几个月前开车去捐了一批东西。整个过程很顺畅，效率也很高。我们不需要进店，电器和其他各类物品都得到了妥善处理，工作人员也很帮忙。没什么可抱怨的。…read moreDrove by to donate a bunch of things a few months ago. They were pretty good and efficient about it. We didn't need to enter the store, electronics and different types of items were handled well, and the staff was helpful. No complaints.

Happened to be in Mountain View and needed to avoid traffic back home so I decided to come in…read more Roamed a bit and found a few clothing items and wanted to try items on. Looked and looked and couldn't find a mirror. I asked a worker, Gina, where I could find a mirror. Guess what? THEY DON'T HAVE ONE SINGLE MIRROR IN THE STORE...WTH??!!! WEIRD. Went to go look for a donated mirror to help but nope they didn't have one. I ended up propping my phone on a shelf to see myself. BTW, Gina was really friendly and tried helping me. The gentleman at the counter (I did find a cute sweater) was just as friendly. Won't be going out of my way to come back to this location. Oh and and they have a new policy where you can return items within 7 days BUT only to the same location...HUH?! Nevermind.

I love this location for both donating and shopping! The employees are genuinely awesome people and…read moreI enjoy talking to them every time I come in (which has become a weekly thing haha). Donations When I did my last drop-off about a week ago, the gentleman running the donation area rushed over to help me with my bags and then gave me a receipt that was already filled out with the date/signature. The entire process took about 30 seconds - easiest donation drop-off ever. Shopping I've found so much great stuff here in almost every department (clothes, furniture, home decor, etc.). It's also more reasonably priced than other thrift stores in the area, and more organized as well. Customer Service The donation drop-off guys are really friendly and efficient - they go out of their way to make it an easy process. The store employees are equally amazing. Every time I go up to the register with a big pile of stuff, I'm apologetic and flustered about how much ringing up they have to do - but they're ALWAYS super nice and helpful. They literally never have a bad attitude or get annoyed, even when I take a bit of time to pack up my items or change my mind last-minute. I also appreciate the fact that they go out of their way to help me organize my stuff so I can get to my car easily - I'm a small person with some big purchases haha, so I really appreciate that extra effort they put in to make my life easier. Truly 10/10 customer service all-around!

I visit this store often enough and have been amazed at what I've found. Especially on a recent…read morevisit. I was able to find two formal dresses that I deconstructed and created different designs from at a very reasonable price. A times there's been debate with others in my family regarding the high prices for things like furniture or knickknacks. I also miss the specialty room that they've seem to now merge everything together. All in all a great location for a good cause. The people who work here are helpful and nice and very patient! They also seem to appreciate and take donations quickly and happily!

I'm downsizing and therefore getting rid of a lot of gently used items. I had multi drop offs over…read morethe weekend. The staff generally were friendly and sort of helpful. They direct you to where the items go and if requested will help with unloading your stuff. They do provide receipts if you want one. The parking area towards the donation side is a bit tight and can get busy over the weekend. I want to give a shout out to Isaac who was so pleasant and very helpful. He helped unload my car with so much energy and friendliness- makes you want to keep finding things to donate just because of how pleasant he made the process. In comparison, I dropped off my donated items this morning (Monday) and Chris was rather surly at first. He chided me for not parking in the lane - there was no one near me and I was there right when they opened. I re-parked my car to be sure I was between the lines! I asked for assistance and he finally did help after I made about 3 trips back and forth to my car. Night and day in the help service at Goodwill. Overall they do have nice staff and do make the donating process simple and fast.

They removed the fitting rooms. This makes buying clothes from here not feasible. This extremely…read moredisappointing and honestly ridiculous. The strict seven day exchange policy does not remedy the inability to try on clothes in the store because it is difficult to find time to make it to this Goodwill when you work or go to school full-time. This shifts so much more burden to people just trying to buy affordable secondhand clothes. The response from Goodwill is just a poor attempt to frame the removal of fitting rooms as a positive.

I loved this place! Great prices for thrifting. I hate when you go to goodwill and see over priced…read morestuff. This spot is super affordable and low priced (as it should be). I was helped by the staff I believe her name was Jessica she was super friendly and even told me about another hopeThrift in San Jose. Will come again and have added it to my top places to thrift

Very good prices. If you're looking for basic clothes to…read morewear around, you'll probably find something. I wasn't able to find anything to take home. Seems like more petite/short clothes, I'm pretty tall, but for others that could be a real plus! The store is huge! Clothes are organized by size and type. Have fun thrifting!

