Don't be fooled by the poor reviews, this place is great…read more To those who said it's derelict or shabby--it's a Victorian era home, you guys. It's from the 1800s and it's in amazing condition considering that age. If you don't want all that goes with staying in a cool historical building, get a room at the Hilton and call it a day. Okay, rant over. Now the good stuff. We stayed in the veranda suite for a long weekend and it was WONDERFUL. The room is lined almost entirely in bookcases with cool old books to be perused and enjoyed. Upon check-in the man who greeted us and provided our key was the sweetest of guys and the rest of the weekend we were left in peace. No intrusive keepers here! We were greeted by a small basket of fresh local apples when we arrived and while it's a small gesture, it was well appreciated (there was a rosy apple with pink flesh in the mix that I'm newly obsessed with). There was a coffee/tea station outside our room, wine glasses to be used at our leisure, silverware, fridges in the room and outside of it for our restaurant leftovers, and a wet bar in the room itself. Amenities were few but thoughtful. And honestly I appreciated not having a ton of unnecessary bells and whistles. Ultimate highlight besides the cool library vibe: THE VIEW. the room comes with its own private porch with table, chairs, and porch swing where you can look right out onto Lake Geneva. No buildings stand in the way. You're right there on the lake. Very romantic with a bottle of wine and the fall rain we had while visiting. Definitely a deal maker. Location! We were walking distance to everything good. You're mere steps away from the harbor, restaurants, and the downtown. We walked everywhere with ease. The keepers of the villa offer free parking, as well. No parking hassles at all!! The only things i didn't *love* about the place were the size of our shower (way too small, I bumped my elbows constantly) and there is a moderate amount of noise from people walking upstairs from you (old house floorboards, after all). That being said, what you get with the Inn far outweighs those minor inconveniences. I'd definitely stay here again.

Great place to stay! Very welcoming and super friendly. They were really excited that I brought my…read moredog. Lots of space. Very close to everything in town. They even reached out ahead of time to make sure I was still going to be arriving. Let me check out about the same time I arrived so definitely got money worth. Really beautiful property.

We thoroughly enjoyed our time spent here together as first timers in LG. We spent my birthday…read moreweekend here and the timing of it all worked out perfectly. Hardly any guests! Other than that, the establishment is extremely clean. We got lucky and had the entire pool and jacuzzi area to ourselves for the day/night. Their staff is extremely pleasant. It was relatively affordable for the night we spent. It's located smack dab in the center of LG and the lake is right across the way. Small parking lot but very convenient and included in payment. I enjoyed the stay and their creative knick knacks and accessibility of everything. Hold off on their breakfast.

Great hotel. Terrible management. Have stayed here regularly over the years but a recent set of…read moreinteractions with the manager have been horrendous. I had requested some simple accommodations for my handicapped wife and the manager (Milah?) was rude, impatient and frankly horrific. At one point she said that my wife didn't look handicapped to her as "she's wasn't in a wheelchair"?! Her crude demeanor pervaded over the course of our stay and I witnessed repeated abrupt interactions with other guests at the window. Mill Creek will be getting an ADA complaint as soon as I can send it!

First of all .. great property and close to skiing at grand Geneva . Jessica was so helpful and…read moreaccommodating as I needed help charging my electric car , she went above and beyond . And MIMI was fantastic .. so friendly and helpful as she put out breakfast and chatted with me as an old friend would . I'd definitely stay here again . Hotel is well kept and clean , rooms are clean and spacious and staff was kind and helpful

It's been almost two years since I've stayed at this hotel and I still think about it. I'm Titanium…read morestatus, so that tells you how often I travel. I don't drink much, but they had a FREE local beer on tap in the lobby at happy hour time. The location is nice in that it feels safe and isn't near a million things but is close to the highway. The rooms were extremely clean and the staff was extremely nice. The pool is small but heated and relaxing. The lobby was a nice place to hang out as well. This was the only Marriott in this general area, but I'm glad it was there for me to stay at!

