I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

They came out same day and had the main drain in our old house working great in no time! I thought…read morethe price charged was very reasonable for the service. Would definitely recommend them to others.

We recently had our pipes replaced going to the sewer. Joel Rand and his crew were efficient,…read moreknowledgeable and willing to answer all of my questions. They told us what to expect and when to expect it and it always happened.

We hired Orest at OrCo Construction to clean up a bunch of projects the previous owners left behind…read more-- exposed wiring, an old alarm system, speaker wires everywhere, a doggy door removal, and exterior repairs. From start to finish they were fantastic. Orest came out for a free estimate, gave us a clear plan and a fair, firm price, and stuck to it. The work was fast but incredibly high quality -- they matched our wall texture and blended the paint so well you genuinely can't tell where the openings used to be, and the siding repairs look seamless. They even went above and beyond, tackling an extra spot we hadn't asked about. Great communication throughout, and genuinely friendly, kind people who take pride in their work. We could not be happier with how everything turned out, and we'll absolutely be hiring OrCo again for our next round of home projects! Highly recommend!

Very easy to work with! Does high quality work - would definitely hire again! He helped me with my…read moreexact project.

i had a difficult repair - limited access - that was handled perfectly. Great service and fast.read more

Sean and this company was awesome! There was an opening in his schedule and he came right out to…read moreassess our bathroom clog. We had put up with it for some time. We had a pedestal sink and I've also put up with that for ten years. He would have had to take it apart to fix the clog and it cost about the same price to just get a new vanity. So we did that and Sean came back the next day and's fixed our clog, which was pretty extensive. Yikes. Recommended better products to use for drains and catch hair etc... he was very professional and nice, and patient. Very reasonable prices in my opinion. He also is a cat lover like we are. We would definitely use him again!

If you need plumbing assistance, repairs, or installs please for the love of god call Terry Massey…read morePlumbing! On time, personable, answered questions without hesitation, did GREAT work at a fair price. They did extra work that I needed, but he wasn't going to charge me for it cause it wasn't on the quote, but they got paid!!!! They deserved it. Will never call another plumbing service! ***** Five star review*****

Just had a great experience with these guys. Their pricing was very competitive and their work was…read moreoutstanding. I would definitely recommend Terry Massey Plumbing

Brenden was awesome! He came out early in the morning and was very helpful and friendly. After…read morelooking at my unit and listening to my explanation, he determined that my water heater would most likely need to be replaced. He also listened to my warranty situation with my particular unit and price break down if I were to go with another plumber qualified for the warranty service. I appreciated that he was upfront with me about everything and never tried to push me into replacing it through his company. He was very honest about what their price would be compared to going through my warranty and what if he would do if he were in my situation. I am extremely grateful for the honest work that this company does.

This company is going to break your bank. I hired them in August 2025 for air conditioner service…read more The technician said my unit was leaking Freon and too dirty to clean. He said ge would not service it because it will only make it a couple of weeks. They charged me $89 anyways. I called and got a refund since they refused to service it. Nice that they refunded money for service they never performed. They gave me an estimate of over 10k to replace it. I called clean air act. They serviced it up and said it's still has a lot of life left. Now 2026 Chris is texting me wanting to service it on a special of $49. Why? So they can refuse to service it again? They only want to replace units not service them. Here is a picture how they left it last summer. Refused to clean it too. It is still running strong.

Mike Patterson's Staff were all understanding of my job, starting with Miss Kim over the phone (…read morevery pleasnt) when making the appointment. Before that, she had Tim come right over to my home to assist me getting the running water shut off in the bathroom. My appointment for the repairs was already booked the next day, Plumber BOB arrived on on time and did a great job, he was very pleasant & knowledgeable. I can now exhale, I have never been fan of plumbing stuff. Thank God I dont I have to worry about That anymore. I'll call these great guys and have a calm piece of mind. And I didn't get stiffed with a rediculous BILL. Thank all. CarolG

My Patterson plumbing is one of those places that you put into your contacts list as the only…read moreelectrician you will ever use. They provide timely and excellent service and I think they are one of the most professional places I have dealt with. The pride they take in their work is clearly important to them all. I'm so glad to have an honest, Affordable and dependable place like Patterson's.

What an amazing company! Dave was recommended by a neighbor and we are so glad he did. Dave…read moreimmediately assented the problem (our ceiling had developed a leak from the previous owners DIY toilet installation). Not only did he show up on time but he walked us step by step on what he was going to do and how he was going to fix it. Honest, great price and all in all this was such a positive experience. If you need a plummer...call this company! I highly recommend them.

If you need a garbage disposal installed then by all means use David (fyi there are no other…read moreemployees). However, I paid $150 an hour for David to learn how to install shower hardware/plumbing and toilets in four bathrooms as he has ZERO knowledge of anything outside of your run of the mill Home Depot Kohler or Moen fixtures. Several times I had the saleslady from the hardware store on the phone with David explaining how the pieces went together. In the end I had to finally find another plumber as he was just eating up time at $150 and hour. Oh, and yesterday the new plumber discovered that he installed one of the toilets incorrectly and it leaked and warped the wood floors. I emailed this to David who of course said it could never have been his fault. AVOID

PM2 is a solid business that I highly recommend. We needed a hot water heater replaced. Called and…read moreleft a message, and Nick got back to me in a matter of minutes. Was able to come out the next day to do the replacement. Was in and out in a few hours and left the place cleaner than it was. Thanks Nick! Was great meeting and talking with you. Highly Recommended!

Great communicator, fit me in quickly and did an excellent job. Zero hassle, and suggested another…read morecontact to complete another job for me.