My family and I have had a great experience with BrightPath Kitchener and it will be sad to say goodbye at the end of the summer. I've watched the wonderful changes that have happened within the centre over the past year with new leadership taking over. Walking in, you can see the love, passion and hard work that has been poured into the centre not just aesthetically but with the staff and classrooms as well. You can see that they truly care and believe in what they do. You can see the staff are happy and are truly passionate about their job because it's evident in their environment. The communication with the office is nothing short of superb. The centre director Natasha is professional, welcoming and creates a caring and safe environment for my child. Overall since the change in leadership in the office, they have done an outstanding job creating a positive, well organized, caring child care centre and you can really see how well the centre is run! It will be truly missed by my family! read more

There is some great staff still there but many were chased out when they repeated reported abuse. Christina was responsible for many allegations. My son ripped out his 2 front teeth at 18m in her care. They didn't do anything to work on his verbal skills. Christina slapped a pen cap from my son's hand. This was reported to family and childrens services on Friday afternoon. I wasn't notified until Tuesday at noon. I punished my son on the weekend for slapping my hands. We thought he was just hitting and being a brat. He was trying to tell us. They claim that she didn't make contact. My son had bruises on hs hands.Christina wasn't fired. She was moved to another room( The infant room) and staff didn't know what happened. The staff that reported her were punished and fired. I got the full report and found out about other abuse she committed she was not only verball abusive with 3 year olds on multiple occasions but picked 2 of them up by their wrists. Do to her not being allowed near my son he was held back in the toddler room. His progress with potty training, education and socilization was stalled for an extra 6 months. i tried desperately to find emergency care to no avail. Melanie continually covered for Christina and made excuses for not moving Hayden up. We are still struggling to fix the damage they have caused. read more

I am on the fence here when writing this. my child had the experiences with some wonderful teachers infants and toddlers with Vanessa and Maria who offer all types of sensory and go that extra mile with the little things.... to My child absolutely loving the teachers in preschool three. natasha and tamara run an outstanding classroom. those two young girls go over and beyond for the children in their care. my child was able to do simple math, spell their name, and problem solve independently(this is just minimal examples) They provide the at most positive space for children to thrive in. I wish those two young ladies nothing but the best in their careers. My child misses you two a lot. now brings me to my concerns.. recently from a parent understanding this location has gone into a spiral of changes. I reached out to the current "centre director" she goes on with a very caring attitude and up-forth go getter at first. but I have seen her personally display a sluggish bitter attitude some example: protocols and certain responses experenced previously. ive seen teachers hussel in emergencies and they have always given child the best care... no doubt. I've had quite a few experiences with this individual due to my child being in the toddler 1 room with her. My child never really grasped a bond with her(which is fine, children don't like everyone). I just hope she is providing a space that nourishes her staff, appreciates them and allows them to grow. As I would hate to see some of the teachers leave there in Case I have another child. (Selfish but really some teachers are great) needless to state: if you think of selecting BP kitchener as your daycare pray and hope you get the teachers listed above as they will have your child's best interest. Be mindful and firm with expectations and certain covid protocols As Often then not at times you can see the opinions take over, the narcissistic tendencys. i have experienced my child being sent home with a runny nose then hearing from parent texts and chats that there child was displaying symptoms and allowed to stay. i Find this super frustrating what makes there child better???? I wish your child a somewhat good experience if placed in the right classes. my husband and I have been with this daycare for a few years and have seen the staff roll overs, the move ups, the changes and the goodbyes to some really kick ass teachers. I hope this find the right hands. sincerely a worried mother and previous family. read more

When I visited our local Peekaboo Child Care Centre, it was naptime, and there was loud music blaring over the whole place. It wasn't even "sleep" music, but something that the young, gum-chewing staff would prefer. I turned around and walked out. So sorry for any of the kids who have to waste their childhood in this place. read more