* Intermittently loud heater kept preventing me from falling asleep…read more* Loudest refrigerator I have ever heard made it worse--had to unplug. * we checked in after midnight. The lights were off and the innkeeper had fallen asleep. He should have at least kept the lights on so we knew someone was there. * brownish liquid came out of the bathtub faucet * no hairdryer

we love this place me and my husband we go here all the time and sometimes just for our own…read morepersonal leisure and eventually we are trying to move but Dan and his family are exceptionally sweet and nice and kind rooms are clean. Everything's decent there and we were just there this past past week and we left them a little small tip. I hope that they got it. They're just very very nice people and I hope everyone goes and check this place it's very reasonable and they're very nice there.

Amazing! What went well...?…read more Everything!! I proposed to my wife here 11 years ago. We came back for our Wedding Anniversary. Everyone and everything was Amazing! We will be back, soon!

They nickle and dime you charge for checking early without notice - way to many kids rude staff!!…read more At front desk

We had a great stay in early October! Arrived a bit early and were able to check-in easily…read more Underground parking. Hotel was clean, staff members were friendly, and we loved our room. Bed was comfortable, living room/kitchen area was nice and the view is spectacular! I would stay here again for the view alone. The hotel was also nice and quiet/relaxing. They have spa services, but we did not partake. Walkable to shops, restaurants, and our boat tour. We will definitely return here for our next Lake Geneva visit.

Disappointing stay at Bella Vista…read more I was really looking forward to a peaceful and relaxing stay at Bella Vista Suites, but unfortunately, my experience fell far short of expectations. When I arrived, the bathroom sink had a drippy faucet and was full of dirty, standing water. I had to call twice to get it addressed. The TV in my room didn't work, and when I called the front desk for help that evening, no one answered. The next morning at 6:30am, I called again and was told to bring the remote down to the desk to see if the issue was just the batteries--at 6:30 in the morning, no less. I shouldn't be trouble shooting when I am paying for the room. I told the front desk that the remote worked fine on the other TV in the suite, so that clearly wasn't the problem. I left for breakfast, expecting it would be resolved, but when I returned, the TV still wasn't fixed and there was fresh standing water in the sink. To add to the poor experience, a sleeper sofa was propped up on its end in the hallway outside my room the entire time I was there. I had to walk past the exposed bottom of a piece of furniture every time I came or went. There was also trash bagged in plastic grocery bags left sitting on a random coffee table in the hallway--just not what you expect from a hotel at this price point. No gesture of goodwill or rate adjustment was offered despite multiple issues and inconveniences. Bella Vista Suites has a lovely location and a lot of potential, but the condition of the room and lack of responsiveness from staff made my stay disappointing. I hope management takes steps to improve both service and upkeep.

This place is a dive. Room was filthy, smelled real bad, had and old TV, old worn out furniture,…read moreuncomfortable bed, big holes and dirt all over the walls. Cobwebs, dust, and dead cockroaches, cracked tile in shower, plastic shower curtain rod wouldn't stay in place because of the busted up tile. Everything was dirty, long black hair on the sheet when I pulled down the bedspread. No blanket - they expect you to use the bedspread as a blanket/comforter - YUCK, looks like they hadn't been washed in a while. Frayed carpet to bathroom causing carpet tacks to stick up - but wouldn't advise going barefoot anyway - I bought brand new pink flip flops that I wore only in the motel and the bottoms of them were filthy from the disgusting sticky, stained carpet after just one day in the room (stayed two nights - was stuck for arriving late and being at a friend's memorial all day the next day). My cell phone was dead and I didn't know what to do. I was in tears, tried to leave as much luggage in the car as possible. Grocery carts up to doors on outside of building (what kind of people live there). No Ice. Had to buy a Cubs blanket at the Jewel for 30.00. Charged me 15.00 in taxes for two nights. Had to use a regular key to enter room from hot filthy hallway. I am leaving most of my luggage in the garage as I arrived home, and taking out doing laundry as I empty it. Yes, it's that bad, please don't stay here. I couldn't sleep due to the anxiety and the people walking around above me at 4:00 in the morning! I would give it zero stars if possible. This is by far the most disgusting room I ever stayed in.

The owners couldn't be nicer and the room was very clean. Definitly worth the money. I'll be back!read more

So beautiful! Stayed during the fall two years ago. The sunsets on the water were our favoriteread more

I almost felt like home, the lake view is amazing! And the rooms are vary comfortable. The staff is…read morevery friendly. We got wine, roses, strawberries and champagne for a very good price.