Great local shop , the new owner is a genuinely great guy . Every one is very knowledgeable and…read morewilling to help , or just talk about the hobby(s). Huge new selection and all competitively priced . For any one that had a bad experience in the past just know this place has truly done a full 360 for the best.

Went in to look around after a friend recommended them. While it's a decent drive it was worth it…read more Friendly staff here unlike D&L. Took time to show me a few handguns I wanted to see and give me prices

Good service and friendly staff ! Nice Experience ! Very…read moreKnowledgeable staff ! Would definitely recommend a visit to the store !

Purchased several firearms here. Good prices, knowledgeable staff. Good selection of used and…read moreunusual firearms.

Good staff good selection highly recommend shopping here best ammo prices around for sureread more

SCAM SELLER DO NOT BUY HERE!!! Bought 2 guns from them and apparently they made an error on their…read moreend and only charged me for 1. I got a call a week later left for the wrong name, and when I asked them what it was about Jason was extremely rude and threatened to call the police if I did not send them money for THEIR MISTAKE (completely illegal in MA btw) Their scare tactics worked and I ended up sending 500 bucks over the phone. DO NOT SHOP HERE if you are looking for a hassle free purchase and normal staff that won't flip out on you for no reason and make threats over the phone

Will never come here again. Would give zero stars if I could. Sells cheap ammunition and considers…read moreit "high quality" shoot some rounds out of my AR-15 that I purchased here and a shell literally split in half inside the weapon. Now it's shooting sparks out of the ejection port. My weapon has never had a malfunction in its life until that round. I'm not new to shooting and I've never seen that happen in my life.

From the owner: we specialize in hard to find firearms and collectibles also buy and sell new firearms. we buy gold…read more& silver and antiques

Great place! Trained stuff and plenty of options to stay on top of your game…read more Nice shop and knowledgable people there.

Took a firearm class with Chris and was very satisfied. The class was educational and Chris made…read morethe class very engaging. Highly recommended.

Expensive to shoot at their range at $30 per day or $300.00 for a year membership. (Join a normal…read moresporting club instead of this place, better social environment). Staff is not customer friendly. Prices are ridiculously high, even compared to a Cabela's !

After getting my LTC in Sept., I was looking for awhile for an EDC that was right for me. I went to…read moreseveral gun shops in MA and I always felt like they were pushing me one way or another despite what I was specifically interested in. That is until I stopped in to the Worcester Gun Parlor. I was greeted by Bob Moquin and shown several options in the exact gun I was looking for. He was very helpful and knowledgable and most of all did not pressure me in any way. He gave me several options from different manufactures and calibers of the size gun I was looking for and showed me the pro vs cons of each. He assisted me through the entire process of buying my first handgun and I am now a loyal customer! Thank you Bob for helping me get my Springfield Ronin EMP. I love it !!

Great service! Vinny is excellent. Did a really nice trigger job for me and repaired my 30-30…read morelever action. 5-stars!

I love this business! Lots to choose from and top of the line in fixing my bang bangs to my…read morespecification.

Based off many personal recommendations, came here for my first purchase and came away impressed…read more It's a family run business that's been in the area for a long time, and it's stayed in the family. The guys behind the counter are very professional, knowledgeable, and welcoming to everyone walking through the front door. I've been to smaller shops and larger ones; I'd say that there's a good chance they can steer a customer in the right direction with stock on-hand, and absolutely will order from their distributor anything they don't. There's also a selection of used (yellow tag) items for sale, as well as consignment items (green tag) for sale as well. Like most gun store owners, they're a bit wary of new customers coming through the door, but after you get to know them, they will absolutely be there for you with any advice and help to make sure you're satisfied and safe. Really appreciate having a store like this, unlike some others in Connecticut that make you feel like you're doing them a favor being a customer. No range on the premises, there are some nearby such as Wolf's (which gets my thumbs up) where you can try out before you buy.

Poured are very knowledgeable. Bought my first two guns here. You can buy new or used guns here.read more

As a soon to be, first time gun owner, I cannot say enough about Pinnacle Firearms. Should have…read moregone there first. Everyone was friendly from the minute I walked in and Customer Service throughout my visit was exceptional! Dennis, the owner introduced himself and Israel could not have done more for me. He answered all my questions and concerns without condescension. He explained the services they provide and he took the time to show me pistols that I was interested in and some education as well. There was no steering me towards any one product and no pressure at all to commit. I left feeling empowered and will definitely be going back to purchase my first firearm from Pinnacle. Thank You!

Have purchased and participated in classes with Pinnacle Firearms and always have a had a great…read moreexperience. Highly Recommend!

My first time here today (2/5/22), won't be my last time! I found the inventory to be quite good…read moreand was happy that the staff who were willingness to take the time to answer my many questions and show me the varying types of guns I was interested.

Authorized Glock And Colt Dealer. Installed My Trijicon…read moreNight Sights On My Glock 24C Pistol. Very Knowledgable Gun Shop Owner. Bullseye Has Been Selling Guns For Over 30 Years. I Have Been A Customer Since 1988 (senior in high school).