I run from Denver to Midland every day. On my latest trip I needed to find a radiator cap for my…read moreKenworth W900. I decided to call ahead to make sure it was in stock. The guy on the phone was helpful and held the part for me. Odessa is just a hop, skip and a jump from Midland, so I didn't give it a thought on their location. Unfortunately, this is the only dealer that is located completely off the beaten path than the other dealers in Odessa. Not only was it way west of Odessa, it also was a pain in the butt to get to. The adress says its on the service road of I-20, but you have to cross over yet another highway, railroad tracks, just to get to their facility, which stands alone, not close to anything else. The parts and shop are very nice, but not very convenient for me. If your truck is needing service, they have a very nice driver lounge, which is a good thing because there is absolutely nothing else around there to keep u busy while ur truck is being serviced. Pack a lunch if planning on visiting this location.

This place sucks. They charged me over $1300 to do a LOF service on my truck. They are a rip…read moreoff!!! Do not give them your business!!! I'll never do business with them again!! They deserve a negative 10 stars as far as I'm concerned.

I cannot imagine a better experience dealing with a Freightliner Service Center, which I've done a…read morecouple times in the past. Our Freightliner Custom Chassis Viper display quit working four days before Christmas as we were traveling across the country to be with our kids in Denver for the holiday. This shop told us to come by, but naturally made no promises. After about an hour wait, our technician Brian was able to quickly diagnosis that the entire module had failed and needed to be ordered and replaced. My stress level went through the roof as I began to worry about making it to Christmas. We discussed the issue with the Service Manager David, who compassionately loaned us a test unit that would enable our travel with the stipulation that we had to return to Odessa to get the ordered part swapped into to our dash. We returned to Odessa today, and were in-and-out with a fully functioning Viper display within two hours. That's AMAZING! I don't know what someone else experienced at this location, but I cannot say more about the professionalism, service and support my wife and I received. Top notch!! If only we lived anywhere near Odessa, we'd be customers for life.

This place opened at 8am I got there at 8:30am because I had a code on my truck and wanted to plug…read morecomputer up to see what the problem was, that only takes every bit of 5 minutes. The customer service sucked when I asked can they check out my truck. I understand if your a week behind on repairs but just to plug computer in and check codes is all I asked for them she said it will be a few hours before they can check it, I said ok well what's a few hours I have a pick up schedule at 3pm remember it's 8:30am she said I don't know maybe we can check it before 3pm. Like wow, it's like soon as I walked in the door no matter what I wanted her answer was basically " hey buddy I don't care what you want but get out and we will get to you when we feel like it, still not gone fix it but get out." Only lady in customer service. She suck.

I was interested in purchasing a Semi truck from this dealership and initially had a good…read moreexperience with one of the employees, who was professional, respectful, and helpful throughout the process. Unfortunately, my experience with another employee (Emilio) was the complete opposite. During our interaction, he directed a racial slur at me and called me the N-word. That behavior was completely unacceptable, unprofessional, and made me decide not to do business here.

Do not use or do business with this company. My driver delivered the five trucks to their delivery…read moreaddress. Took over a week and a half to be paid. We have yet to be paid for our fee. DO NOT USE

Great experience at Rush Truck Center! The front counter staff is incredibly knowledgeable and…read morehelpful they actually know their stuff and don't just guess. The warehouse customer service was just as impressive: fast, friendly, and professional. It's refreshing to deal with a team that clearly cares about doing things right. Definitely recommend this location.

DO NOT GO HERE. Very unprofessional and rude. You go out your way to trust big commercial…read morebusinesses like this one and end up getting screwed more than local shops!

Great customer service - on time - reliable - did what they said and stood by it. I would…read moredefinitely recommend.

From the owner: At Wood Motor Co., we do things differently. We start with a selection of immaculate, high-quality…read morevehicles that range from pickup trucks to sports cars, and add in personalized service from a team of experts committed to building a long-term relationship with you. The result is a car buying experience that's simple, straightforward, and yes, even enjoyable. With our wide selection of vehicles, including rare and specialty cars, we're sure to find the right one for you. But if we don't have what you're looking for, just tell us what that special ride is and we'll track it down for you. And our bright, vibrant office and unique decor will make signing those documents for your new vehicle all the more memorable.