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    Brick Pediatrician

    5.0 (2 reviews)
    Closed 8:30 am - 11:00 AM

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    8 years ago

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    8 years ago

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    Pediatric Affiliates - Brick Township

    Pediatric Affiliates - Brick Township

    3.4(10 reviews)
    1.9 mi

    The Pediatricians are great but as an establishment, there's no concept of good customer service…read more Pros: + Doctors are caring and excellent in their craft. + Doctors are experienced and very through. + Hours are excellent. Extended hours that are far better than others in the area. + Location very easy to get to. + Adequate amount of parking. + Walk ins accepted. + Vast acceptance of insurance types. Cons: - Unprofessional and Rude Staff. Customer service is not their skill set. - Wait time can pass 1 hours with only a handful of people waiting. - Incorrect filing of dates and categorization of visit. Unskilled billing personnel. - Dated and not a cleanest place. There are too many other professional establishments in the area to choose from. Granted the hours are excellent, but that is basically the only advantage this place has over the other as well as accepting nearly any type of insurance. If you're looking for a fantastic pediatricians to take care of your little one but can tolerate bad customer service from other staff, then this place may work for you. This place has absolutely no concept of customer service.

    It's terrible how unprofessional this doctors office is. I called 15 times in over a week to get an…read moreauthorization form for a speech therapist. My daughter has been constipated and while I'm typing this review it's been 6 hours and still haven't got any advice on what to do as she's only 1, I called an hour ago for any type of update and still nothing...I'm not sure where to go from here. It's always like an hour wait for our appointments. For the doctor to dismiss a lot of my issues and only be in there for 3 minutes. It's chaos. I will switching pediatricians.

    Brick Pediatrician - pediatricians - Updated May 2026

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