgery and he increased my dosage which In turn makes you run out sooner He clearly does not care about his patience. He clearly has no empathy no respect and breaks his own policy whenever it suits him I received a phone call from Nathan manager Ashley stating that they did reach out to me Via text and left me a voicemail which I never received due to the area I was in a tornado went through powerlines were down and cell towers were down For some reason, they cannot fathom this I always thought that doctors And nurses were patient advocates and actually had an understanding when their patient was helping the community Recover from such a tragic event Also speaking with Ashley the manager, she stated verbally that I was dismissed for failing a urine screen test Which I received a dismissal letter stating otherwise. So, it appears that she lied in order to cover their mistake. It sounds like to me The Office is Playing favorites and picking and choosing Who stays and who goes I have never been so disrespected in my life and treated like trash These are supposed to be the People that are helping me. I've dedicated 10+ years Keeping this country safe sacrificing my freedom and my body and also 5+ years keeping our community safe. After I posted my review A courtesy refill of a similar medication was sent to my pharmacy and that's when Ashley contacted me These medical professionals have left a horrible taste in my mouth from the lying, the deceptive behavior the manipulation of words and Not taking any ownership for their mistake The difference is if I did receive those messages that they supposedly sent, I wouldn't be writing my review for being wrongfully dismissed and terminated from this practice In closing the people that he is dismissed, negligently read the reviews and the bad reviews. A lot of them stated there has been so much communication problems, wrongful discharges, people older than me and younger than me there seems to be a common denominator in all of these reviews 5/13/25 Furthermore, I received a very threatening Angry text message from ASHLEY AlEXANDER the manager stating that I was Harassing when all I did was ask for my records and pointed out that I was right from a review that was left I will be reporting Nathan Lamborne, as well as Ashley Alexander to the BBB as well as writing a formal complaint grievance to the Kentucky medical board composed the lies the accusations and the wrongful dismissal of myself self and many others suffered from their malpractice and the lack of patient care they made a mistake and now I'm paying for it

Louisville Bone & Joint Specialists, PSC is a conveniently located orthopedic office on the first…read morefloor of the 4001 Kresge Way building directly across from Baptist Hospital. I think there are at least eight doctors that are in this practice with a variety of orthopedic specialties. Additionally there's an excellent group of x-ray technicians that very capably take your needed x-rays at the time of your doctor appointment. They are instantly ready to be viewed by your doctor. The patient alone is escorted in for x-rays and then returned to the waiting room for anyone that may be accompanying you to your doctor appointment. There are a variety of chairs in the waiting room including some tall seats to make all patients comfortable while waiting for your appointment. The front office staff are quite efficient and if you do the pre-registration on your cell phone prior to your appointment you will only have one page to sign. You may be caught off guard when you walk in and see so many patients waiting but don't panic. There is more than one doctor seeing them all and some are there just to get an injection that doesn't take much of the doctor's time. I can't exclaim enough with how happy I am with this practice and specifically with my physician Dr. Reid Brown. If you need a Knee Replacement, Hip Replacement or Pelvic surgery he is the one to see! Five stars all the way from start to finish when other doctor's did not think there was an option for my condition.

I have been treated by three current and past surgeons in Louisville Bone & Joint's Practice. In…read moreeach case, the surgery was successful and I received excellent care. I have referred other people to the doctors in that practice.

Hard to review a place when they will not return your calls or text messages. My previous…read moreorthopedic surgeon relocated at with this new group but it was impossible to reach him or anyone for that matter. I tried multiple times over a week period, I did finally reach someone but the message I left was in vain (never returned). So I decided to go back to his original group (Louisville Bone and Joint0 where my call was received within 30 seconds of hold time. I have an appointment next week. If the physician is half as attentive as the support staff, I am in goods hands.

I had a total knee replacement performed by Dr. Reed Brown. The surgery process went without a…read morehitch and my recovery is going very well now that I am three months in. I'd also like to add that his staff is phenomenal at the Institute, especially Hollis Edwards, who is my nurse practitioner. She has made my recovery and improvement much smoother and more efficient

I've been a patient here for over a year and just discovered I never wrote a review. How can that…read morebe for such a five star experience! I was referred by a spine surgeon that knew surgery was not an option for me. The doctor that had ordered an MRI of my back said I should NEVER consider spine surgery. When I first arrived at this practice over a year ago the PA Shaun Nicole Wright had reviewed my MRI. After an exam she determined I was definitely a candidate for a spinal injection. Since I have numerous issues with my back she let me choose which area was of highest priority to me for treatment. She warned me that whatever I chose would be the only injection for at least three months. When I indicated lower spine she was a little surprised but then on manual pressure examination she agreed. At the end of the first visit I stopped at the office for surgical scheduling for an SI Injection. After the 1st injection I am sold and have recommended to others to skip major surgery and consider cortisone injections. In the past year I have remained in the kind care of PA Shaun Wright. She herself is fabulous, thorough, and well informed. Last November when I needed a repeat of the SI injection she knew the surgeon was going on maternity leave. While I sat in the exam room she reached out first hand to the surgeon to see if I could be squeaked in. The surgeon, Dr Bauer agreed to do my injection in the office the following week since space in the Surgical Center was not available. Not many doctors would be thar accommodating. I have remained a loyal patient since the beginning and go every three months for reevaluation. The injections are so successful that I can go much longer than the three month required interval. Thanks for a true FIVE STAR EXPERIENCE !

