I can't say enough good things about Precision Dental Care. Every single staff member was…read moreincredibly understanding, empathetic, and genuinely caring about the pain and urgency I was dealing with. Dental pain is stressful, and they made me feel heard and taken seriously from the very first call. I originally chose this practice because of all the great reviews--which is rare to see so consistently for a dentist--and they absolutely lived up to them. They were able to schedule me the same day within just a couple of hours, which was a huge relief. Once I arrived, I was taken back for an exam almost immediately. The doctor saw me right away, clearly explained what was going on, addressed the issue, and quickly referred me to an endodontist. Thanks to their urgency and coordination, I was able to get scheduled for an emergency appointment the very next morning. From start to finish, the care, compassion, and efficiency were outstanding. If you're dealing with dental pain or need a team that truly cares, I highly recommend Precision Dental Care.

Everything. Everyone was professional, kind and compassionate . I HIGHLY recommend this dental…read moreoffice. I've switched dentists several times because unhappy but I'll call here from now on

Lam did my cleaning and he was amazing he was very knowledgeable and very gentle I had no pain…read morewhatsoever Office personnel is always welcoming and ready to help

The hygienist, and other support staff are really great. Thanks to Olga and Jeremy... great care…read more But..and this is a big one. Just Google Federal Way Dental excellence. "Substantial negative reviews...billing practices, incl double billing and overcharging. Unethical...yes...high pressure, questionable practices,...:" The worst thing was I was given a quote for my Substantial care, based on my health insurance. When I left they had added $1,500.l to be paid immediately. There was nothing "excellent" about Fed Way Dental Excellence.

Friendly and knowledgeable staff. Gentle yet effective. I actually look forward to my visits.read more

I cannot recommend Federal Way Family Dentistry enough! I finally got myself back to the dentist…read moreafter a hiatus due to COVID and was so nervous and embarrassed about the state of my teeth. Dr. Dang and his team put me at ease and made me comfortable through the whole experience. The dental hygienist I worked with walked me through proper flossing and dental care and helped me prepare and support me for my orthodontics work I am currently having done. I love coming here and partnering with this awesome group of folks for my dental care!

Few yrs of routine exam/cleaning was fine until my teenage son had his last cleaning done. His…read more6mos cleaning took only about 20mins & they said he needed a filling done for a cavity. Dr. Wallen did not explain this to me, which I thought it was very unprofessional. I stood there for at least 5mins until one of the receptionist acknowledged me. Neither of them were on the phone. The billing lady is normally condescending(although she's not always right)so I was glad she didn't call on me. 6 months after, I took my son to another dentist for routine cleaning/exam. The "cavity" that Dr.Wallen wanted to fix was just a stain & not a cavity! I saved $150 & unnecessary procedure done for my son's teeth!

After an expensive, horrible experience at another dentist (who seated a crown incorrectly, leading…read moreto extensive, constant pain), a trusted friend in the dental field recommended Dr. Wallen. I couldn't be more grateful to her or happier with my experience. Dr. Wallen truly listened to my concerns, didn't rush, and assured me he would do everything possible to rectify the situation. I had a great deal of apprehension about the process after what I'd experienced before. He was careful, gentle, and now I have a wonderful new crown! I particularly like the way he talks with me about each step -- he speaks deliberately and professionally, making sure that I understood the process/goals but without being patronizing or talking down to me. Instead, it just felt like he truly cared and wanted to make sure that I felt okay about everything. Additionally, his assistant Lena is also kind, professional, and thorough (as are all his staff, I'm sure -- I just haven't had anyone else work with me). The front desk staff are also always personable, efficient, and helpful. I'm so thankful to have found Dr. Wallen. My whole family is switching to his practice.

Beware! If you decide to go with a different periodontist after your consultation, you will get…read moresurprise charges in addition to your original payment. While their site boasts no hidden fees, and they do have patients sign that they understand "it is impossible to physically know" what their final exam cost would be, one would assume the estimate given could be trusted when it is for a consultation. If you pay the intial price (plus fees that are also not disclosed initially), watch for additional charges to be assigned weeks later.

it's worth reading people…read more.. Front desk are A+, Dental Hygienist A+, Treatment Coordinator a Solid F. when the Dentist recommend you some treatment needed to be done and you talked to the Treatment Coordinator first what is your portion of payment and yes, they all see that what is your out of pocket or out the door but when I specificly told her about what will it cost me out the door before I set up an schedule for the procedure that needed work for my teeth and I told her(Treatment Coordinator) that if is in my budget at this time then I will proceed but yes, she(Treatment Coordinator) told me that yes, that is $ all you need to pay then I proceed GUESS what nope! there was another bill showed up called the (Treatment Coordinator) and talked to her and she told me that well, YOU SHOULD HAVE READ THE SMALL FINE PRINT. Really!!! well, then I guess it's time to move on. terrible!!!

