I took my 12 year old son's winter jacket in to get the zipper that he broke replaced. I paid…read more$10.99 which is at least much cheaper than buying a new jacket. She said it would be ready within a week. I was a bit disappointed because he really needs it, so she said she'd call as soon as it was done. An hour later she called - it was done! And it's perfect. I've used them before for suits and shirts, and that was fine, but after this I had to write a review!

This place definitely deserves 5 stars! The owners are the sweetest! Always greeting you with a…read morehuge smile and they are friendly/talkative. My friend came across this dry cleaning place because she worked in the building a few years ago and ever since she introduced me to this place I've been coming and probably won't ever stop! Definitely recommended this dry cleaning place!

I have been meaning to acknowledge the exceptional service I received from this establishment for…read moreseveral months. I came to Toronto after my sister passed away and in haste brought a suit for my husband that required cleaning. What made my experience unique was that I dropped the suit off and requested it for the day before Good Friday. When I did not show the attendant attempted to call me and when I did not answer, he left a note on the door of the cleaners asking me to call him so he could meet me there on the holiday. Recalling this reminds me of how kind and considerate people can be to others. It was a difficult time for me and I wanted to let you know how grateful I was for your compassion and concern. Suit looked great too.

This is a great cleaners - excellent service and a experienced tailor on site who is very…read morereasonable to repairs and alterations - highly recommend!

I have taken my clothes to this Eglinton Dry Cleaner for quite a while and the gentleman who…read morepreviously owned it was very friendly and accommodating. I was very disappointed to hear that he sold it recently. The end of November 2018 I took my coat into the cleaners to have the zipper replaced. At the time, I paid $40 for the new zipper. At the end of January 2019 the pin on the zipper had fallen off. I took my coat back to Eglinton Dry Cleaner and was informed that there is no "warranty" on a zipper and that it would cost another $30 for a new zipper. I can buy a new coat for $70. The new female owner was difficult to deal with and was adamant that she was not going to change the zipper, even out of good faith. I also agree with the other review that the girl working on the front desk requires major customer service education. She is extremely rude!!! I will NEVER EVER return to this establishment again and have no problem sharing my experience.

I take my winter coats to get cleaned here every year before putting them into storage. They do a…read moregreat job and the prices are very competitive -- certainly lower than any downtown places I tried before. They charged me $18 per coat (one is synthetic down, the other is wool-cashmere blend). I have also had my cashmere sweaters and dressed dry cleaned here. I don't know if I would bring anything super delicate or beaded here, but for the basics, this place is great. They usually have your stuff ready in ~4-5 days. Be careful, it's really easy to miss the place and their sign on the plaza just says "Cleaners". It's on the west side just South of Shepherd in a small plaza.

This place has terrible customer service. I brought 25+ items to dry clean. They lost one of my…read moredress pants that wasn't recovered for 3 weeks after I had to call 3 times. No apology from owner and still had nerve to demand full payment for the pant even after waisting my time with an extra trip and weeks of inconvenience. Do not go here if you value your clothes!

Customer service in any customer-facing job is of paramount importance. I would have to say it's…read moreseverely lacking here. Not sure if it was an employee or the owner that was working, but the absence of warmth when facing a potential customer or a customer left feeling like the business can go without our patronage was startling. It's too bad that the alteration shop we usually go to has closed, or else we never would've come here. We'll go somewhere else next time.

Friendly owner and good customer service! Reasonably priced alteration and on time completion…read more Great communication!

Can't speak to their dry cleaning service though I imagine it's as good as the shoe repair…read more I had occasion to use the shoe repair service recently and was very pleased. Service with a smile, quick turnaround and efficient. I definitely recommend this establishment!

Nice Friendly professional people Good Service Fast…read moreAccurate I have been their customer for 14 years

I live close by but visited here for the first time to get 3 pants hemmed (2 jeans, 1 dress pants)…read moreafter reading the positive reviews. Looks like a family business and the front area is small so with covid restrictions it's only 1 customer at a time. Was greeted by a friendly gent upon entering and they have a small change area for you to use right behind the counter if required. He asked me if I wanted the hem length to break (slightly longer with a small crease in the pants) or just straight to the heel (for a cleaner/polished look). I really appreciate this level of detail and have never been asked this in over 25 yrs of getting pants hemmed. My questions about taking in an OTR suit were also well answered. I will definitely come here for all my future tailoring needs.

if I could give 0 starts I would!!! I brought my items (two sweaters) to be cleaned after a week I…read morewent to pick up my items, they were not even dry cleaned. the owners son said they will take care of it. I left it for another week, when I picked up my items they were comet distorted with stain marks and food still stuck to my shirt. I asked the downer what happened he said he personally went to the place where they dey cleaned and watched as they distorted my shirt. I asked how can this happen, and being a long time customer I expected a resolution, instead the owner told me "I should be more careful when u wear my clothes and they only dry clean, not miracles"! this is the second time I have brought my item to this place. the first they did not clean it after a week and I had to rerurn to pick it up when I pointed this out to them on the spot. that time they did not destroy it. Aboud this place by All cost, you will be scammed to think you items have been cleaned and if it is cleaned it will be destroys and the owner will blame you for bringing in your items to be cleaned. this is Not a professional establishment and they have no recourse for their scams towards customers!! I advise to find real, educated about their service cleaners, this place is not that!!

Had an alteration done. Took 5 days or so to get the work completed. Would definitely go back , as…read morework was good.

Very good dry cleaner. Perfect quality and cheaper than others! mom-and-pop store， nice service!…read moreThey will call you when you clothes or boots are ready to pick up!

This place is clean with lots of different load options. **Please make sure you come with lots of…read morequarters because most of the machines take just quarters** Depending on your load size, the cost for washing is anywhere from $3.50, to $5 to $6.50. Drying is 0.25 per 5 mins. You can pay for how many 5 mins you want. And the heat settings are low, medium and high. There is a washroom on site and multiple TVs with the news on. They have a change machine and it only takes cash and only spits out tokens. It does not give you quarters in return. They have a little dispenser machine to pay for laundry detergent if you need to buy some on site. Lots of parking all around.

From the owner: We are open 24 hours and 365 days. Come visit us today!read more