I am very afraid of going to a dentist - esp. for a root canal. Dr. Miner and staff are great…read more Dr. Miner make it a painless experience. I braced myself for the first injection in my mouth which --- didn't hurt! Dr. Miner explained each part of the procedure; his calm demeanor was catching. Dr. Miner even gave a follow-up call - WOW! His dental assistant certainly had the skill to calm me down and made me feel comfortable being there. She managed to break the ice with a very nervous patient. My only regret is that they are located in Las Cruces instead of Alamogordo.

I had to get a root canal repaired and had to get surgery with Las Cruses Endodontics. Marcus Miner…read moredid the surgery and he did a awesome job! I am one big chicken and he made it where I was not so scared and it did not hurt at all. I was totally amazed at the whole process. I will recommend him to my friends and to anyone needing root canals or any mouth Problems. Thank you for doing a great job saving my tooth. He is a such a calm sweet person! The ladies who work with him are super friendly also!

Horrible office staff! I was sent here by the VA. After having two teeth extracted, I was…read moreinformed at checkout that I owed $998.47. I said that's impossible, I'm covered by the VA. They told me that they hadn't gotten authorization from the VA, so I was responsible for the payment. When I asked them to obtain the authorization, they rudely told me that I was from the VA, that I knew how they worked, and that, as a result, I should have taken care of this myself. It wasn't like I was just there on a joyride, having teeth pulled for fun. Because I was caught off guard and didn't know what to do, I paid the bill. They were very forceful about it. When I called billing at the VA, the representative called Alamogordo Dental Group and was informed that they hadn't been In Network since 2025, to my shock. The VA representative also told me that I hadn't done anything wrong and that it wasn't my responsibility to obtain authorization. She told me to contact the patient advocate, who told me to file a complaint with Triwest for fraudulent billing. After reviewing my chart, the Patient advocate informed me that there was, in fact, an authorization for oral and facial surgery and that the extractions should have been covered. It seems like they are billing patients to milk the system; they get more money this way. If they bill the VA, they get a lesser amount since it's a contracted, pre-arranged price. I would not send anyone I know here. The office staff is EXTREMELY RUDE. If Dr. Sam is smart, he should immediately terminate them and find more competent individuals. These people are going to be the downfall of his practice. I am not happy at all. What kind of Dr. starts treatment without first having authorization or discussing payment? Never in my 47 years have I experienced this! Totally ridiculous!

The technicians and dentists are nice but the office manager is rude with an "I don't care"…read moreattitude, and the office staff are incompetent in processing insurance quotes and benefits. Several times we were misquoted what our cost would be, then when checking out the cost was substantially greater and we were demanded to pay on the spot. Not only was the amount higher, it was only an estimated amount as they hadn't even run it through the insurance! Now we are owed money by them, so we'll see how that goes. Do not go here. There is a reason they can't keep patients. If you have no other choice, do not let them talk you into extra services that aren't necessary, and do NOT accept any services until they have run it through your insurance FIRST and provide you with a quote from the insurance, not an estimate. Dr. Mario Samaniego is the owner but is only there on Wednesdays. It's best to speak to him directly if you have any issues because the office manager is of no help and not a nice woman with any sense or value in customer service.

I'm extremely disappointed with the way this office handles billing and communication. I have been…read moreusing this dentist with suppose to have been 100% of services covered by insurance, yet we were never properly notified about a $100 balance due. Instead of reaching out through a phone call, voicemail, email, or certified mail, they left a SUMMONS NOTICE -- with no warning or clear communication beforehand. We paid the balance once we found out, but this is a terrible and disrespectful way to treat loyal patients. There was no transparency or effort to explain the charge in advance, and it left us blindsided. I strongly urge this office to rethink how they handle patient communication and billing issues.

I'm so pleased to be a patient of Dr. Haney. I am new to the area and after reading his reviews, I…read moremade an appointment. His staff are thorough and make you feel well taken care of. They did a set of xrays, went over each tooth and showing me as they went over it. They are friendly and make you feel welcome!

I Received my Invisalign treatment. Mr Brown and his staff are very professional! The facility is…read morevery clean, and I didn't have to wait long to be seen.

Don't go there. They expect you to pay in full before your treatment is done and will not allow you…read moreto make appointments until then. They send nasty letters to patients that are not even behind in their accounts. Will NEVER go back. They suck...... p.s. would NOT even give one star if yelp didn't force the issue.

I am a flight for my birthday and I had a little mishap with my tooth that really needed fixing. I…read morecalled 25 dentist offices before I came here to Roswell to schedule an appointment to get this repaired and nobody would take me. So I ended up walking a total of 3 miles round-trip from my hotel as a walk-in to this dentist office and not only did they take me they fixed my tooth and did a wonderful job! Everybody was so friendly and so nice and it was such a relief to get the treatment that I needed.

I've had good experiences. One time they were running behind but were courteous enough to let me…read moreknow when I signed in so I was able to reschedule instead of waiting a long time. I only have the best things to say about Dr Subgani. She's very patient and kind with my kids. She treats my kids like they're people and not just the next patient she needs rush through.

Have used this dentist for almost 20 years. Quality work, excellent caring dentist and staff.read more

Another easy-on-the-nerves dental experience today at Dental Associates! After being dissatisfied…read morein two other practices when first moving to Las Cruces, I have been well cared for by Dr. S. and his wonderful staff for six or so years. Service is personal AND professional, and staff goes above and beyond. I know my mouth is in good hands;)

I am extremely disappointed with the billing and administrative practices at Yucca Dental. I was…read morecontacted on 11/5/25 regarding a $276.80 balance from 2024. Upon investigating with my insurance provider myself, I discovered the claim was never processed because the office failed to submit the required clinical visit notes and basic information regarding the dentist's license number. Despite my relocation out of state, I am still the one facilitating communication that the office should have handled years ago. Their lack of administrative follow-through and poor coordination with insurance providers is unacceptable. If you value transparent billing and professional insurance handling, you may want to look elsewhere.

Trying to charge an additional $252 per patient seen after insurance for just routine cleaning and…read morex-ray check. This was after we were advised our insurance would cover it. Would not even schedule on the same day so had to take off from work twice. Would not recommend.

I got referred for a root canal and as someone who is slowly getting over extreme dental anxiety,…read moreDr. Haslam was fantastic. He was Patient, thorough, knowledgeable and not to mention a great singer! We listened to 90's country the entire procedure and I was very comfortable. The office was clean and stylish, I didn't feel rushed or overwhelmed. If you've gotta get work done, look no further.

The doctor was great and some of the staff, but make sure your insurance is accepted, otherwise,…read moreyou will be asked to pay up front and there will be no reasonable and customary discounts given to you for cash payment, (which is unusual). However, if they would submit the bill to your insurance company for reimbursement, the insurance company does reasonable and customary allowable amounts, which is less than the amount you pay up front. Was told that they do not give discounts on cash payments due to they are "Dental Specialist". Hard to believe that insurance companies that they accept will reimburse them the full amount. That is very questionable?

The dentists are awful, and they lose dentists on a regular basis. The current dentist rolled his…read moreeyes at me and got angry when I told him I could feel pain during a tooth extraction. He refused to listen to me and then banned me from being seen any further. They broke my partial during an office appt. and lost my bottom partial denture as well. They are completely disorganized and dont seem to know what they're doing.

The front desk people are nice but the wait time is awful just for a cleaning…read more If your appointment is in the afternoon, it's worse.