IMHO Today's Black…read moreFriday deal was 40% off on donated goods! We weren't sure which items would be considered donated, but we figured we'd find out if and when we found a "treasure" to take home. I found a box of picture hangers but there was no price on it! This happens way too often here, unfortunately. It wouldn't hurt to ask at the register, so I held onto it. My husband found a bag of 12 pairs of work gloves for $5. He grabbed two different bags. Before I could even ask at the register, the friendly cashier had already inputted $5 for the box of picture hangers! That was the most I was willing to pay, so I was very happy. With the added work gloves, and minus 40% off the total, we got a great Black Friday deal!!!

Death Restore Honor…read more One of three Restore locations in the Bay Area (Oakland & Concord) that benefit Habitat for Humanity's mission of building homes throughout the US and the world. The Good: *Huge selection of used furniture *Used appliances like refrigerators *Friendly service *Also sell lots of brand-new and used construction supplies like paint, tape, light bulbs, and other miscellaneous stuff donated by contractors who had purchased too much of one thing or another for their project(s). *Rewards program *Accept CashApp, as well as CCs *Keep an eye out for 50%off items The Meh: *No delivery options available *No clothes, books, or kitchen stuff like a traditional thrift store just furniture and construction supplies. *Area is a little sus, so make sure to lock your car. The Ugly: *We stopped at another Thrift store beforehand, and Restore's prices are a bit higher than the average. Conclusion: Great place to get slightly used furniture at decent prices and help keep more stuff out of the landfills.

Raul came by to give a estimation on our junk removal and although the pricing was something we…read morecouldn't commit to. His service & quality of business was outstanding. He was able to answer my questions, explain the process and items that may be donated.

Arrived the same day I called to pick up a couch and also offered me a great price for the work…read morerequired to remove it. Gerardo and Alex were both friendly and professional upon arrival, they offer amazing service. I wil surelyl call again to have more items removed in the future.

First, the official name is the Stanford Recycling Dropoff. It's open to the general public,…read morealthough as of Nov 2018, a Stanford online ID is required to access its website - go figure! I've uploaded photos of ALL the different dropoff container signs - as you can see, they want everything fully sorted by type. It's a great place, though, with easy car access off Serra Drive and no charge for parking or to leave recyclables. Big thanks to Stanford for making this available to the community!

I'm only giving the two stars because I can't see where to report that they are closed and doesn't…read moreeveryone love to read a low rating? Oh yes you do. So this is a great place when it's open but since Covid 19 came along they have had to close temporarily. A call today revealed that they have no idea when they will reopen as it's up to the County Health Officer. Save yourself a trip. All of heir social media indicates they are open. They are not. The phone number on the website is an outgoing message only so don't bother unless you want to know what they don't accept (None of it! Cuz we're closed!) The number for updates from a live and very tired sounding person is 650-322-4236

These guys were fabulous. I had some very run-of-the mill…read morejunk removal while I was moving out of my house, and they took care of it with efficiency, punctuality, and class. When you call them, you get to talk to an actual human who is capable, flexible, and follows thru. They aren't the cheapest junk removers out there, but they are also far from the most expensive, and the value is absolutely worth it.

Bay Junk is the best!! They cleaned out the furniture in my late mother's apartment quickly and…read moreefficiently. Their price was very reasonable and you could not find 2 nicer guys. I would recommend them to anyone!

I came here to donate time to pack food for people in need. It seems like a bunch of local…read morecompanies donate their time. When I was there, a group of employees from Salesforce was there. All in all, it was a great volunteering opportunity. Come with clothes you don't mind getting dirty; bring drinks and expect that this will take several hours.

Landlords, beware if your tenant tells that this organization will pay their rent!…read more Donors, beware where your money goes! Here is story: Tenant reached out to landlord that they have found this organization that will pay their rent for 3 months. Landlord bothered to provide all the paperwork to help tenant apply for rent relief. Four months have passed, but landlord still has not received any rent payments. Just empty promises from tenant that rent will come one day. Now tenant owes rent for almost 4 months. Still not a single penny in landlord's bank account and landlord is considering to start eviction process because tenant and this organization can't get their act together.

Greta was VERY helpful showing us where the type of glassware we wanted lived! She made sure to…read moreanswer all our questions!

Greta, Leila, & Phyllis was a joy! I saw this dress on Facebook marketplace for $60 and fell in…read morelove. I called them in the morning to stop in and see the dress in person. They kept it on hold for me, while I made my trek from Morgan Hill. All the ladies were so helpful and kind. Though this may be an unusual place to find a bridal gown, I hit the jackpot here! They made me feel so comfortable and welcomed. I also found a beautiful silk green dress at such a steal. I'd recommend stopping in and looking for treasures here, including the ladies!