Full disclaimer, this review is based on one consultation visit to Federal Way Modern Dentistry. I…read morewent because they were able to get me in early but I ultimately chose to get a second opinion from another dentist. I can't speak about the effectiveness of the treatments but my decision to go somewhere else had a lot to do with the fact that I didn't like the atmosphere here. Call me old-fashioned but I kind of expect a doctor's office to be somewhat serene and comforting. The front desk lady (forgot her name) was really nice but there was a lot of loud conversations and laughing going on. Not only that, once your name is called and you walk through the maze-like corridors past open door offices you can hear club music blasting from somewhere and smell food too since someone is clearly eating lunch. I'm not against dancing and eating but it just felt unprofessional. Sure, I can let those things slide but there's more. The consulation room looked like a storage room with a dental chair in it (I'm serious). The floor was littered with gas tanks and medical equipment, with music blaring from a portable radio on the counter. The dental assistant was also kind of unfriendly. So yeah, the consultation with the doctor went ok I guess although his recommendations quite differed from the other dentistry I later visited. I guess the kids these days might be cool with all this 'modernness' but I personally can't trust anyone to do a medical procedure in a setting like this.

Dr. Masand and her assistants were amazing! They made me feel very comfortable when I was very…read morenervous. I appreciate their time to create a treatment plan!

This dentist did NOT treat me for a tooth infection. She missed it entirely. I'm not sure that…read moreshe even looked inside my mouth. MANY days later, I had to text her to ask why I did not get a prescription for an antibiotic when I was in her office with tooth pain. She did text me back with a prescription. Later in a face-to-face conversation, she provided me with an UNREASONABLE excuse for lack of proper treatment. Do YOU want to see a dentist like that?!!! She has replied to my review, stating that her practice is predicated upon respect and HONESTY. Of course she is!!! The whole experience was a nightmare. Don't worry Dr Fredricks. I'm not interested in pursuing liability against your practice. Happy to be on my way!

I would like to share my experience with Dr. Fredericks and staff. The professional office staff…read moreand Dr. Fredericks is exceptional. Dr. Fredericks takes time to discuss dental history and proposed future visits. The office is welcoming and the discussions were open. I appreciated Dr. Fredericks knowledge, professional demeanor and communication style. Dentist are not in my top ten places to visit on a Friday but this visit was a good experience. Please consider Dr. Fredericks as we all seek healthy teeth.

This dental office is extremely ghetto, I haven't experienced anything quite like it. The front…read moredesk ladies were nice. They were cussing and talking about things that were just really unprofessional during my exam. The wait was almost an hour before they brought me back. I won't be coming back and I wouldn't trust that they know what they're doing. The atmosphere was so uncomfortable, if you have anxiety seeing the dentist, this place will only exasperate that feeling.

Broken Equipment, And Unsanitary! Would Not Recommend Coming Here. The Staff Was Ruderead more

Went in for 2 fillings for my wife. They said it's covered 50%, sounds right so paid half up front,…read morereceived treatment. A week later they called saying "unfortunately" your insurance isn't covered here. They refuse to say anything other then 'you owe us". I asked that the dr or office mgr call me but they didn't. Very unprofessional. Buyer beware.

At first my experience with this office was great. I felt at home, this was because the great…read morecustomer service from the office staff. its been approximately 6 months since my last visit and I find it odd that all of a sudden a fee comes through all this time later with the explaination being "your insurance doesn't cover fluoride". I asked multiple times about whether the treatment ment was necessary and the response I got was " your insurance covers it why not". Being persuaded out of my will... the attempt was made on 2 different occasions. once when I tried to cancel service (cancelation fee $60 per hour). Second time was the fluoride , a service I didnt really want but persuaded to. The cost for service is higher than that of other competitors. The quality of work is good. Pay close attention to your bill, confirm and verify or you have the possibility of being taken advantage of.

As a mom of 4 I always put my kids first and neglected going to the dentist for a while. I have…read moredental anxiety, but once going here I've had such a great experience. The office is always super clean and has a really welcoming, friendly vibe. I also love that they have TVs you can watch during your appointment--it makes everything feel a lot more relaxed. The Dentists are relatable, and they take the time to explain everything in a way that actually makes sense. They don't make you feel judged they educate you and help you to make your teeth and mouth health better. Overall, just a really positive experience every time I go!

I was looking around my area on what dentistry is open during a Saturday since i cracked my tooth,…read moreall of the filling fell out so there was just a huge hole inside one of my biting tooth in the back. i am really bad when it comes to going to a dentist place, really bad anxiety until i came to First Smile Family Dental - staffs were super friendly, i also had no insurance because i just finished applying for one and i wanted to pay out of pocket; let me just say that everything in this place was exceptional. Dr.Vien Nguyen did such a great job with my tooth and helping me cope with whats going to happen etc etc- i love how straight forward she was with extracting my teeth!!