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    Brian T Lu, DDS

    5.0 (1 review)

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    3 years ago

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    Ask the Community - Brian T Lu, DDS

    Alamogordo Dental Group - Added tooth looks like I need braces now.

    Alamogordo Dental Group

    2.7(12 reviews)
    34.6 mi

    Excellent customer service, great hygienist and both doctors I've seen have been professional and…read morecourteous. I'm glad I found them and I highly recommend this business.

    Horrible office staff! I was sent here by the VA. After having two teeth extracted, I was…read moreinformed at checkout that I owed $998.47. I said that's impossible, I'm covered by the VA. They told me that they hadn't gotten authorization from the VA, so I was responsible for the payment. When I asked them to obtain the authorization, they rudely told me that I was from the VA, that I knew how they worked, and that, as a result, I should have taken care of this myself. It wasn't like I was just there on a joyride, having teeth pulled for fun. Because I was caught off guard and didn't know what to do, I paid the bill. They were very forceful about it. When I called billing at the VA, the representative called Alamogordo Dental Group and was informed that they hadn't been In Network since 2025, to my shock. The VA representative also told me that I hadn't done anything wrong and that it wasn't my responsibility to obtain authorization. She told me to contact the patient advocate, who told me to file a complaint with Triwest for fraudulent billing. After reviewing my chart, the Patient advocate informed me that there was, in fact, an authorization for oral and facial surgery and that the extractions should have been covered. It seems like they are billing patients to milk the system; they get more money this way. If they bill the VA, they get a lesser amount since it's a contracted, pre-arranged price. I would not send anyone I know here. The office staff is EXTREMELY RUDE. If Dr. Sam is smart, he should immediately terminate them and find more competent individuals. These people are going to be the downfall of his practice. I am not happy at all. What kind of Dr. starts treatment without first having authorization or discussing payment? Never in my 47 years have I experienced this! Totally ridiculous!

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    Alamogordo Dental Group - Tooth that broke off denture

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    Tooth that broke off denture

    Dental Associates, PA - Welcome to Dental Associates

    Dental Associates, PA

    4.5(15 reviews)
    96.8 mi

    I cannot say enough great things about David and his team at Dental Associates! From the moment I…read morewalked through the front door everyone treated me with kindness and compassion for what I needed to have done. Every step of the way I felt comfortable and he took the time to explain everything that was needed and why. David did an incredible job repairing my smile which was failing after going to a different dental office 10 years ago for a total rework. I am in my 40's and he made sure my treatment plan for my smile and bite would hold up indefinitely with proper care and regular checkups. My crowns and bridges look natural and better than I could have imagined! Your mouth health is so important for overall physical wellbeing and a sound mind. I would 100% recommend David and his team to anyone that needs basic or intricate dental work. The attention to detail, skill, and compassion given made this process the best experience I have had in the dentist chair. Also, my view out the window while getting worked on was roughly 6 dogs and puppies running around outside in the back of the building having the time of their life! Really calms you down and takes your mind off things. Thank you again for giving me my health, smile, and confidence back again!

    Have used this dentist for almost 20 years. Quality work, excellent caring dentist and staff.read more

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    Dental Associates, PA
    Dental Associates, PA - Welcome to Dental Associates, where details matter.

    Welcome to Dental Associates, where details matter.

    Dental Associates, PA - Dental Associates' furry friends lounging in our backyard.

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    Dental Associates' furry friends lounging in our backyard.

    Brian T Lu, DDS - endodontists - Updated August 2026

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