Great chiropractor and great service. Doesn't have the feel that you're buying into a program that…read morecompels you to keep purchasing. They have a plan and work with you on that plan to help you achieve the results you need. Dr. Rich has been awesome. The staff does a great job. Insurance isn't a hassle. I've tried multiple chiropractic offices, and this is by far the best.

My number 1 place to feel better! Highly recommended and customer service based care.read more

Amazing staff. Clean place. Great hours. So much to offer while trying to better your life.read more

The staff here are respectful and patient with the patients they serve. They offer treatment for…read moreindividuals with substance abuse disorders. The Program Director goes over and beyond for the staff and patients at the clinic. They are willing to work with individuals with different insurance and offer self pay options. The counselors are very empathetic and considerate. They offer group counseling.

Coy is new to the office. I met him today at my appointment. He made a great deal of effort to…read morehelp me fill in my annual update on their lap pad. I had to go to Coy five times for help. He was so polite, gracious, knowledgeable & personable. He also took time to chat with me, even though he was having a very busy day. As I watched him check in other patients, he gave everyone the same excellent attention. He deserves a 100% rating. I also want to give Nurse Practitioner Kim Hollcroft a special thanks. She has cared for me for a long time. She is a total delight! No only is she super smart & highly educated, she is extremely caring & attentive to your needs. I am very grateful to her for her exemplary medical help & making me feel better with her kindness. All gold stars for Kim too! Also many thanks to all of the lab technicians at Metro Pain Assoc. Kathy

Since Dr. Reasor is no longer there, the place has fallen apart. Kim was great at first but now she…read morewill not work with you about your pain. They will not talk to you on the phone . An AI picks up and won't let you through. Every uncooperative, after years of being a 5 star. Now it's not even a 1.

This is regarding office staff in Billing…read more I have a great Dr. for my child but after Jolene left it has been a mess ever since. They finally got it corrected half way through 2024 but now getting a bill in the mail from the beginning of February 2025 and now it is October 17th 2025. That is 9 months later. I hope someone will give me a call back as the office never answers calls and people have to leave a message and keep your fingers crossed that you can answer the phone on ACP time schedule as I am a single mom and work as well. All Dr. offices should have a receptionist in the office at hour times Or a call center.

They handle so many different kinds of situations; court ordered appointments where the parties are…read morenot wanting to be there could influence some reviews seen as people can be very immature when not getting their way. I found the owner, and managers of this location to be very well balanced, grounded and kind. They offer counseling to families that run the extremes of situations. They have many kinds of counselors and therapists there and I would be very confident in using their services if needed. My only concern is how hot the waiting area and offices are for the times I visited- room air conditioners could really help if replacement of HVAC is not possible. Good location, with a front entry access to the main road, but wraps around to the back as well that connects to the local McD's should you miss the first entrance.

I have been a patient of Dr. Winslow here for several years. I have gotten very good treatment and…read morethe facilities are very good. The staff is very friendly and helpful. I have also seen the Nurse Practitioner, Stephanie Powell. I am very satisfied with the services they provide. So when I arrived today for my annual checkup it was no surprise that they have just joined Norton and have become Norton Pulmonary Specialists. Nothing has changed except their name.

I will preface this review by clarifying that Dr. Winslow and Stephanie Powell, NP, are wonderful…read moreand would highly recommend them. However, if you have a need requiring contact by phone with the office staff, good luck. Your call will not receive a timely or courteous response for days, even a week. My husband has dealt with them numerous times regarding prescription refills, health issues, etc. He has been patient and courteous to the point of ultimate frustration, but we have never dealt with a more uncaring and rude staff than this group. It's truly a shame that they are the public face representing this group. This review will not include a five star review simply because of the staff and is no reflection on Dr. Winslow or Stephanie Powell, NP.

Been coming here for years. Staff is friendly and helpful. I've used the physical therapy and the…read morechiropractic services. Did wonders for my frozen shoulder and back pain. Highly recommend.

Would give them six stars if I could. Great customer service and care. Been coming here for many…read moreyears.

The staff has been compassionate and caring. You can talk to them about anything…read more The only drawback as a Christian, they do not share my views on marriage, and tend to be on the woke side. They had a Gay Pride event where I believe Marriage is between a man and a woman. Beyond that nice people. and will work with you in any issues. I appreciated there care

My experience here was not positive. The food quality was consistently nasty, and customer service…read moreleft a lot to be desired. Communication was lacking, concerns were often ignored, and the overall environment felt disorganized. I would not recommend this facility to others until meaningful improvements are made.

Louisville Bone & Joint Specialists, PSC is a conveniently located orthopedic office on the first…read morefloor of the 4001 Kresge Way building directly across from Baptist Hospital. I think there are at least eight doctors that are in this practice with a variety of orthopedic specialties. Additionally there's an excellent group of x-ray technicians that very capably take your needed x-rays at the time of your doctor appointment. They are instantly ready to be viewed by your doctor. The patient alone is escorted in for x-rays and then returned to the waiting room for anyone that may be accompanying you to your doctor appointment. There are a variety of chairs in the waiting room including some tall seats to make all patients comfortable while waiting for your appointment. The front office staff are quite efficient and if you do the pre-registration on your cell phone prior to your appointment you will only have one page to sign. You may be caught off guard when you walk in and see so many patients waiting but don't panic. There is more than one doctor seeing them all and some are there just to get an injection that doesn't take much of the doctor's time. I can't exclaim enough with how happy I am with this practice and specifically with my physician Dr. Reid Brown. If you need a Knee Replacement, Hip Replacement or Pelvic surgery he is the one to see! Five stars all the way from start to finish when other doctor's did not think there was an option for my condition.

I have been treated by three current and past surgeons in Louisville Bone & Joint's Practice. In…read moreeach case, the surgery was successful and I received excellent care. I have referred other people to the doctors in that practice.