If I would've known more before sending my daughter here I would've looked right past this daycare! Would not waste your time! The first red flag- The women in charge of this daycare was in charge of safe harbor daycare in old Clarksville before switching buildings & taking a new name for her daycare. While she was in charge at safe harbor "Two not One" but "TWO" little babies got out of the building were Roaming the streets until someone driving by spotted them, picked them up & drove them to the daycare where "the driver assumed they belonged to" & sure enough they did! The owner nor staff had a clue these babies were missing from their care/supervision! Fast forward to this new location & name "Brighter Kids Academy" it is not a new "lady" in charge. "But, the same one who barley ran safe harbor." She is not understanding of any situation nor does she care what you have going on! Their hours were 6am-6pm when I first started my daughter here & within a few months it went to 5:30 when COVID hit so they could "clean" when everyone left. But, they did their cleaning while kids were still there & left after every child was gone! The main reason I found a daycare that stayed open later because of my work schedule & the time I would be scheduled to get off & consider some 5:00/6pm rush hour traffic to make it to get my daughter on time! As I thought this time change to 5:30 was only temporarily it ended up never going back to 6pm ... HUGE let down. This also meant I had to figure out how to change my life, and my work schedule around to get to my daughter on time so she didn't get kicked out! BUT, with me getting off at 5pm & hitting traffic, a possible wreck, car trouble on my end, etc it sometimes put me behind a FEW mins tops which I was always threatened with a warning that she wasn't going to be aloud back if it happened again.. I'm sorry but things happen & some are not controllable! There was one time I had a blow out right by the exit I needed to take in order to get my daughter and my tire Blew out before I made it there I called the daycare before they were closing and let them know what had happened and I had to call someone to help me get to her quicker since I was stranded on the highway & while that was already stressful enough I was then told I'm gonna be charged a late fee $1 every min I am late to get her! Wasn't very happy but, I have to work and have to have child care in place to work. So paid the late fee & let it go.. Also, don't even think about being ONE min late dropping your child off in the morning of you'll be turned away and leave with your child and missing work that day! UNDER NO EXCEPTIONS! THEY DO NOT CARE WHAT YOUR STORY IS OR HAPPENED! I live a lengthy way from the daycare and there is traffic etc in the mornings & the time I'm scheduled to be at my job is 10am So I would drop my daughter off around 9:30ish since I do not live close to town to go back home and wait until my first client.. so there were days "here & there we were 1-5 mins late TOPS! We were turned away many times for being a minute after 9:30 which is kinda ridiculous in my opinion! My daughter was full time there & they got paid the same amount no matter how long she was there, what time she got there, or the time she was picked up.. I did have some issues with them before I started noticing they were nitpicking anything they could about me which I feel is why they started making things more complicated for me hoping I'd find a new daycare or waiting for anything to boot her out! The issue before all this i kept getting messages and called everyday or every other telling me my daughter was sick and needed to be picked up when I would pick my daughter up she was just fine acted her normal self did not get sick at all while being home with me and we had some back and forth tension about it.. The lady in charge is also not very professional as she will tell someone your business you didn't want it told to, she was go into detail about the things said etc! She isn't very polite and always seems "unhappy" doesn't seem like a huge fan of her job.. in my opinion! Fast forward to this week my daughter no longer has a daycare as they kicked her Out. I have been sick for a week now & made arrangments with my sister who told me she would pick my daughter up for me & didnt! my sister did not let me know she wasn't or couldn't do it I was informed by the daycare calling me asking who was picking her up because she was still there at 5:37. I had let them know my sister was supposed to and I was not informed any different & had been at home in bed "sick" so me thinking my sister had picked my daughter up this whole time she didn't or tell me she wasn't! The moment I got called from daycare I called my sister to ask what was going on, why she hadn't picked my daughter up yet, etc & I had to jump out of bed and rush to town to pick my daughter up when I arrived to the daycare I was told my daughter was no longer allow read more

