My son attended Westport from infancy through the 3-year-old class. The setup is concerning:…read morebabies, toddlers, then suddenly 3-year-olds placed with 4-5-year-olds in a larger room. That alone shows how little thought goes into the children's development here.
This daycare receives funding, yet when I was one of the top two contributors of a fundraiser, the money went to an employee's personal house fire relief instead of the children. You would think a go fund me account would be started instead of using money from a fundraiser. Where's the integrity?
Without cameras, parents have no way of knowing what really happens during diapering or bathroom routines, and children can't always explain it. That lack of transparency is unacceptable.
Daycare is supposed to support working parents, not make us question our child's safety. Trust is everything in childcare, and this place failed at the most basic level.
On top of that, tuition rates were sketchy. I asked multiple times about a rate adjustment after my son was potty trained with moving to the 3 year old bigger class, and got vague answers until his last day--when suddenly the rate dropped by $40.
This center has been in business for years, but that doesn't mean it's safe or trustworthy. Longevity without integrity means nothing. I am grateful my child no longer attends Westport. Parents, be vigilant and push for cameras in every classroom, because without them, we'll never truly know what's going on.
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Updated Review after Business Response:
Thank you for your response. I want to clarify a few points for parents who may be considering this daycare.
Classroom setup: While ratios may technically follow state guidelines, my concern was with the developmental mix of children. My son's experience showed that compliance and what is best for children's growth are not always the same thing.
Fundraiser funds: The center did communicate that fundraiser proceeds would be directed to teachers affected by a house fire. While I sympathize with their loss, I personally felt that using funds raised under the impression of benefiting the children and center was not the most appropriate approach. A separate GoFundMe or designated collection would have offered parents a clearer choice.
Safety and transparency: The response did not address my concern about the lack of cameras. In childcare, parents value reassurance and transparency, especially during moments when children cannot fully express themselves.
Tuition adjustments: My questions about tuition changes after potty training went unanswered until my son's final day, when suddenly the rate dropped. Clear communication about costs is a basic expectation for parents budgeting for care.
Finally, I want to add that I was asked multiple times to leave a review while my son was enrolled, but I chose not to at that time. Reading the tone of the center's reply to my concerns has only confirmed that decision. Rather than addressing my feedback constructively, the response came across as defensive and dismissive. This type of communication does not build trust with parents, it further erodes it.
I understand this center has been in business for decades, but longevity alone does not equal trust. My review reflects my personal experience, and I encourage prospective parents to ask detailed questions and tour thoroughly before making a decision.