These people were so comforting and caring. Riley the tech cried with us when we tragically lost…read moreour cat. They did everything they could to save him and grieved with us when we lost him. It was a terrible time that they made as bearable as possible.

We used this vet office for 15 years, but ever since they moved buildings and became a hospital, we…read morenotice a dramatic increase in costs. Every time we would take an animal in for various reasons, we would be presented with an estimate invoice for $500 to $1,000. We would have to argue with them about only doing what is truly necessary and felt they wanted to shame us into doing more tests. We took our 16 year old dog in last November for a UTI. They suggested an ultrasound, an x-ray, and blood work. That was a $900 invoice. We asked if we could just start with the $35 antibiotic, and after much arguing, they said they at least had to do an ultrasound. $650. 40 days later her UTI returned, of course, on a Sunday. I called and asked if I could get a new antibiotic. The woman on the phone said they required an exam if over 30 days, exam on Sunday $171. She stated there was absolutely no way around this. So, we take our dog back in and again they wanted to run blood work and x-rays. UGH. Just give me a new antibiotic. Nope, needed to run bloodwork for $230. Total invoice the week of Christmas, $530. They called four days later and said the bloodwork was fine. Guess what, the new $35 antibiotic took care of it. This was not the only time we felt the focus was not on care, but how much can we bill. We now go to Meadowbrook Animal Hospital and give them 5 stars!!! Our first visit was to get an allergy shot for one of our dogs. Total cost $150. Very reasonable, and the care was fantastic!

We had to take our pit bull mix to the emergency vet after she got out of the fenced yard during a…read moresnow storm and was hit by a car. She had some road rash and was obviously very sore and tired. I called around, frankly, to compare prices and get a feel for where we were going to take her to get checked out. There is another clinic in the northland, a local chain, that we've had to use before. I got the feeling, from the telephone call and our previous experience with them, that they were going to try to 'upsell' me treatment and tests that might not necessarily be required. They discussed her needing an ultrasound, sight unseen. Their price for a basic exam was $15 higher than the MU emergency vet, X-rays-if needed- were quoted at twice the price. MU's reviews were higher and their thoughts on the situation sounded reasonable, so we went to the MU clinic. To say we were not disappointed is an understatement. The staff was friendly, attentive and understanding. Dr. Fry did a thorough physical exam, assessing her joints for range of motion and smooth movement, the level of pain she felt with movement, the color of her gums and the capillary refill rate, palpated her abdominal organs, checked her temperature, and more. He watched her walk. He was very soothing and gentle with her. He said he didn't really think any X-rays or other tests were necessary based on his findings. He gave us antibiotics for her flesh wounds, didn't recommend putting her through cleaning them as it would be painful and unnecessary because they were already scabbed over. He even discussed what pain meds we already had at home and said that they would work just fine, which saved us some money. They provided appropriate, conservative, and loving care, advised us to follow up with our regular vet in a week or so and to bring her back to them if she seemed to feel worse at all. Before we even walked into their competitor's practice, I knew I would be looking at a $500+ bill there. Exam and medicine at the MU clinic was $124 Comparing the cost and quality of care we received at their competitor in the past with the care we received tonight, there is no doubt where we will go if we have another emergency arise.

Our 13yr old dog Woodrow suddenly got very sick and we called and spoke with Dr. Gants for…read moreguidance. We had just moved to the area from Tacoma, WA and had no ER or veterinary service outside Fort Leavenworth, KS. We still received over the phone guidance without being regular customers. Woodrow continued to get sicker throughout the evening and we brought him in for diagnosis and treatment around 10pm on Friday night. Dr. Gants and team quickly evaluated and treated Woodrow for HGE. It's been almost 48hrs and Woodrow is doing great! The whole team was extremely professional, compassionate, and expeditious in treating Woodrow. Thank you!

The staff is despicable!!! They laughed at my husband and I when we tried to admit our dogs who had…read morejust ingested poison. The staff was more worried about leaving on time. They turned us away at their front door, citing they close in 20 mins so they can't help our dogs. Laughing at us while behind a closed door, saying, 'Why would you bring them here when we're closing in 20 mins'. Each interaction I had with one of the staff at the Liberty location consistently showed a lack of empathy, intelligence, and kindness. The staff was incredibly heartless and made no attempt to help. Just pushed us out the door, saying, 'We close in 20 mins. We can't take your dogs. You have to go somewhere else.' My note to the staff: I hope the people you allow to be seen at your establishment treat you as poorly as you treat the people you turn away.

Twice we have come to you now. First with our sick cat Warren G. Last night we had to say good bye…read moreto our 15 yr old pittie Sadie. Both times your team has been kind and empathetic. I thank you for care you have given our pets and the kindness and comfort you have given us.