I have been a patient with Baptist Pain Management for several years. I love my Dr and APRN. They…read moreare always so supportive. Today I arrived to my appointment 8 minutes late. I honestly thought my appointment was at 9:30. Turns out my appointment was at 9:20. While checking in I was told that I might not be seen due to being late, to have a seat, and she would check to see if I could still be seen. To my surprise the "15 minute late" policy that I found online is not current. The new policy is "5 minute late". I understand that they are busy and have a schedule to keep up with. My issue is, as a patient, when I have an appointment, a block is scheduled off for me. On average a patient is scheduled for a 15-20 minute block. If I am 8 minutes late, and the next patient is already being seen in my scheduled block, why not see me in their scheduled block?? Not to mention how many times I have sat waiting to be seen way past my scheduled appointment time. If the patient cannot be more than 5 minutes late, then the patient should not have to wait more then 5 minutes past their appointment time to be seen. What's goes for one, goes for all. Yes I should have doubled checked my appointment time. Yes I should have arrived earlier. Yes this was also the first time I have been late for an appointment. My being late is not a habit. It was an honest mistake. Just know DONT BE MORE THAN 5 MINUTES LATE

I would recommend this amazing Doctor and his staff to anyone . Their great and friendly makes you…read morefeel at home .

I know this flies in the face of the seemingly endless 5 star reviews elsewhere, but the office…read morestaff is either woefully understaffed or incompetent. I am in constant significant back pain with a herniated disc, and I was referred to Dr. Vermuri to get an epidural injection ASAP. Meeting with Dr. Vermuri went fine and he said to schedule an epidural with his staff. I was told by his staff when checking out that I would hear back from the scheduling person within one to two days. After three days I called to find out when my epidural was scheduled for since I had not heard anything. I was told by someone named Amy that it is typically a week or more before an appointment can even be scheduled, and that they were currently running three weeks out AFTER you were scheduled. When I asked why in the world it takes a week to even get a procedure scheduled, I was told "the only person that schedules epidurals is Heidi, and she can take a week or more to schedule a procedure since she multitasks like the rest of us and has many other duties beside scheduling." So, I am in constant stabbing pain and at the mercy of a single multitasking "when she can get around to it" scheduler to even get on the books. That is one star. Appalling.

Dr Brown done both of my total knee replacements. His care, knowledge went above and beyond…read moreanything I could imagine . His team was amazing and the office staff was amazing. I never imagined I would have the mobility that I have now. I have no regrets and I HIGHLY recommend Dr. Reid Brown.

Had scheduled check ups always waited complained about my knee it was not right told to wait 6…read moremonths then a year. On my year appointment after on hour and 20 minutes I left.

The best. The whole staff is friendly and professional. From the office staff to the clinical staff…read morethey care about your health and make sure my knees are well taken care of. Dr. Samual Carter is an outstanding Orthopedic Specialist and discussed everything in detail.

I had FAI but it was mostly asymptomatic but was starting to give me some problems. My hip joint…read morewas in good shape. I wanted Dr Carter to just remove the cam fai part and stay out of the hip but he said he needed to get into the joint. I asked him if there was a chance this could make my hip worse and he said no that the surgery should not make my hip worse. On the day of the surgery I told Dr Carter that my hip had been feeling well. After the surgery he told my girlfriend that I would need a hip replacement. Dr Carter did not see me after the surgery and I was not able to see him until about 3 months after the surgery. There was a problem with my appointment after the surgery. When I went to the office there was no one there who could take my stitches out so I removed the stitches myself. Dr Carter never told me that there was a chance the surgery could make my hip worse. He did say that results were not as good at my age but that's it. Also Dr Carter did not require me to get an arthogram of my hip. I only got a regular MRI. I have had about 4 surgeries on my other hip and all the surgeons saw me after surgery and then about 3 days later. And all previous surgeries required a hip arthogram. Also the other surgeries were all good results for my hip. I have more pain and disability with my hip now than before the surgery. This was my first surgery on this other hip. I made a very bad decision to get surgery from Dr Carter and wish I had not. Now I will need a hip replacement because of this surgery. I had no idea this was possible and am quite unhappy about it. I do not recommend Dr Carter.

My husband and i have both seen Dr. Dripchak in the past few months, actually my husband had an…read moreappointment today in the Valley Station office. He is an orthopedic doc and I'm pretty sure specializes in feet and knees. I have a bone spur on my heel and husband has an achey knee. He is a kind, knowledgeable surgeon who was not eagar to cut on either one of us, for which we are grateful. Offce staff were polite and efficient. We signed in, medical history taken, saw the doc, had an xray, saw doc to get results of xray and treatment plan all within 30 minutes.i highly recommend this surgeon who treated us with respect, has a sense of humor, lustened to our symptoms, provided a treatment plan and informed us of next steps if needed.