ZERO STARS. DO NOT RECOMMEND. It won't let me post without at least one star. I gave up hope after…read moreover three months that they would ever finish our car. Had it picked up to take it to another shop, to have it put back together from what I understood. HA. Nothing is done right, and it won't go back together this way. I now have to pay another shop to redo everything and finish it, after I paid her estimate up front to have it repaired... Paint isn't anywhere near the same shade as the rest of the car. Everything is crooked and nothing lines up. Before and after pics attached.

Brought my car to Simpson Auto Body to have the under carriage cover replaced. They had the part…read moreordered, received and installed by the next afternoon! The service was great and the price was reasonable. Go see David and Angie for your auto body repair needs!

I took my car in October to get my sunroof replaced and my left passenger window replaced. I just…read moregot it back today January 5. Not pleased due to the fact I was without a vehicle for so long. I think the parts should be ordered and in hand before you take a customers vehicle. The insurance only paid for 30 days for a rental. I was out $600 to use the rental. Went up there to discuss why it is taking so long and to see if they would provide a rental. The owner was of no help and wasn't willing to do anything to resolve the matter. He just said, in a sarcastic manner, what do you want me to do about it?? So no I won't recommend

I took my Nissan Altima to them after someone backed into it, from the start they were…read moreprofessional, courteous & they told me I had nothing to worry about & it was in & out in less then a week, they washed & detailed it & quite frankly it looks better now than it did before, I'd like to thank Brandon Parker & staff for going above & beyond for me & my Nissan Altima.

Ken's isn't letting the pandemic slow it down. They deliver (metaphorically) your vehicle clean,…read morerepaired, and ready to roll.

I wish I had looked at the previous reviews. They are similar to mine. The worst customer service…read moreever! I went there a week before dropping off my car with an estimate from my insurance, hoping they would contact my insurance and get things ready for when I dropped off my car. That seems reasonable. I was told by Justin that it usually takes a 1 to 1.5 weeks to fix the issues with my car. I had minor damage on the front driver side bumper. I dropped of my car on May 30. I was out of town for a few days. I called on my way back home on Wednesday, June 4. This was the first contact with them after dropping off my car. I was told they would begin work on Monday, June 9. That sounded reasonable knowing that parts needed to be ordered. So I contacted my insurance to get a rental. I called again on June 11. OK...so now I was told that they had to contact my insurance provider. I have checked with them. That is accurate, and the cost for the part had a check for cut on the same day as the issue on June 10 per my insurance. I went by the body shop on June16. My car was in the yard with the front of my car still missing. I went inside and was told that they were waiting on a part. Justin also explained that every part had to be ordered 4 times because what they received was broken upon receipt. When I called my insurance provider, they said that they had cut a check for them on the 10th to order the extra part. They had no knowledge of all of the additional parts that had damage needing to be reordered. They also noted in their notes that Justin said that my repair was a "next week issue." The only contact I have had from them was one text on June 6 stating that my my repair was still in process. I finally got my vehicle back today 20 days later. I contacted them 3 times to ask about when things would be done. Today, when I picked up my car, I videoed my car to check to make sure that my lights worked. I gave them a cashier's check as their service charges are 4% on a card. My husband was with me. I was not rude. I was indifferent. I have the video as proof. Having to contact them on my own 3 times to get a status should tell you all you need to know. I also checked my insurance app to see how many times my car had been driven. Why was my car driven 9 minutes today before I picked it up? Every other time was less than a minute which makes sense moving it around the yard per my app on my phone which seems accurate. This is a true and accurate account of my experience. I have accurate receipts for everything in this report. I wish I had looked at previous reports as they are similar. If my car was washed, that is ok, but why not disclose that upon delivery? Communication and Customer Service are seriously lacking. I hope I never have to use this serve again. Per Progressive, they are not on there list of service providers. I hoped to use a local company. Never again!

Kenneth is such Great Mechanic he helped me when I was truly needed him. My A/C line got a hole in…read moreby these very bad roads here but, he ordered the line and repaired it for me, and it's wasn't that expensive thank you vI recommend him to anyone.

Quick response, reasonable quote for service, and the repair work was done timely, and well. We…read morewould recommend.

Made sure payment was received but no thank you!! Very Disappointed!!!!! They did a GREAT PAINT…read moreJOB ON OUR VEHICLE!!

Everyone there is extremely helpful and professional. I was sent automated updates on the status of…read morethe work. I was highly satisfied with the job they did on my vehicle and I highly recommend them!