I honestly love these guys. I've been going with this place for over 20 years. They taken such good…read morecare of Nikki (Rott),Harley (Cane Corso ),EmmaAnn, and Leah (our Shih Tzu's) . When it came time where I had to lay two of my baby down, because they had no quality of life left. They genuinely made me feel at ease with Nikki. Unlike the one off 291 when it was Emma's time. The other clinic tried to get me to further my 17-year-old Shih Tzu's life , by trying to get me to order x-rays , to see if I could further her life even further. Just a little history she was blind,deaf, and wasn't able to hold her bladder anymore. Leaving me feeling guilty for putting her down. If it wasn't for my son saying something to the doctor, I probably would have left without going through laying her to rest. I will never go through that again! Independence Animal Hospital , was caring, gave us our time, didn't rush us out of the room, while my family and I lay with her as she went to sleep. I left there feeling at ease. They made me feel I was doing the right thing.Which speaks volumes to me. After experiencing the traumatic experience with the other place. So I have much respect for this place! Always able to meet my needs, and Always ALWAYS stepping up when they needed too. I've been through a lot with some of my babies, and they are always attentive to explaining things that I may not understand fully. They saved my Cane Corse Harley's life. If it weren't for them, she wouldn't be here today. The nurses are the shit! The front desk girls (no matter the time of day) they are Always pleasant, and I love Dr Becker. Can't appreciate them enough!

Oh Hell No! Never again will I EVER take any furbaby to these greedy, heartless "doctor's,…read morereceptionists & nurses". They have no compassion anymore and I've been taking my animals there for at least 10yrs. Now even with more doctors to help, the bottom line is all they are there for mighty dollar They DON'T give back to their community, who is lining pockets & honestly care less about when you're payday is. In these times they should be a little nicer and stop hanging up on people. FUCK THAT $$ MAKING OVERPRICED, OVERPAID, & straight up hateful folks. THATS REAL TALK

Dr. Welsh and his staff are excellent. One of our dogs was a challenge- both medically and…read morebehaviorally. They helped us establish a good medicine regime that would minimize side effects, give her a good quality of life and address her medical needs. It was not an easy process. Every step of the way, they were patient and kind. They taught me how to deal with her behavioral issues which allowed us to take her around other dogs. Michelle is wonderful at grooming. We have a Great Pyrenees with a VERY long coat. He always looks amazing when we leave there. Location is great- there is a large grassy area next door. And for those that have to wait a bit, there is a restaurant across the parking lot.

Came here for my dog's annual check-up and shots so I could get him registered in Parkville. I had…read moreto wait for the front desk attendant to show up for our appointment. but once we were checked in things went smoothly. Since it was our first visit there was no charge which was a nice surprise. but other than administering the shots the vet really didn't go out of his way for a full examination. He did answer my questions thoroughly, but we were out of there within minutes. Hopefully he does a full exam for paid visits.

Our 5-1/2 year old Shih Tsu has been dealing with pancreatitis. It's been a slog - as caregivers -…read morebut difficult to witness our dog's discomfort. Believe it or not, our Callie stands on her hind leg and scratches on the outside entry door - - looking forward to see the staff!

I have great experiences with CAH. They are accommodating and loving to my dog. I was able to call…read moreand get a same day appointment when my dog was bit by a wild animal. I did not feel rushed out, they gave me and my dog all the time we needed to feel comfortable leaving. All the staff that I interreacted with were wonderful. Highly recommend!

The entire staff at Pioneer Animal Hospital is compassionate, helpful, gentle and caring…read more The excellent care, understanding and support for our elderly pup to prolong and provide comfort til the end to providing a new puppy a healthy start. We are extremely satisfied with the services provided, the clear communication and overall care of our canine family members. I would highly recommend

I brought my cart here. They told me she had anxiety and would be fine. She died 3 days later with…read morea mass in her throat after a mad dash to the emergency clinic. Even if she was too far along to be saved, I could have put her down and not made her suffer for days before she passed at the ER. I would never ever bring any animal here. Beware

Dr. Hankin is wonderful!!She is always caring and educational. I love not having to get my dog and…read morecat in the car to go to the vet, it's a lot less stress on them and me!! I'm so glad my neighbor recommended her to me when we moved to the area.

I have use this Clinic for almost 20 years and this clinic has been a lifesaver for us. The Vet Dr…read more Hankins has help us a lot in emergency phone calls and visits. Without this Clinic we would not be able to survive cause of both of us are disable and the Clinic comes to us. I called on a Sunday to let the Doctor know that my little one who was 15 years old had a stroke and left a message to come Monday to ease her into death because she was semiconscious. Next thing I knew at the door was the Doctor still dress up and my little one slip into the long sleep in my arms.