RUN AWAY! Look at the other past reviews! every word these mothers have said are TRUE! I can attest because it matches MY STORY WITH THEM. This was the first daycare I sent my daughter to at 1 year old. Things were going rather well and it overall seemed nice... Until my daughters teacher quit. it turned into a never stopping revolving door. I couldn't keep up with the change of staff. There were TWO RSV outbreaks & 1 ring worm... Both times my daughter got RSV which turned into pneumonia & she had ringworm on his leg - none of the teachers noticed it all day. Then I receive a photo through the app of my daughter asleep on the FLOOR not a cot, with no pillow. Cried herself to sleep and passed out. She got a black eye that day from a little boy who was playing and running, he kicked her. Athena and Tiffany both told me Clarity was special needs and needed to be evaluated because they did not think they had the proper settings for her. while waiting for an appointment evaluation, the daycare started sending clarity home sick 2-4 times a week. They knew my husband and I worked over an hour away from this location, I lost my job over this. Turns out, my daughter is not autistic. The owner is also a funeral home director. I just find it strange that an investor would choose a funeral home and a daycare... Polar opposites... They allow kids to ruin their clothes and shoes, does not help with potty training, way to many kids to a classroom.. It's a nightmare. STAY AWy read more

This was my first time ever putting my children in day care, it was temporarily for the summer. I called and the owner answered and said that they indeed had 3 openings for my daughters and to walk in at a set time to fill out an application, tell them Anthony, the owner sent you Well I did just that, and when I get there to retrieve the application, the director said to me "there is a waiting list" to which I replied, Anthony told me to come in that there are spots and she replies so snotty, "oh he is going over our heads now" I should have taken that as a red flag but I needed help for the summer. The director and staff treated my family very rudely from the first day, I paid a $120 application fee as well as my weekly payment, through an "app" and the director overcharged my account TWICE when I brought it to her attention she insisted it was the correct amount, upon further investigation, my caseworker for the vouchers confirmed I was over charged twice and the director only credited my account $5, two times One day my 5 year old had an accident and they texted me on the app rather than calling me and my poor baby sat in pee clothes all day I was working and didn't have time to check the app messages One day they called that my 7 year old was asleep outside at 1030 (a child who never naps) and they just told her to come inside They called me at 1:30 and the worker said my daughter was crying in the hallway laying on the floor with a blanket, they then took her temp and it was 103.5 A 7 year old falling asleep on a playground at 10a should have been an immediate call to parents and temp check. When I confronted the director she said well NO where takes temps anymore, as per the governor, yada yada Which I quickly found out was majorly false They're rude and the owner refused to respond to me about my concerns I quickly switched day cares and the new one is a whole new world! No "application fee" no weekly charges or overcharges, for even better care!!!! BE WARNED read more

Please read before sending your child to this facility! I have an 8 1/2 month old. The daycare started off fine at first. Eventually I started getting bombarded with messages on the app that my kid was sick every Thursday-4 weeks straight to be exact and he needed to be picked up. It would be for spit up. I would leave work, go get him, get home and he would be completely fine. And then they started threatening to dismiss him because he was fussy! Ummmm...excuse me, he is a baby?! Athena would never pick up the phone and communicate with us. It was always messages through the app. Tiffany (which is Athenas assistant) is completely rude and does not know how to take care of infants. She has no patience and is quite rude. The thing thag really did it in for us was when they sent a message on week 5 in a row that he has thrown up again....once again on a Thursday (shocking). I then get a picture of him posted on the app, sitting on their kitchen floor with milk poured all over the floor and him. It was def not vomit! I asked multiple people what that looked like and it was def a bottle poured out. Disgusting! The kid never threw up on my watch! They proceed to say if he has a medical condition of reflux we need it documented. He had never had reflux and that was never even mentioned. After I took him 2 more days because I had to find another place. They did not acknowledge me when I walked in or him. He is a baby! It made me feel sick leaving him there with people that were going to treat him like that and not look after him. Luckily we got him out of there and will never look back! That place honestly needs to be shut down. The morning girls are terrible as well as Athena and Tiffany! They do not care. They only care about that weekly payment. read more