I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

Horrible experience with this company. Charged me $500 and fixed nothing!!!! Part of the charge was…read more$290 for a thermostat I can buy on Amazon for $150. Their response, we don't buy from Amazon. I told them on the phone I could buy a thermostat and they told me they had one. I see why they wanted to use theirs now. Price gouging. They did absolutely nothing but tell me my 2 week old filter had a thin line of dust on it and that my thermostat wasn't secure. Said my issue might be a thermostat. NOTHING changed after their $500 bill. Rude on the phone when I tried to discuss the charges. Will NEVER use them again and I highly suggest anyone reading this doesn't either. LOOK ELSEWHERE.

BUYERS BEWARE. Called Eneco for my air condition asked what…read morea service call would cost and was informed $90.00 agreed to that had a technician who was professional and on time checked my unit. Don't know how much time he spent however wanted to charge $100.00/ hr for diagnosing the issue which I thought was the purpose of the call. I ended up billed for $209 for what should have been $90.00 Called the office to explain the issue and the person answering who thought it OK to charge $90.00 to get to the call and $120 for diagnosing the problem Please clarify their billing practices.

After talking with Jake on his arrival he did not check any voltage to the unit he ask to turn on…read morebreaker the fan came on an then tripped the breaker he said he believed it was a faulty breaker with was a 20 I told him I had a 30 but did not think it would work he said it would an he replaced it then when he flipped on breaker it blew my compressor it should have been a simple fix let me know how we are going to work this out I called left voicemail for Ted of course he never called back wouldn't recommend these con artists

If you're looking for a dependable company that will do a great job, I would recommend Anytime…read moreHeating and Cooling. They fixed my issue with heat after another company replaced my thermostat with one that wasn't compatible with my heat pump. I would 110% recommend them.

Great experience! Starnes was recommended by a general contractor I have used many times. Showed…read moreup during the hottest week of the year and gave me a quote. Installed the unit in one day and removed all the existing equipment. Recommended!! Support Local business!!

Dustin and his employer thought enough of my wife and I to come out and service our AC on the Labor…read moreDay weekend (when It's almost impossible to find anyone). This a a great local company and I'd put their work and equipment up there with the very best.

Fast arrival after calling. Fast service on fixing equipment. A+ techs and superb customer service…read more Heighly recommended.

From the owner: Benfield Mechanical Service, serving Hickory, NC, and surrounding areas, provides professional…read moreHVAC, heating and cooling services for commercial customers. Our highly trained technicians provide fast and dependable repairs. Our loyal return customers have helped us expand our business over the years. We will be more than happy to assist you with repairs or installation of your heating or cooling systems.Go with the name you can trust. Call Benfield Mechanical today.

Nick W was the service technician with Climate Control that performed the routine maintenance on my…read more air conditioner today. He called before arriving to let me know when to expect him. He arrived and was very polite. Nick gave me some useful information about air filters which will save me $$! He worked efficiently and clean up before he left. He reminded me that if I had any problems within the next 30 days, he would come back at no additional charge. I appreciate great service and I received great service today! I would recommend Climate Control to everyone!

Climate Control did the annual maintenance service on my A/C…read more The lady taking my call to schedule service and the serviceman were both very professional. The serviceman called ahead to let me know he was on the way. Wore shoe covers when in the house to check the thermostat and filter. I got the gas furnace and a/c service agreement which I think is a good deal. Very happy with this company.

We have always had great service from Foothills Heating and Air Conditioning. They were first…read morerecommended by a friend at work when our system quit on us at our last house. Last weekend, our 28 year old system died on us at our current home. John from sales came out Monday and went over various options. He was able to help us pick the option that we could afford without any high pressure whatsoever. He was able to schedule the crew to come in early on Tuesday and they had our complete HVAC system humming by 1:15PM. Justin explained how the system works and encouraged me to call if we had any questions. One of the owners came first to supervise the beginning of the job but the entire crew was friendly, professional and working efficiently to get our AC blowing. The is the second system that we had bought from Foothills for two separate locations over about a fourteen year period of time and we have no complaints whatsoever.

We moved into an older home last year and we froze! Thought we needed new windows, but turned out…read moreour ducts were just not connected to the vents (& a few others issues). Because we are new to Hickory, I always ask around for good people. Many people recommended Foothills. They were right! Foothills guys are very good people. They came right away, gave a fair estimate, stuck to it and started the job the next day. They fixed the ducts, the heat strip and really did a good job cleaning up afterwards. Thomas was patient explaining the process and what we needed. Austin patiently adjusted the vents so we had even heat. The men were respectful to me and to each other. They were a pleasure to have in my home. Thank you Thomas, Michael, Austin, Joe, Jordan & Doug. Our house is now cozy warm. Lynn S

Highly satisfied with my service. Prompt, friendly and reasonable rates . Highly recommended!read more

From the owner: Need your taps cleaned or lines flushed call today to make an appointment. We also do…read morerefrigeration, so we are your one stop shop to all your bar needs!

Never again! Less than 30 minutes from house and I was told it was too far to come out for big jobs…read morebut they would do small things like hooking up a dish washer. I initially reached out for a refrigerator water line install and dishwasher water line install as well as a quote on new pipe hangers and shower, toilet, and sink install which I told the receptionist when booking . I asked the receptionist since I did not have kitchen cabinets and sink installed yet if the water line for dishwasher could be done or if I needed to wait and was told it wasn't an issue. Fast forward and plumber came out put in a line for refrigerator and said dishwasher couldn't be installed until sink was installed. I was charged over $300 for work and never received a quote for other work. After calling back twice inquiring , I finally got called back to say I was too far away for big jobs.

JPS PLUMBING IS THE BEST! We had a pipe leak in our kitchen destroying everything and Dakota at JP…read morePlumbing replaced the pipe, reconnected the dishwasher and sink perfectly. Also repaired the commode in one of our bathrooms. All done at a reasonable price. Thank you Dakota and all team members of JP Plumbing!

I definitely recommend McKinney Heating and Air. I bought a house where they recently installed…read morethe HVAC System. They did a great job with installing and unfortunately, one of the parts was faulty (no fault of their own) and held to their warranty and fixed the issue in a timely manner. The technicians have always been professional and have always been transparent with their process!! Thank you for the service you provide! -Stephen

We have been using McKinney's for several years now and I will never use anyone else! You cannot…read morefind better quality in the area and it's amazing to see people who take PRIDE in their work! We originally found them when we experienced an emergency breakdown of our unit around 2021. They responded immediately and on a WEEKEND!!! Same day our unit was fixed, and I was astonished by their work then, so we kept using them through the years... Fast forward to 2024... We just had our unit completely replaced after having them service our old unit for the previous 3 years. I cannot be happier!!! I'm so happy with the work they did, the response time is amazing, they're super dependable and very communicative!! Absolutely will not ever let anyone else touch our units we're a customer for life! Thank you so much to Josh, and his family / crew!!!