Went to LHOA for a broken ankle 12 hours after an ER visit w/x-ray. They did a 2 minute look and…read moreout the door, and the tech comes in an says more x-rays. OK. More x-rays. Then they fitted me for a boot and gave us one that was L for my XS-size foot. Charged me $550 for the boot. Later, at home, and suffering with this anchor on my leg, I looked up replacement boots on Amazon. There is the exact same boot for $69 shipped. So, $481 markup over the Amazon price. That's a 700% markup. You tell me if that's right. So I buy the proper XS-size from Amazon and when I went for my checkup a week later, I tried to return the original boot, telling them that it was misfitted as a L size for my XS leg and it was causing extreme pain and it was their fault. They told me too bad, no refunds. Went through 2 clerks barfing the same predatory nonsense before the office manager came in to tell me to go pound sand. Imagine having a job where your role is to steal from people. So by all means, do go to LHOA if you want MDs that put profit over people. Also, while I was there, Dr. W yelled at 3 techs in the room across from me, telling them, "I have 3 rooms empty, go fill 'em". Because, you know, can't let that money train idle. And finally, when I went to another ortho, Dr. Penny in Torrington, he found that the inside of my tibia had a fracture that LHOA missed. I guess that second and third set of films weren't enough to catch their attention while they were counting their money. But they sure were right on it when it came to jacking me for $481 over the price of that giant boot that we donated to the VA because I heard that Sasquatch was an honorable veteran. LHOA is warehouse medicine at a concierge price. Go see Dr. Penny at Charlotte and see what kind, competent, and human-centered medicine is all about instead of getting treated my MDs who see patients first as profit (gouging) centers. Unbelievable. It's not just insurers ruining medicine.

Dr Wisch and staff are fantastic! Bristol office and the Torrington office have been great!…read moreHighly recommend if you need a great orthopedic Doctor!!

3:20 appointment at 10 Birdseye in Farmington and it's after 5:00 and still haven't seen the Dr…read more Very rude. Dr finally came in 5:15 and was very soft spoken and nice. He apologized for being late but 2 hours is over the top late! If he wasn't so nice he'd get 1star!!

Dr. Kennon was recommended to me by my long-time physical therapist, who has practiced in the…read moreHartford area for several decades. He was also recommended by a knowledgeable friend. In 2014 he did my left hip, in 2019 my right hip and in 2020 my right knee. All were total replacements. I could not be happier with each result and recommend him unconditionally. All of my surgeries were at the CJRI at St. Francis Hospital in Hartford. While there I talked to several nurses and PT's. All agreed he was one of the top 2 or 3 orthopedic surgeons doing hips and knees in the area. He appears to do a very large number of hips and knees which is one of the things one wants in an orthopedist doing such procedures. My experience, and theirs, was that he combines an excellent surgical technique with a warm bedside manner, spending as much time answering questions and explaining all options and answering questions. I also found all the group's staff to be exceptional, from the PA's to the surgical schedulers. I cannot recommend Dr. Kennon more highly.

I had my first hip replacement in August 2025 and my second in November 2025…read more I cannot say enough positive things about Dr. Robert Kennon and his team. From my very first consultation through my hip replacement surgery and recovery, Dr. Kennon demonstrated exceptional skill, professionalism, and compassion. He took the time to explain every step of the process, clearly answered all of my questions with patience, and made me feel confident and cared for. Both surgeries went very smoothly, and my recovery has been remarkable--I'm walking more comfortably and regaining mobility. Dr. Kennon's expertise and warm, reassuring manner made a difficult experience much easier. I am deeply grateful for his dedication and for the outstanding care I received from him, his staff, and the care givers at Mid-State Medical Center in Meriden. The hospital staff was amazing! If you are considering hip replacement surgery, I strongly recommend Dr. Kennon.

Dr. Kennon performed hip surgery on me several weeks ago. At all times he was caring, considerate…read moreand very aware of my needs. He is a highly skilled surgeon and I couldn't be happier with my results: walking 2 hours after surgery and living my former full life shortly after that. I highly recommend Dr. Kennon to anyone considering hip surgery.

The front staff personnel sent all forms prior to the appointment for convenience. The X-ray…read moretechnician was very accommodating and explained all procedures. The doctor was very helpful to explain the diagnosis and treatment along with a follow-up appointment scheduled with the very personable front desk office manager. Terrific experience l!!

I have recommended Dr Hakim Zagar to many colleagues. She has yet to disappoint anyone with whom I…read morehave spoken. Her office is efficient, pleasant and well-run. I have yet to wait more than 5 minutes to be seen and appointments are not difficult to get. Dr Hakim herself is personable, attentive and sympathetic yet not a pushover. Her treatments always start at the conservative end of the spectrum, moving only toward more invasive options after all other avenues have been truly exhausted. Her bedside manner is excellent and she not only listens to but hears what her patients are saying. I recommend her without any reservations whatsoever.

