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BrightView Fairfield Addiction Treatment Center

5.0 (2 reviews)
Open • 8:00 am - 5:00 pm
Updated 2 weeks ago

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1 year ago

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Ask the Community - BrightView Fairfield Addiction Treatment Center

Mindfully Therapy and Psychiatry - Quiet and comfortable waiting room.

Mindfully Therapy and Psychiatry

2.0(1 review)
1.0 mi

I was referred to thoughtfully by my physician. She originally referred me to Nya or Nyla but she…read morehad a long waitlist so after a month I had to choose a different provider. When dealing with ADHD you know some of the simplest tasks are hard to accomplish. Coupling that with depression only makes it worse. For me therapy is like dating so I couldn't just choose one at random. It takes time to choose a new one that you feel is the 'right' one, especially if part of your issues are self doubt and anxiety with decision making and not trusting anyone around you . The first time I worked with the receptionist we took our time before I found a new therapist that I was open to get to know. I was bummed by the fact that I was going to have to wait almost two weeks to see her but whatever. I knew I just needed a safe space to release this heavy mental load. On the day of my appointment Yolanda Ali cancelled my appoint a few hours before the appointment. I called upset and spoke to the receptionist Jill again. She was kind which is why I gave two stars and not one, but she kind of minimized how big the situation was especially for a person that feels alone and has no one to talk to. She offered to schedule me for someone else but, Like no you cant just toss me on someone else's schedule idk. No explanation for why my appointment was cancelled (we are in confusing times and I thought my insurance was giving me issues so that's what initially sent me into a panic anyway) so I declined. Jill offered to call me back so that she could get more clarity on why the appointment was cancelled. She called back a few hours later stating that Yolonda had an emergency and that she could see me the next day. THE NEXT DAY YOLANDA JUST DIDNT EVEN SHOW TO THE APPOINTMENT. I sat and waited 22 minutes before calling the office for the sake of my insurance to inform them no one ever showed up for the appointment (it was telehealth btw). Jill offered again to reschedule me but I was completely disgusted so I declined. The next morning I wake up to an email and text confirmation of an appointment set for a week from now. No call to apologize or right her wrong, just a text message confirmation that she had added me to her calendar. Side note I am a single mother dealing with PTSD and a plethora of other things, mom guilt, etc. I needed to take my son somewhere but I know that I need to prioritize my mental health to give my son a better quality of life. I STOPPED MY SONS WHOLE ENTIRE DAY TO MAKE TIME FOR THIS SECOND APPOINT BECAUSE IT WAS NOT IN THE PLANS. I felt horrible that I wasted his time stopping and sitting on the side of a store to have this appointment for the lady not show or even have the curtsey to say sorry. Just reschedule lol. I promise I do not need the let down, that was why I was seeking therapy to begin with.

From the owner: Mindfully is a leading full-service mental health practice in Ohio, offering comprehensive services…read morefor children, teens, and adults. Our services include individual counseling, couples therapy, group skills classes, psychiatry services, and peer support services. Mindfully uses specialized, high-quality care personalized to your needs, such as DBT, EMDR, and more. Get matched with a mental health counselor that fits your needs, and let us help you rediscover joy in your life. Most major insurance and Medicaid are accepted.

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Mindfully Therapy and Psychiatry - Office exterior - convenient location with plenty of parking.

Office exterior - convenient location with plenty of parking.

Mindfully Therapy and Psychiatry - Comfortable and private consult rooms

Comfortable and private consult rooms

Mindfully Therapy and Psychiatry - Comfortable and private consult rooms

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Comfortable and private consult rooms

BrightView Fairfield Addiction Treatment Center - c_and_mh - Updated June 2026

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