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    Bronze Bitt

    5.0 (1 review)
    Open Open 24 hours

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    Boat repair

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    3 months ago

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    Mike S.

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    Gulf Coast Complete Marine Service

    Gulf Coast Complete Marine Service

    (8 reviews)

    I brought my boat to Gulf Coast Marine in March of 2024 to get an oil leak fix and the tune…read moreadjusted at the recommendation of my engine builder. After discussions with David he advised he hoped to have the oil leak fixed in 2 weeks and would then start on the tune. He ended up taking until July to get the oil leak fixed. I would never hear from him and it got to I would phone every day to speak with him to be told he would call me back and he never would. About every 6 weeks I would catch him on the phone and he would advise he had to get his big money customers to Desert Storm, Outlaw Shootout, or some other event and then he would get back to my boat. The fact that I like to use my boat as well was lost on him apparently. After July 4th he started on the tune and again I would never hear from him minus the usual having to get people to other boating events. I ended up getting my engine builder to call David to get him moving and that helped. David would work on the tune but could not get it right. I ended up getting advised that the boat was fine except for the tune and to take it to a tuner. When I picked the boat up( in March of 2025) it was disgusting, covered in mildew, my swim steps were damaged where David had not checked my outdrive when he raised it, my passenger seat was torn, and there was a ton of corrosion. David's response to this was "there's salt in the air." I ended up taking the boat to a tuner only to discover that the issue was a fuse, apparently fuses are beyond David and his staff capabilities. In summary if you want to always to be shuffled behind people, never get updates on your project, and your boat neglected, by all means go see David Whelan at Gulf Coast Complete Marine(if you do take your boat here tell him your going to Desert Storm, LOTO or Key West and he may work on your boat). My receipt asked me to leave a review so here it is. In summary this is the worst business I've ever dealt with in any industry.

    highly recommended to anyone! David and his staff have worked overtime to make sure I met deadlines…read morefor out of town boating events. More than once they have saved my butt to make sure I could still attend. 10 star review here!!!!

    Yacht Equipment Service Centers LLC

    Yacht Equipment Service Centers LLC

    (6 reviews)

    I have used YES for numerous years. They have always been very helpful. They also stock some hard…read moreto get filters for Yanmar, Westerbeke and Spectra.

    I received a "cold call" email from a guy named Jonathan on April 17th asking me about work I may…read moreneed done on my boat. I told him that I did in fact have a few projects I wanted to get taken care before my wedding on the 16th of May so I could take the boat out after the wedding, and I gave him a few items I needed done. We exchanged a few emails between the 17th and the 20th. On the 20th he emailed me saying "My schedule's super fluid so reach out on my cell at your convenience to discuss the overall. I look forward to it." So, as he requested, I reached out by cell 2 times on the 21st, then again on the 24th. After 3 attempts, I followed up with an email on May 1st to no avail. I was ultimately unable to get him to respond. On May 13th I was finally able to get somebody on the phone, though it was not Jonathan. This person told me she would get on it and see what we could do to resolve the issue. I later got a quote for the work requested, and despite it being a bit high, I was willing to pay a little more if I can get the work done quickly. The same nice young lady gave me a call back and said that unfortunately they would not be able to do anything for a couple of weeks due to many jobs ahead of me. This left me no choice but to face the fact that my plans for taking my boat out this weekend were not happening. I am unclear why they dragged this on. If they had just told me up front that they could not get to it, or that they had better things to do, I would have gladly took my business elsewhere. It seems my money does not spend as well at Y.E.S. as it does at other businesses. Oh well, Brian at Stix N' Rig'n got me taken care of and gave me better pricing anyways.

    Bronze Bitt - boatrepair - Updated May 2026

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