I am renovating a house in Hudson, NY. I thought purchasing items in Great Barrington at Plimpton…read moreand Hills would be a good idea after talking with my architect. We were hoping to find a supplier for all of our future renovation projects. I ordered $2,000 worth of shower stalls and hardware for two bathrooms. I had great customer service from Cori in the showroom. My items were delivered as expected and on time. After the delivery I had to push off the bathroom install after a long delay in the renovation of six weeks. We did not open any of the boxes and put these boxes in the master closet on the 2nd floor that had no construction in this area. When we opened the boxes 7 weeks after the shipment arrived (I know it was a long time) there was no valve trims in any of the items delivered. I immediately called Cori and asked her if she could please check and see if there were these valves in inventory. Clearly, there was a mistake with the delivery, despite the long time that had passed. Seven weeks had passed since the delivery, I was transferred to the manager Garrett. Eventually, I received a polite email saying all items were delivered and it has now been two months since delivery, which is a long time. I replied and agreed that 7 weeks since delivery to notice there was an issue is a long time. However, I requested some additional info. Were the items in a separate box? Were the items added to one of the other boxes? How many boxes were delivered? I realize these are specific questions. However, Garrett told me he checked the inventory and with the driver. Since the delivery driver was certain the items were delivered, I figured it was best to check in with my questions. I'm told after numerous calls and unanswered emails that although the warehouse scans all items when they load the truck, they only keep this information (on their servers) for 30 days. Just asking how many boxes were delivered and which box the missing items were in to help locate things seems reasonable. The missing items are not too expensive, only $350. I would expect Plimpton and Hills to be better than this and follow through in an attempt to sort out a solution. Being told that they have done everything to solve my missing items is not exactly true. I'm sorry, you are in the customer service business.

I've renovated a number of bathrooms over the years and have been very happy with the customer…read moreservice at Waterware (Plimpton and Hills). It's a very nice showroom. Clean, bright, large, and easy to check out the merchandise. The past two times I purchased items through Cori, who was terrific. Genuinely interested in helping me. And provided some excellent design advice. I wanted my items asap, and she followed up to ensure they were in and called me. Very pleased. The customer service at the counter where you pay is also excellent. Prices are competitive. No need to shop on-line or anyplace else.

Seriously- I have used YCC for everything. My engagement party invites, save the dates, bridal…read moreshower invites, rehearsal dinner invites- they are amazing. I gave them an idea of what I was thinking, and they designed the most beautiful and awesome card stock for me. Always so happy with them!!

Perfect for prints of my artwork. Fast, reliable and…read morerelatively cheap. I have been using them for years now.

Definitely a place to do all your printing needs. I was very impressed about the quality and the…read morevalue of what I needed done... I would highly recommend this place and I'm definitely planning on returning.!

Our business has used Saxton for the past few years and have had nothing but a positive experience…read more They are friendly, professional and get the job done in a timely manner! We have used them for small projects (vinyl decals) as well as our outdoor and indoor signage.

Over the past year we have used Saxton for a variety of signage for our new apartment community…read more Saxton has always been sensitive to our design needs, communicated any questions or issues, been competitive in price, on point with schedule, and installations have gone without a hitch. Absolutely would use them again.

Bob and his team offer Great Service at an reasonable price. Highly recommend! Thank youread more

I used Stefany and her team for a deep cleaning of my home. It was a big job and they did an…read moreexcellent job. I appreciate the hard work and dedication to detail. I am already scheduling follow-up visits. Thank you!

Amazing work. They transformed my house cleaning and reorganizing everything.I highly recommend themread more

Best business ever, I worked with them I highly recommend super personalable I would definitely use…read morethem for whatever marketing or growth needs your have !

I hired MOKM for a small graphic design job. Rob quickly grasped what I was looking for and…read moredeveloped a selection of creative, professional images. He worked more quickly than I expected and was very responsive to my questions and repeated requests for small design changes. I highly recommend MOKM for your graphic design projects.