Dr. Kennon is a competent compassionate surgeon. He gave me a new hip with no difficulty, answered…read moreall questions along the way and took time to explain what to expect. A true gentleman, he made the entire process smooth and successful. Best surgeon ever.

Dr. Robert Kennon is a fabulous orthopedic surgeon! His technical skills and warm personality make…read morea winning combination. Dr. Kennon performed 2 total knee replacements on me within 1 year and my results are great. Dr. Kennon utilizes a carefully planned, effective pain control regimen and is meticulous in his efforts to prevent complications like infections and blood clots post surgery. He came highly recommended to me and I recommend him without reservation as well! Mary K. Totten I

I highly recommend Dr. Megan Wolf as an orthopedic surgeon. Her expertise, skills, patience and…read morewarmth are remarkable. I have so much respect and gratitude for Dr. Wolf. During the treatment my injury, I was able to use my shoulder much sooner than I thought and was in less pain and discomfort than anticipated. The entire staff is professional, helpful and friendly. I never waited more than a few minutes for any of my appointments, including physical therapy. Geoffrey Russell, PT CSCS is so knowledgeable. He and his team are fantastic. They started me out nice and easy and made sure I was doing my exercises correctly, I appreciate their patience. My shoulder was strong in no time. I felt extremely confident and comfortable in their care and would highly recommend Dr. Wolf and Geoffrey Russell PT.

Unfortunately all this place did was waste our time to collect insurance money. My daughters care…read morehere was extremely mishandled. I'd suggest going right to UCONN/YALE/CHILDREN'S because after they bill your insurance, that's what they will tell you. They didn't help us get an appointment for an MRI, or follow up care with Children's. Avoid the headache of this practice all together.

They took us right in with no wait time at all. They were…read morecaring and kind. X-rays were done and read. We got the results and we're sent on our way with instructions. Could not have been a better visit!

Orthopedic Associates treat patients like animals on a factory farm - there is no hiding that the…read moremain goal here is profit rather than ensuring care meets the needs and standards expected by patients. In an "hour-long" appointment I was lucky to get 2 minutes of face time with the doctor, who didn't seem particularly interested, just wanted to move on to the next patient. To add to the profit-drive factory farm feel, OAH (and OASC, which, somehow, is a completely separate entity from OAH - although of course they don't explain that to you) have extraordinarily opaque billing practices: In the 2 months since my surgery I have received bills for hundreds of dollars from at least 4 separate "companies" and counting. Along with assorted smaller bills. Follow up care has been disappointing - again, essentially zero time with the doctor (Dr. Stephen Davis) and, instead of referring me to PT or giving me exercises to do, Dr. Davis told me to look up exercises on YouTube. Not really the medical expertise I am looking for, or paying for to be honest. The only good thing is that the Orthopedic Associates Surgery Center is a beautiful facility. The OAH offices (Plainville, etc.) are your typical doctors offices, nothing special, if anything a little more worn and dated than I expected. In all, would not recommend unless they are your only option.

Dr. Chiappetta is cool. He zips around thaoffice handling tons of patients in a short time, yet…read moreyou feel like he gives you the time and attention you need while you are there. I have had to wait a bit to be seen for an appointment, but that was becuase of the rush of weekend warriors who all broke something and needed mending on Monday morning (myself included). Nursing staff is pleasant and theoffice is clean and bright.

Had 3;20 appointment in his Farmington location. It's after 5:00 and we haven't seen him yet. He…read moremight be very skilled but it's rude keeping patients waiting 2 hours! Dr finally came in and was very soft spoken and polite. Have a fairly good consultation with x-Ray review. He's not affiliated with any of the Hartford area hospitals which is odd - just an outpatient facility by St Francis and then a hospital in Meriden, CT. He apologized for being late and was sweet otherwise 1 star!

Before the hip surgery I was pained to walk/limp a 1/4 mile. Dr. Keggi's care (Birmingham hip…read moreresurfacing) was transformative, allowing me to return to all activities such as running and hiking that has included some challenging mountain climbs. I feel decades younger and am pain free. Aftercare in the subsequent five years has been fabulous. Dr. Keggi effectively diagnosed a hip problem that was nerve related (and nothing to do with my hip implant which continues to function perfectly). Even before Covid changed options for care delivery, Dr. Keggi and his team accommodated virtual visits (saving me a drive of 450 miles round trip), where other providers, who I considered, were rigidly expecting in-office visits. Original 2018 review: Recently had Birmingham hip resurfacing done by Dr. John Keggi at St Francis Hospital. Dr. Keggi, his office staff and all the staff, from Admission through discharge were, without exception, outstanding. In particular, they were organized, professional, polite, precise and clearly explained all the steps in the process.