I have gone here for my child. They called at 3:30pm the day before my scheduled appointment to…read morecancel. When I asked Why they said the doctor wants her to see someone else in the practice, even though they reviewed her chart prior to scheduling. When I advised them that is was not okay to call less than 24 hours before to cancel and I had taken off time to come in, they told me they would call me back. She called me back and rescheduled for the same exact day just an hour later with the same exact provider and ignored when I asked with the same provider? I thought he couldn't see my child. I went to the appointment they were not clear, they told me we would come back for a hearing exam, come to find out I had to go elsewhere and they put in a referral but failed to disclose that with me. I went elsewhere got testing and results. 3 weeks later I get a text messaging say I have an upcoming appointment. I tried to call, left voicemails with no call back. Come to find out they scheduled a follow up but never called and told me I had an appointment or consulted me on dates and times. When I called, they told me it for to go over results which I already had, the lady just said sorry the girl who scheduled it said she spoke to you. She didn't but all good. Needless to say, I will take my child anywhere else but here for care. Never have I dealt with a doctor office that has such a lack of communication and a lack of care for their patients.

Absolutely awful. I got a referral and they told me that they took alliance Medicaid. I went into…read morethe office for the appointment, provided my ALLIANCE MEDICAID CARD, and WAS TAKEN BACK TO A ROOM and seen by a doctor for 2 minutes. Then they proceeded to tell me that they don't accept my insurance and that I owe them $200. I told them I wasn't paying it. 2 months later I get a bill for $425 from them. They cannot provide me a receipt with a breakdown of services provided. I'm in the process of disputing it and getting an attorney.

Omg- they do NOT know how to schedule. We waited over 45 minutes for our appointment before we…read morewalked out and there was still 1 patient ahead of us!!! And the front desk staff was incredibly rude anytime we asked for an update. Seriously, if you don't get the first appointment of the day (8am), go elsewhere.

I had an appointment scheduled for August 6, 2026, but the day prior, I received a call informing…read moreme that it had been canceled. Consequently, I was unable to reschedule until September 14, 2026. However, on the preceding Friday, September 11, 2026, the office contacted me again to cancel this appointment as well. It is unprecedented for a medical facility to cancel two appointments due to circumstances beyond the patient's control, and this level of unprofessionalism is simply unacceptable. This level of unprofessionalism is unacceptable, and I have never experienced such disregard for patient care. Consequently, I am unwilling to entrust my medical needs to an establishment that demonstrates such a lack of respect for its patients. The inability to provide a review on the care and treatment I received is frustrating, as I have not even been able to access their services. My urgent medical needs remain unaddressed, leaving me with a profound sense of disappointment. Consequently, I am now compelled to travel from Greenville to Raleigh to obtain the necessary care that this facility was unable to offer. I strongly advise against seeking treatment at Eastern Carolina ENT if you value respectful care.

Had to wait 2 hours after driving an hour to see Dr. Brechtelsbaur. He offered no apology and was…read morerather rude with my elderly father. Will definitely choose another Dr.

Carolina Otolaryngology Consultants, PA is Rocky Mount's only office where they have 4 board…read morecertified otolaryngologists, including myself who is a pediatric ENT specialist. We have the ability to do comprehensive ENT exams, CT scans, hearing tests, allergy tests, and hearing aids. We do our operations mainly out of Nash Day Hospital but also have offices in Rocky Mount and Roanoke Rapids. For more information about our office, check out our new website which is being built. www.tubesntonsils.com

I can't say enough good things about this office. First of all, I thank God for putting people in…read moremy path just like this staff. I was helped by several staff members starting with the receptionist which welcomed me and acknowledged me when I walked into the building and that is a big plus to me to be recognized and not ignored. Latonya, Tameka, Jesika and Julia are some of the staff that made my visit there enjoyable. These ladies are a prime example of good customer service at its best. I appreciate every one of you. Brittney Wurst, PA is a perfect example of delivering awesome customer service and she helped me so much by helping me to have the confidence and trust so that I could get through these visits to the office. She was always so informative, so professional and kind. I really appreciate her. And now, Dr. Amy Stinson, words cannot express how much I appreciate you taking very good care of me during and after surgery. I didn't know what to expect, I was really concerned because I had no idea that the nodule had grown so large. You sit me down and you went over everything with me and why it was important to get it removed. You put me at ease with your knowledge, your expertise and your ability to deliver the detailed message to me in a way that helped me to calm down and know that I was going to be just fine. I felt very comfortable with you and your staff. I would recommend you to anyone that need your expertise and your abilities. I appreciate all of you and pray God's blessings upon you. One Happy Patient Jacqueline Parker Rocky Mount, NC

Fast, friendly and thorough service. Very professional and knowledgeable. Definitely recommend.read more

Great experience with Dr. Michalowicz. He went above and beyond with my care. He not only had great…read moretechnical skills but also good bedside manner and helped assuage my concerns.

This facility will schedule you for a time, send you a paper confirmation, then when you get there…read more15 min early and wait 45+ min to finally walk up and ask about your appointment they tell you that you were scheduled for a different time. When you show them the paper confirmation they look at you like you're stupid. Don't bother going here unless you have no other option. Had I have known how they operate I would have canceled my appointment. They don't care about wasting your time.

Awesome place. I have never had any issues with any appointments or any of the staff. Staff is…read morealways friendly and eager to help.

To be fair, I can't speak to their care at all having never even become a patient. But the Trump…read morealtar when you first walk in was extremely alarming to see. I prefer my healthcare to at least pretend to be unbiased.